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    Black Rock Services

    3.5 (2 reviews)
    Closed 8:00 am - 4:30 pm

    Services - Black Rock Services

    Environmental abatement

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    Upper Cumberland Termite & Pest Control

    Upper Cumberland Termite & Pest Control

    (2 reviews)

    I recently moved to the area and purchased a home in Algood. I was searching for a new pest control…read morecompany to do my anual contract, i discovered Upper Cumberland Pest Control on highway 70. They offered the lowest prices and were very friendly def reccomend them for anyone who owns a home.

    First off, the biggest problem I had with them since day one is lack of communication…read more Communication between their employees and myself. I would always have to call the office and their cell number more than once before I would get a response. Sometimes I would have to try again the next day. Finally once I had an appointment set they would call that morning to see if they could come early or not show up at all with no phone call. I needed a third treatment and because I didnt call within their alloted 14 days I was going to be charged another $50. Then my final treatment was to be done within 14 days of the third treatment and would be free, well they cancelled on me that Mon. and rescheduled for Thurs. Come Thurs I waited an hour after they were supposed to arrive to call the office. The man told me his employees were still sick and he forgot to call me. When I expressed the inconvenience it is to cage up my animals and leave my kitchen in a disarray, he laughed! I believe they blew me off because this final treatment was free. My overall experience has led me to the conclusion that they're unprofessional and inconsiderate. I would not recommend them at all

    Valor Pest Control

    Valor Pest Control

    (31 reviews)

    i've used Valor for a little over a year now. They're very professional and my last appointment was…read morewith Rebecca Bowman and she went above and beyond. I really appreciate all the personal service.

    Last year we started a pest control contract with Valor Pest Control. We opted for the quarterly…read moreservice which is perfect for our situation. This year, we had our quarterly service in March. The professionalism has always been outstanding and it's rare for us to see bugs after treatments and when we do see them, it's generally ants. We've had a much wetter than usual spring and when we started seeing ants again, we called Valor. It wasn't our usual contract appointment, but nonetheless we explained our ant problem and they responded with a courtesy service the next day. Next day service is exceedingly rare. Their employee, Reuben arrived spot-on the time we were told to expect him. He said something that really struck me as premier customer service when he said, no matter that we sprayed in March, I am here to do whatever is needed to control your pest issues. His friendliness, professionalism and knowledge of the products he was using were impressive. He listened intently and asked questions while I walked him around the trouble areas and then he went to work. This young man is an outstanding ambassador for Valor Pest specifically and a credit to the pest control industry in general. My wife and I will be singing the praises of Valor Pest Control for years to come

    Black Rock Services - pest_control - Updated June 2026

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