Fantastic service, showed up when they said they would, fully informed us as to the issue,…read morerecomended options for repair and did the work in timely, professional manner. Can't say enough good things about them.

Had to change the thermostat. The technician that came was fantastic. It took about 2 days to…read morehave the system arrive and be fixed. I highly recommend Bennett Sheet Metal and would use them again.

Spent over $15,000.00 on a heat pump and 2 wood stoves. They won't carry parts for the wood stoves…read more I ordered parts on the 5th of January they said they would be here on the 19th of January. It is Feb. 4th not a word. It took them 4 months to replace a faulty thermostat they charged me $700.00 dollars and it does not work properly. I phoned in September and told them there was a problem, no action, phoned Dec. 2, 2013. It is now Feb. 4, 2014 still nothing.I am a senior and they have left me all winter with a faulty heat pump. Stay away from this company. The worst I have ever dealt with. january

Steve was punctual, very friendly & professional…read more He replaced our outside faucet that had fallen off quickly and flawlessly. Steve was knowledgeable and shared some helpful advice for common plumbing issues. He made sure I had his contact information & knew everything was working properly before he left. Overall, a very positive & helpful experience. We will definitely be calling him again if needed. Thanks again, Steve!

Our hot water tank quit on us. No leaks, just no hot water. we called Steve at SJ Plumbing and he…read moregot on it quickly and had it up and running again with some new heating elements. He is on time, personable, and presents confidence and knowledge. He left it neat and clean and was off to the next poor bugger with a problem with a wink and a smile and wished us Merry Christmas. He is probably the best tradesman we have dealt with here in the Comox Valley.

Replaced our gas furnace and ac unit with a new Rheem heat pump and air handler. All done in a day…read moreand a half. Great job

The Best Service I had experienced with my Septic System, very knowledgeable and professional. I…read morehighly recommend GC Septic N Drain for any septic work on Vancouver Island.

This company listened to all my ideas, showed up promptly and offered further information. On…read moretime, removing shoes!!, they installed the walk in tub, cleaned up, and ensured a prompt response should it be required it. The tub was perfect.. but ... now that my daughter is caring for me.... a different tub is required, and guess who will be requested to make the change? YES! PETEs ,of course!

As usual your service was amazing. We received our new toilet and 2 self closing toilet seats in 1…read more1/2 days. We had been told it would be at least a week for the seats and much longer for the toilet, thank you so much for the wonderful service.

At 8:15am on Thursday 14 August 2025, Mike Nelson and his team of Merry Mechanical Men arrived at…read moremy elderly home to install a Fujitsu heat-pump and a high-efficiency bathroom fan. Without exception this was the most professional, highly efficient, cooperative, friendly and respectful group of technicians I have ever encountered. The only disruptive event to the well-briefed and speedy process was a hornet attack on Tony and Mike, which was addressed with the same level of efficiency! Many thanks to y'all!!

This company is horrible!!!. If my family could give them negative stars we would. I would not…read morerecommend them to my worst enemy. They found an issue with my elderly Nanny's condensate line last August (2018) - a rodent had chewed the line. They said they had to order parts. It took until April of this year (2019) to finally get the parts and their excuse was they were back ordered because it isn't a usual part to fail. My cousin called the distributor who told her that it was untrue - It was that Thermotec never followed up with the order. To add insult to injury Thermotec charged my Nanny $474.23 to put in a plastic tube that they stated took 3.5 hrs- to which the grossly inflated the hrs the technician was even at her house & charged a $30 truck charge on top of it all. In January Nanny's HP wasn't working (again) so she called Thermotec (because they were the ones that installed the system) they came out and charged her over $200 (plus truck charge again) to change the batteries in her remote as that turned out to be the issue- over $200 for a couple of $$ worth of batteries- disgusting. It was at this time that Nanny mentioned she was still waiting for the part from last August which was was triggered them to get on ordering it.Nanny lives on her own as Poppa just died a few months ago so my cousin spoke to the owner of Thermotec, Mike, about the invoices and all he did was interrupt her & tell her how rude she was for trying to help Nanny from being ripped off. He also said that the part they ordered (condensate line) is not available as it is not a usual part to fail- why did Thermotec install equipment in my elderly grandparents home in the first place if parts are unavailable? We have since learned that condensate line can be bought at Andrew Sheret for most Heat pumps. Mike just looked for EVERY excuse in the book & said he would not even reduce the invoice when my cousin asked - his response was that he had a business to run and didn't care if we felt that Nanny was being taken advantage of. Nanny has put out over $1000.00 in total repair on equipment only a couple years old & shouldn't be gauged by a greedy arrogant business owner. Call ANYONE but these guys for new purchases or service!

Keith did a superb job of cleaning my gutters, repairing a broken downspout…read moreand making sure my rain gutter waterfalls are finally fixed! What a pleasure to wake up to rain today and there are no waterfalls either destroying my garden or making a mess on my patio. I can't believe I waited so long to have this job done instead of waiting year after year for the previous gutter companies to look after this. A grateful home owner.