Avoid this business. Their install quality is terrible, there are multiple spots where there are…read moregaps between the planks. I'm still finding small ones everywhere. It took them months to come fix the biggest one and, when they came back, they wrecked a wall with the pry bar they pulled baseboards off with and scratched paint on the wall and baseboard. When I asked about repairing their flawed install in the first place, Travis was downright rude. Avoid the hassle, go somewhere else.

Best prices on carpet and LVP in Utah county. Very helpful team and easy to work with. Just off of…read morestate street in Lindon.

My family has known Nate for years and we have always trusted his work. He is super talented and…read moreruns his business like a true professional. Plus, he is one of the nicest people you'll ever meet. We hired Nate to help with a carpet project last week. He showed up ahead of schedule and did a masterful job on the flooring. Our room now looks better than ever. If you're looking for a flooring expert, definitely give Nate a call. He's one of the best in Utah!

This company is great! Nate was who we worked with and he's respectful, great at communication,…read moreand doesn't try to upsell. He comes when he says he will and finished when he says it'll be done. That is RARE in our experience. We had carpeting done. He laid out the options and what is good or bad about each then let us decide. It was terrific. I highly recommend them. Give them a try!!

The flooring I needed to match the flooring on my main floor was discontinued and they worked with…read morethe manufacturer to find some remaining product. When the product arrived it was actually the "orange tagged" (loose fitting joints) product, and I had opted for the "non-orange tagged product" at a higher price. I was alerted to the issue when the product arrived accompanied by glue. Rod wasn't there when I picked up the product, but Lisa notified him of the potential issue. I had a call within a few hours confirming the mix up, which they promptly offered to fix. Great customer service guys!

We had limited time before our open house, and Hakes made it work! These folks are fantastic!read more

I would highly recommend Westco Carpet and Interiors. We had exceptional customer service from…read moreKathy Miller. We had tile for our bathrooms, kitchen,fireplace wall, and hardwood floor throughout our home. Westco was very good at communicating their schedules with ours and we never felt rushed when making choices. The products are highly rated and the installation was very professional. Once again, contact Kathy Miller. She is great!

Westco is a great company to work with. I was nervous about this project as this is the first time…read moreI'm having my flooring changed. Joy was very patient and supportive, she helped me pick out the carpet and vinyl planks that are both high quality and within budget. The installation crews for both LVP and carpeting had years of experience, they were courteous, clean, efficient, and most of all, they make sure the jobs are done right down to the smallest details. I am so pleased with Westco, as soon as I found out they also do window blinds, I signed a contract with them for that project as well. I would be pleased to refer Westco to anyone that needs their flooring done.

Damage to my plumbing for removal of the floor costing an additional 3k, 3 dollar was not…read moretransparent that they couldnt do the full job, had to hire someone else to finish the work. What should had costed only 9k ended up being 12k because of hiring this company. The installer was not transparent at what they could and couldnt do. 3 dollar refused accountability and responsibility towards the job not being complete by them.

Prompt and extremely great work. I recommend highly. I called and the team was on time and price…read morewas very fair.

Taylor Carpets saved my day!…read more Big box store (orange) was scheduled to install carpeting. On day of install...they didn't show up and I had already torn my house apart. I called Taylor Carpets and not only were they super nice, they had everything in stock, and installed it that same day! And the price? Super competitive! Don't bother with any other place. These folks rock!

Just had Taylor Carpets install vinyl plank flooring in my daughters house. There were some areas…read morein the floor that had some gaps. My daughter asked the installer to patch the floors before installing the vinyl laminate flooring. They agreed, but didn't end up doing it. They also didn't install any waterproofing material under the bathroom floors. Last of all, when they removed the baseboard, they made gouges in the baseboard. Would not recommend.

I came to Ogdens because I wanted a local company that would stand behind the flooring I wanted…read more Was it a seamless process all the way through? No... but they absolutely communicated with me and kept me in the loop and explained everything. I am 100% satisfied that it was the best use of my money and time. Probably the very best part was their installer. Eye for detail and beautiful work on top of the most professional manner. He was a delight to have in our home. Showed up ON TIME every single day and finished almost exactly when he estimated he would. His name was Joe, and wow! No clue if they have a bunch of installers or not, but I would recommend Joe to my MOM.

Update: After we made contact we made contact with the owner, he replaced our floors…read more In Aug of 20 I accepted Ogden Flooring's bid even though they were not the cheapest option since they are "known through the community for having the best installers" (See pic) That was not my experience ! LVP is supposed to last 10-20 years. In less than a year, I had SEVERAL cracks in our new flooring. I requested this be repaired. As the cracked flooring was removed, large debris were found. The original installers did not clear the debris before installing. There were additional issues with the initial installation, & when I addressed them with Ogdens flooring the response was defensive. Examples- During floor prep, the guys removed the door stops. When they came slamming through the front door they made a hole in the wall. When this was later addressed they alluded to us that we were lying b/c their guys won't use the front door. We had to show them our doorbell camera footage to prove it! Installation was not done on time. We had to move in mid-project with me 6m pregnant & 3 young children in the house, they did not clean at the end of each day. They left exposed nails & power tools/saws out while there were children about. When the project was over (or so we assumed as several days had passed with no more workers but we weren't told anything) we called in. A pile of trash/sawdust was left in our garage. We were told that was normal and they were probably not done yet. We also had to call to request the trim pieces be installed. Amidst this, the dishwasher stopped working. Ogdens denied involvement, citing no reason to touch it. We sent them pictures of pieces of baseboard labeled by their workers with the words "Dishwasher" on the back. After having a tech out, it turns out the guys had disconnected the waterline and did not reconnect it. The removal of the baseboards left large indents all along the wall/ chips. To this I was told baseboards were not included in the fee. (see pic) The hard floor transition to carpet on the stairs is bunched and the seam is clearly visible. (see pic) The installer told me, "Well I'm not a carpet guy" When I addressed these issues, the manager had an answer for everything. We had to FIGHT for anything to be made "right" by sending pictures, rebutting, & having other techs visit. The ultimate solution- $150 credited back to us for the cost of the drywall & having the Dishwasher tech come out Present Day- So over 3 years, the lumps have turned to cracks, the repaired panels have peeled, places are scratched etc. These issues have to be addressed since we are selling. I went into the store with 2 requests: replace the damaged LVP panels & carpet 1 room ASAP. I summarized why I needed panel repairs for the 2nd manager. They estimated around $300 for the carpet; first pick got discontinued. The next option was higher quality at $700. The final choice, within the $300 range, would arrive in about a week. The manager said he'd measure it in 2 days. After measuring, he indicated it might be closer to $400 due to the larger room, but he'd send an official cost sheet via email soon. I stressed the timeline and requested a prompt install. 6 days later, this manager sent me a text asking if I remembered what carpet I had picked out! 3 days later I reached out to see if the carpet had been ordered & confirmed that the panels of LVP will be replaced as scheduled. The carpet hadn't been ordered. Ogden's LVP repairman told my husband that the panels were not installed correctly. Un-sanded seams and lingering debris were causing chipping and cracking, necessitating a complete floor replacement. He left saying he will contact his boss & we should expect a call. A few hours later I reached out. Our text conversation left me stunned.[see pic] As of yet there has been no resolution. After 2 separate installers have told Ogden's flooring directly that this was a bad install, no refund or replacement will be agreed to by them. They want me to use the original installers they fired to replace the damaged panels & let the rest be "someone else's problem"

We hired Ogden's Flooring/Design to replace our basement carpet before listing our home. From the…read morefirst call we were clear that we had a firm deadline tied to our listing, more than a month out, and we were assured repeatedly it would be no problem. It was not. The start kept getting pushed back to the last minute. The first crew couldn't finish, said they ran out of materials, and left a mess of food boxes and trash across our backyard and basement floor. After that it became a pattern: every time I asked for a completion date I was told "very soon," and it never happened. There was always a new reason, most often that materials weren't available or an installer couldn't be found. The delays forced me to reschedule our staging and photography, which cost me significantly out of pocket. At the final deadline the job still wasn't done. I was told it could only be finished with a mismatched carpet, and even then they missed the day they promised. In the end I had to find and pay someone myself to finish the job Ogden's had started. Part of my basement is now mismatched, the work finished late, and it only got done because I stepped in and paid out of pocket to complete it. Despite very clear communication about the stakes, Ogden's has not made any effort to make this right. I'd think carefully before trusting them with a project that has a real deadline.

Our entire main floor looks brand new with this new flooring in place! Definitely the best price…read morefor the money and the best service! The manager spent extra time making sure we understood all about the different types of floors and helped us figure out what was going to be best for our own home. My fiance and I are so excited about our new place!

We used shepherds to replace all of our flooring except tile in our house. They were professional,…read moretimely and fixed any small issues we had. Very friendly and good price. Would use them again!

Started off with a good experience with Shepherds, but by the time installation came, it turned…read morepretty sour. The tile guy, Trenton(?) was awesome, but the carpet folks they sent took many shortcuts and left an atrocious mess. They also ripped out all of our baseboard because they "misunderstood" us when we told them not to. In addition, they didn't level out our living room adequately, which Shepherd's tile guy agreed. In our formal room, they did not finish the carpet transition properly, and the carpet began lifting a few hours after they left. Their carpet installer refused to acknowledge any issues. Shepherds then sent Trenton back, who is their tile guy, to fix the carpet issue. He mentioned that the way in which the carpet guys over-stretched the carpet would be an issue within the year, and he was right. We are now experiencing lifting of the carpet at the edge and it is beginning to destroy the carpet. It has been only a year. We will be seeking out options to remedy this experience.

Had several rooms done, flooring has separated in several locations, did not have proper tools to…read moreget the job done correctly, have considered filing a lawsuit, however was not provided a written contract. Excessive waste of materials. Will cost thousands to get the floors redone. Don't hire anybody without a written contract. Will definitely go with Lowes next time, they provide a written guarantee.

We found amazing service and competitive pricing at Halifax. We our had our entire 1st Floor redone…read more3 years ago and it was a great experience. I would recommend this company to anyone.