Everything! Came on time and got busy! I'll definitely…read morehave them again next year! When I asked him to spray around the pool deck they seemed happy to take care of it!

They are awesome. Never seen one bug in the house after 13 years of service..They show up on time…read moreno matter the weather.

Gray's is the best! Professional, reliable, affordable, and downright nice people! A dog gave us a…read moreflea problem and it got bad-quick! Gray's was prompt, worked around my schedule got in and got it done quick. They even came back an extra trip AT NO CHARGE! I would never consider anyone else for my future needs.

Ryan Gray (owner) is highly knowledgeable and can explain the issues with common language. Issac,…read moreemployee, is prompt and courteous. We have used GPS for over a year now and an attest their ability to address any pest problems you have at home or your business. Nikki Gray is a pleasure to deal with when setting appointments and she is certified by the state of Tennessee as well, so you can discuss your concerns with her and get informed feedback. We are highly satisfied.

I recently moved to the area and purchased a home in Algood. I was searching for a new pest control…read morecompany to do my anual contract, i discovered Upper Cumberland Pest Control on highway 70. They offered the lowest prices and were very friendly def reccomend them for anyone who owns a home.

First off, the biggest problem I had with them since day one is lack of communication…read more Communication between their employees and myself. I would always have to call the office and their cell number more than once before I would get a response. Sometimes I would have to try again the next day. Finally once I had an appointment set they would call that morning to see if they could come early or not show up at all with no phone call. I needed a third treatment and because I didnt call within their alloted 14 days I was going to be charged another $50. Then my final treatment was to be done within 14 days of the third treatment and would be free, well they cancelled on me that Mon. and rescheduled for Thurs. Come Thurs I waited an hour after they were supposed to arrive to call the office. The man told me his employees were still sick and he forgot to call me. When I expressed the inconvenience it is to cage up my animals and leave my kitchen in a disarray, he laughed! I believe they blew me off because this final treatment was free. My overall experience has led me to the conclusion that they're unprofessional and inconsiderate. I would not recommend them at all

I made a huge mistake in hiring Hill's Termite & Pest Control Company located at 96 Essex Rd…read more Cookeville, TN to spray for Bugs in my kitchen and pantry. I was informed that the Kitchen was where the bugs had their nests. I told them I also wanted the pantry sprayed. They said I would need to empty these rooms and leave for around 4 hours so the spray could dry. After removing everything from my kitchen and pantry cabinets and shelves that took several hours, I had four rooms completely covered with boxes and bags. Thank goodness these rooms were covered and the carpets could not be sprayed as I discovered later they had sprayed my bedroom that left dark marks and bleach looking spots all over the carpet. This company sprayed my bedroom when I had hired them to only spray my kitchen and pantry. My bedroom carpet was in good shape with no marks or spots until after they sprayed. They made the statement their spray product does not have bleach in it. I have no idea what is included in their spray but something in the spray solution caused the bleach looking spots and marks to my carpet as the pictures show. They are making excuses and indicated that they are not going to do anything about this damage they did. A company that does not stand behind their products and workmen ship is not a good company,

Terrible customer service! Cancelled once due to rain, was supposed to be here today between 12-2…read moreand it's now 3:30 and heard nothing! Just amazing you can't depend on anyone!!

Horrible customer service. Guy said they would be out next day and call first. Never called and…read moreleft me waiting all day. No explanation as to why I was treated that way. Will never recommend them.

If anyone needs ,any kind of pest control; this is the best. Friendly, reasonable prices, fast and…read moreprecise work . Ready with shoe covers,was what I appreciated.

Disappointed. Owner/manager made a good sales first impression. I spent $2000 to have my crawl…read morespace insulated. His workers were careless and urinated in my crawl and neglected to do some of the insulation that should have been done. The owner never bothered to call me or come over to check out their work. Once the check was received, it was "bye bye."

My wife & I recently retired in the Lake Tansi area. Due to lil critters being present on/near…read morelakefront property, we needed to find a dependable & reliable pest control company in the area. We reached out to Advanced Termite & Pest Control in Crossville, TN. Since arriving here, they've been nothing but awesome & on top of the job on our pest control service. A couple weeks ago, our compressor bit the dust on our dinosaur of a dehumidifier in our crawlspace. Seeing that Advanced dealt with dehumidifiers & did encapsulations in crawlspaces, we reached out to them. The owner, David, personally came out to our residence, was very honest & genuine, walked us through everything and gave us a very reasonable estimate. We decided to go with them. David's on-site team (Dalton, Drew, John, Tom) and admin staff (Sandy, Matthew, Jocelyn-please forgive me if I spelled any names incorrectly) all did an outstanding job and got us back up & running again with a new dehumidifier & encapsulated crawlspace. We were very pleased with their work & dedication. David even took the time out of his busy schedule to come back out to our residence & see that the job was completed correctly. If you're ever in search of a company that does pest control and/or crawlspace dehumidifiers/encapsulation, PLEASE reach out to Advanced Termite & Pest Control in Crossville. You won't be disappointed.

Beware this company is no longer Advanced Termite and Pest Control…read more The new company bought out Advanced and they are lousy. I made an appointment for them to come out on 6/3/2025 between 1-4. The service man never showed. When I called the Crossville Office or what I believed to be the office first they said I had no appointment than they said it was for 6/7/25. I never made a different appointment they just rescheduled me and never notified me. To top it off after they no showed they went ahead and put a 174.00 charge through to my card! In the last two days I talked to at least 6-7 people without anyone putting me through to a manager all I got was a run around. This is very bad business I notified my Charge but I should have to have dealt with any of this. Beware Loretta