I would give them 0 stars if possible. Please stay away from this company. We called them as the…read moreheating they installed didn't seem to work properly and after charging us for two call out fees (200£) they confirmed that the only issue was that they installed the radiators and boiler incorrectly. We were told they would find a solution after confirming we had paid the second call out fee and once we paid the fee they said they didn't want to do any more work for us. It is really sad that this type of company which clearly only wants to take advantage of customers is still trading.

Found this place whilst driving past their shop, I really liked the style of their showroom so…read moredecided to have them renovate my bathroom as it was dated and in need of a makeover - Now I absolutely LOVE what they have done with it. If you're looking for a stylish modern new bathroom and a reliable professional service at an affordable price then I definitely recommend!

I needed a heating engineer to carry out a service on a gas boiler at my rental flat in Edinburgh…read more Had a plumber from Stewart Heating and Plumbing out at my own house previously to fix a leak so I decided to use them again. The gas engineer they sent was very pleasant and knowledgeable. Explained a few things about my central heating system that I did not know and carried out a thorough service of my boiler and fire. Excellent service I would highly recommend.

I have been asked to review this plumbing company which I used a couple of months ago…read more The plumber refitted my bathroom and cloakroom in our house. Always turned up on time and kept the noise and mess to a minimum which was important to us because of our children. He also recommended where I could buy the hardware on the internet saving me literally hundreds of pounds if I had bought locally, even before I had taken him on for the job. His price was exceedingly reasonable and beat the other estimates I recieved. He proved that you can get quality cheaper.

I initially used Mr. Heron at First Call Plumber to replace a bathroom suite. He came as a personal…read morerecommendation from someone who had the same job done. The professional workmanship was outstanding and the job was carried out on time and within budget. I have no hesitation in recommending First Call Plumber and have indeed recommended the company to other friends who have also been extremely happy with the workmanship.

Excellent company, very competitive rates and a first class job great communication and don't keep…read moreyou hanging around, their customer service is 100% including out of hours. Would highly recommend!

I have used many heating and plumbing companies over the years but can honestly say that this…read morecompany is the worst ever... The engineer has been to this property on numerous occasions (this engineer has been great) and carried out minor works, however on this occasion they had quoted around £1,500 to flush the radiators etc but an hour in once they had partially drained the system the 'Gas Safe' engineer (who has never been to this house) condemned the boiler and refused to do any work and said that we require a new boiler and flue of which would cost thousands (the old system has been planned to be ripped out in the next 3 months for a new bio-mass system) which would result in my family not having hot water nor heating until the new system went in... I'm only asking for a company to be totally truthful when they price a job and not to start ripping people off. When the engineers refused to switch the system back on and the directors of Jack Watson Plumbing where not taking my calls, I had no option but to block the two engineers vehicles in my driveway until they switched it back on (to the original state). Within 10 minutes of doing this the director "Linda Janet Thorburn" confirmed that she would be over within 30-60 minutes. On her arrival she tried to defend the reasons on why the heating system was condemned by saying that the job had been priced over the phone - I explained to her that this was untrue as the engineer was the one who recommended for the works to be carried out, she then said that the engineer was a plumber and not a 'Gas Safe' registered employee and the 'Gas Safe' engineer who condemned the work only noticed the problem 1 hour later of doing the job and didn't originally price the job as he was on holiday that week but I also highlighted that Jack Watson Plumbers had been contracted by the selling agent (prior to our purchase) to drain the system of which they did but they also placed business cards and a letter to the new owners on the boiler saying that they have looked after the house whiles on the market and to contact them if we had any problems. I'm more than happy to provide my contact details to any person who wishes to use this company but more importantly love to see the comments back from the director as I told Linda that I was going to do this and she said 'go ahead'.

Outstanding fast service. Reported fault in the morning and may toilet was dismanted put back…read moreworking perfectly before lunch time. Cost was 70.00 labour for same day service....bargin.....will use again

How nice it is to call a plumber who answers the phone, turns up on time, spends time sorting the…read moreproblem and only charges £80 on a Sunday morning!! I'll certainly be calling LCP for any future plumbing problems. Many thanks for getting it all fixed.

Blacklee have now fitted two consumer units (the proper name for fuse board), moved a socket, and…read morechanged light fittings across two different flats. All of which have been fitted quickly, look good and work well. Kevin responds to emails quickly and has been able to schedule work within a couple of weeks. I'm sure he'd do things quicker if needed but everything hasn't been urgent or time critical. I got a comparative quote before I got the first lot of work done and Blacklee was a tiny bit cheaper than the other company. Since then I've just gotten an estimate from Blacklee and gone ahead with the work. I have quite a bit more electrical work to be done in the next year and I expect it all to be done by Blacklee. Sorry Kev, you'll need to cope with my love of top floor flats for a bit longer.

I've used this company twice now and both times been delighted with the work I've had done…read more First time round was downlighters in my living room which turned out far better than I'd hoped for. We originally wanted 8 but Kevin spoke to us and recommended 12 and have to say the completed ceiling looked pretty cool. He's just away again after upgrading my fuseboard to a more modern one and fitted some LED spots in my kickplates and the work was done well again. A lot of tradespeople are unreliable but I've found Kevin to be punctual (sends a text when on route if requested) and happy to explain how things work. Additional marks for cleanliness - they even vacuumed my floor which was most pleasing!

came same day. fixed problem with outside drain. good price. would recommend to othersread more

I have to say, without doubt, the best ! I actually see no…read moreneed to say anything more than if you need your drains cleared out this is the place to come to. Great job and very nice man too!

After discovering that the toilet's carpet was soaking wet due to a pipe leak on a Sunday evening…read more(always the weekend) I called my Nationwide insurance emergency line on Monday morning who passed my details to my local contractor, Walker Gas from Dalkeith. Plumber Greg paid us a visit on Monday morning to assess the damage; he took a set of pictures of the ballcock, toilet cistern and pipes, all in all a 30 minutes visit. On Friday, as advised by courteous Emma, from Walker, plumber Stevie, popped here and in exactly one hour he changed and fix the Fluidmaster Push Button Cable Dual-Flush Valve, float valve and the push button itself. He also fixed the cistern to the wall with 4 screws and tassels as the original ones were "missing in action". On both cases, Greg & Stevie phoned me in advance to let me know about their estimated time of arrival so no surprises on that front. The Walker Gas contractors did a great job by fixing and replacing old with new, so kudos to them. Recommended.