Customer service is second to none. Many thanks for your support repairing flood damage to our home.read more

workmen very efficient job well done would recommend to my friendsread more

I received an almost instantaneous response to my emergency; the engineer arrived within 30 minutes…read moreand the problem was fixed within the hour. I can't praise the service highly enough and would unhesitatingly recommend this firm to anyone. Many thanks! Richard A., Corstorphine

I had a problem with my boiler and after calling a few gas company's with no luck i contacted W F…read moreWightman, they arrived the same afternoon and diagnosed the problem very quickly, the engineer who was polite and had a very pleasant manner explained in detail what the problem was and made a temporary repair so that i would not be without heating or hot water. I was told i needed a part for my boiler which would need to be ordered, i got a telephone call next morning to tell me the part was with them and could be fitted that day, The engineer arrived, replaced the part and had my boiler working perfectly with 50 minutes. This was money well spent and i would have no hesitation in contacting them again.

I would give them 0 stars if possible. Please stay away from this company. We called them as the…read moreheating they installed didn't seem to work properly and after charging us for two call out fees (200£) they confirmed that the only issue was that they installed the radiators and boiler incorrectly. We were told they would find a solution after confirming we had paid the second call out fee and once we paid the fee they said they didn't want to do any more work for us. It is really sad that this type of company which clearly only wants to take advantage of customers is still trading.

Found this place whilst driving past their shop, I really liked the style of their showroom so…read moredecided to have them renovate my bathroom as it was dated and in need of a makeover - Now I absolutely LOVE what they have done with it. If you're looking for a stylish modern new bathroom and a reliable professional service at an affordable price then I definitely recommend!

We called Dennis during the Chicagoland floods to have him double check a few things to make our…read morehome livable again - namely to get the water heater working again after our basement flooded with sceptic water He, of course, was inundated with calls. But he made time to come out to just get our water heater started that same day! He then came 2 days later and replaced our sump pump and water heater. My dad wanted a specific type of sump pump. He brought 2 for my dad to choose from! The water heater - amazing installation and he even put himself through some trouble for it on our behalf (thanks, Dennis!). From there, he recommended we get a stopper for the sewage drain. He drove all the way to Menards and they didn't have it. He promised he'd drop one off first thing in the morning. As we are drinking our coffee the following morning, we go to get the newspaper and there on our front step is the stopper! Mind you, this was at 7 ish in the morning. He was polite, explained everything, answered all the questions, and was very fairly and reasonably priced! What more could you ask for? Thanks, Dennis!

Excellent company, very competitive rates and a first class job great communication and don't keep…read moreyou hanging around, their customer service is 100% including out of hours. Would highly recommend!

I have used many heating and plumbing companies over the years but can honestly say that this…read morecompany is the worst ever... The engineer has been to this property on numerous occasions (this engineer has been great) and carried out minor works, however on this occasion they had quoted around £1,500 to flush the radiators etc but an hour in once they had partially drained the system the 'Gas Safe' engineer (who has never been to this house) condemned the boiler and refused to do any work and said that we require a new boiler and flue of which would cost thousands (the old system has been planned to be ripped out in the next 3 months for a new bio-mass system) which would result in my family not having hot water nor heating until the new system went in... I'm only asking for a company to be totally truthful when they price a job and not to start ripping people off. When the engineers refused to switch the system back on and the directors of Jack Watson Plumbing where not taking my calls, I had no option but to block the two engineers vehicles in my driveway until they switched it back on (to the original state). Within 10 minutes of doing this the director "Linda Janet Thorburn" confirmed that she would be over within 30-60 minutes. On her arrival she tried to defend the reasons on why the heating system was condemned by saying that the job had been priced over the phone - I explained to her that this was untrue as the engineer was the one who recommended for the works to be carried out, she then said that the engineer was a plumber and not a 'Gas Safe' registered employee and the 'Gas Safe' engineer who condemned the work only noticed the problem 1 hour later of doing the job and didn't originally price the job as he was on holiday that week but I also highlighted that Jack Watson Plumbers had been contracted by the selling agent (prior to our purchase) to drain the system of which they did but they also placed business cards and a letter to the new owners on the boiler saying that they have looked after the house whiles on the market and to contact them if we had any problems. I'm more than happy to provide my contact details to any person who wishes to use this company but more importantly love to see the comments back from the director as I told Linda that I was going to do this and she said 'go ahead'.

Had some roof repairs done very happy with work carried out would definitely recommend themread more

Fast, friendly, excellent service. Couldn't ask for better. I called in the morning and they were…read morethere at our agreed time, early afternoon. Explained everything well and were quick to find and sort out the leak. Absolut top notch!

I have had plenty of problems with plumbers and I am very happy since I found Absolut Plumbing,…read morefirst of all, they do the job, second, they do it professionally and third they actually stretch the extra mile to fix the problems for you and fourth they come back and fix things if it does not work the first time and fifth they are fun and nice guys to work with. Since their services are now in higher demand they have had to recruit and they have done so very well. The new members of staff are also very good, so i can see these guys growing and becoming Edinburghs leading plumbing business. I highly recommend them. Anna Christopherson Boda Bar, Sofi's, Victoria and Joseph Pearce's