Norbert was very friendly and helpful suggesting local repair places and a place to stay. He knew…read morewhat he was doing, was caring and cautious hooking up the tow truck. Pleasant experience even though we had broke down on the side of the road.

Overcharges, price inflation and exploitation. Excessive charges for towing and recovery, and tells…read moreyou your auto insurance will reimburse you... auto insurance will not reimburse due to excessive fees. Truck fee of $225 and a hook fee of $300, credit card fee of $29.85. In the middle of nowhere on I10 our daughter's car broke down, out of gas and/or car battery failure. Usaa could not provide local referral for towing and recovery. Looked up a towing company through Google and called for help. Unfortunate lesson learned. I drove two hours to get there and pick her and the car up. Terribly business practices knowing you have no other options

What a day it was and these guys came through. I had a blowout on my driver's front side tire while…read moredriving down I-10, I changed it with my spare and realized I didn't have it inflated to specs but it had enough to drive us 10 miles towards Iraan, TX. Didn't make it, tire was bulging and I couldn't risk damaging the rim. So we were forced to call USAA for roadside assistance. We were told it was a 2hr wait in 99deg heat but John Co actually got there in 1.5hrs, which was great, considering he was coming from Ozona, TX (2hrs away from our loc). He was quick to load the car, get us to J's service center in about 15 minutes. Excellent, courteous, & a professional. Thank you for doing a great job.

After waiting 4 hours for Sheffield towing to come get us ( very unprofessionally company ) . We…read morecalled Johnco Towing they were to us in 15 minutes ! They were professional , helpful and communicated with us. Top tier

Fast and dependable. Will get you out of your situation asap! Have used them for jumpstart and to…read moreunlock vehicle. Thanks for great service!

During February snowstorm 2021- our vehicle was towed after it went off blacktop and turned over -…read moreall Sutton county officials that were involved were made aware that we would have our towing company recover and tow vehicle once the roads were opened . Contact numbers were left in Sutton county . The owners became aggressive for payment once they had truck in impound - again without our knowledge or consent. A astronomical bill was generated for the 7 mile tow -$6600. Our towing service was under agreement to tow 200 miles for $2100. Holmes management was flippant and hostile with any communication on the phone with our management . I had to drive up and with Sutton county sheriff present - retrieve truck. Office manager still was hostile even after paying a agreed amount. Holmes wrecker tried to take advantage of a statewide emergency to profit - this was not business - it was profiteering .

Beware this company is dishonest! Will give you a quote just to get the job and then turn around…read moreand charge you hidden fees. Very deceptive, unprofessional, and plain dishonest. I would not trust doing business with this company at all. No customer service whatsoever they are there to steal people's money. I hope this will help anyone looking for a tow company so the same thing does not happen to them!

From the owner: Our company specializes in towing. That's what we do, plain and simple, light, medium, and heavy…read moreduty. We're here when you need us. We won't leave you stranded.

Staff, yes. Service,…read moreyes. English-speaking, check. Talk about automotive. Talk about tow truck. (2023)

watch out for the massive over charge. An oil change is not 350$ fyiread more

This was efficient from the very beginning. Armando is simply an awesome guy. He helped me out…read morewhen I broke down in the middle of nowhere (west Texas).

From the owner: We are a towing and recovery service that prides itself on fast and affordable service in your…read moretime of need. Our operators are knowledgeable and courteous! We hope that our services are not required but are ready and available in the moment that you find yourself in need of them.

We got stuck on the road with air brake hose air leak, the Man helped us in no time, answered the…read morephone right away and was able to open the shop after business hours. Found the part we needed and installed quickly. were back on the road in the same hour. if you got stuck in this area and need qualified mechanic , call Hernandez truck mechanic he's the one who can really help!

Where to begin.... We had 2 fifth wheel tires blowout on I10…read moreappx 15 miles from their shop, around 5 pm. Luis was on site so quickly, we were amazed. The tires were melted on to the rims, and he "RASSLED" them to victory, in sweltering heat. The service cost was beyond reasonable. Thanks, you saved our first day of vacation! Please relocate to Austin; our charter companies need pros like you

Going home after a camping trip, our truck broke down with our large camper attached. We set our…read morehazard lights and my husband began walking toward Sonora for help. In less than 2 min., a nice gentleman stopped, beside our truck, identified himself as Mario, a mechanic for JJ'S AUTO REPAIR, He asked if he could check it out, I told him ",Absolutely" Mario had us up and running in less than an hour. Incredible service..... Awesome gentleman! Thank you MARIO!!!! .

My daughter's car was failing on a drive from Austin to El Paso. We live in California. After her…read moreDad did some reviews for anything near Sonora, JJ's came up with good reviews. She took her car there. JJ wasn't there but a very talented man, Adam, was. He assessed the car and figured she was safe to go on to El Paso after giving her car an inspection. And she made it. He even texted her later to make sure she got to her destination safely. What a gentleman!!

My car broke down on the interstate and my insurance company contacted West Central Towing and…read moreRecovery to come tow my car. We were 115 miles from home so I figured it was going to be a pretty hefty bill. They are very reasonable on their cost per mile. Terry was the driver who showed up to help us. He was super nice and showed up within 15 minutes. He handled loading and unloading my car with care and even told us what may have happened with my engine. I hope I never break down on the side of the road again, but if I do, I hope it's within the Junction, Texas area because I would definitely recommend these guys to anyone.

From the owner: West Central Towing & Recovery will tow to the location of your choice. Cars, motorcycles,…read moretrailers, RVs and trucks of all sizes.We can tow even large RVs, buses, and semi-truck 18-wheelers. Flatbed towing also available. We offer roadside assistance services and we are the primary AAA provider in this area of Texas. Call us at 830-834-0850 24 hours a day, 7 days a week for roadside help.