Not even 1 Star…read more Very unprofessional company, they've been promising me proof of a refund for 3 weeks now on a reservation that they cancelled abruptly!!! Save all your correspondence with Heaven on Wheels just in case you have to escalate matters with your bank or credit card company. As a single mom trying to create a special night for her first child's prom this is a nightmare. I had to book at another location which you can imagine with these gas prices is insanely expensive. Also I paid $1500 here that did not include gratuity, I'm now paying $1300 elsewhere, gratuity included and excellent communication. Save yourself the stress, it's not worth it.

I booked this over half a year in advance for my once in a lifetime bachelorette party. The driver…read morewas on time and early, which was great but it all goes down hill from there. You you would think you would turn the air on while waiting, open the door and share how to connect to bluetooth, turn the lights on, but he did not. We got in the car, and he just immediately started driving. Very unprofessional. In that brief period of time of waiting to depart, he did try to turn the air on but didn't help much. My dad was really doing the work. He thought the car just needed to get going, so we all got in and departed. The driver mentioned to me, "I don't like this car because the air does not work and it does not turn well." You would think management would have not allowed this car to be rented or resolve the issue prior to letting customers in the car. Turns out, the driver was right and there was lack of working air conditioning in 90 plus degree Dallas weather, AND the limo also had a difficult time turning. Why had management not addressed this issue if it was a KNOWN issue? Why would they NOT have contacted me prior for an alternative option? We got to the first destination and explained the issue to the driver to seek a resolution, to which he responded, "I am just the driver. " My two friends then had to work with the driver and coach him on this to resolve. Ridiculous. They literally went through 7 people, including 1 who mentioned he sold the company over a YEAR ago, also ridiculous. They finally got to a human, who apparently seemed not to care about our experience and just instructed our driver to get another car. You would think that person would have apologized or helped support us proactively in getting a refund for the poor experience but no. We were then somehow able to get a pink limo with functioning air conditioning. I booked this EXTREMELY far in advance and am not sure why I was assigned the limo without air conditioning. Nonetheless, they contacted me the week of to let me know someone else had booked it. Well, I guess the other party got the functioning limo, and we got the non functioning one. The driver let us know that this limo was finishing up it's ride as ours was starting, which is why we got the bad one. Again, RIDICULOUS. Management should have NEVER allowed this nonfunctioning pink limo to be an option in the first place. CLEARLY it was a KNOWN issue. Very poor customer service and experience. Nonetheless, I should have been given the functioning pink limo, given I booked first or contacted with an alternative option. I was way nicer at first, but I have no patience for people that can not respond. It has been a MONTH and no one has contacted me in my request for a refund. I have a wedding coming up and will not be booking them. I would not recommend to anyone else.

this was my first time using Black Tulip Limousine, he didn't require a deposit, and me never…read moreknowing about this company nor paying a deposit I was kind of scared he wouldn't ever show for prom night, But this Man showed up before scheduled he kept updating me on ETA, was very well dressed, waited outside the Venue just like we had agreed! I Highly recommend his services and will definitely use again! You Outdid yourself Sir! thank you!

!!! TAKE YOUR BUSINESS ELSEWHERE !!!…read more Threejays canceled my ride due to "weather", after I paid in full when booking the ride online. Their cancelation email stated to simply reschedule.... Well It has been 1 YEAR LATER and COUNTLESS calls trying to reschedule.... threejays has not responded ONCE. This companies fraudulent tendencies can be seen through out the Yelp reviews! Don't take any chances!

If I could give a trillion negative stars I would. They abuse these horses, their fur is matted,…read moretheir hooves are broken, and they whip the horses way more than necessary in order to make your rides go faster to make more money. I would rather just drive in a car and see the lights than endure seeing how they treated these animals. Also one of the people left their dog in their car the entire shift (6 hours) and when we brought it to the attention of the other staff they said there is no problem leaving a dog in the car because it wasn't hot.. If you want to contribute to animal abuse for 10 minutes of "fun" then by all means go ahead and pay this company.

We were visiting the DFW area for a couple of days and decided to call a limo service vs. a…read moretraditional taxi. We found M2 Sedan online and gave them a call. My wife and I were suprised when a Benzo showed up. George our driver took us to lower greenville and showed us around. We wear looking for a sushi restaurant and at his suggestion we went to a place called Teppo Yakitori. I would say the sushi was the best but there sake selection was awsome. After several hours at the restaurant we called George and had him drop us off at the hotel. If you are looking for a unique experience give this company a call. Like I said before the prices wear very reasonable and the atmosphere was a 1000 times better than a old smelly cab. Keith from Seattle!!!

I booked with this company to come and get me an hour away from Dallas love field airport During…read morethe winter storm. Driver came and was very friendly and was determined to keep his commitment to get me to the airport. I will be using this company again. They have good communication as well.

Taxi didn't come and there was no notice that a taxi wasn't coming so I couldn't make other plans…read more Missed out on an appointment that cost me my immigration status to go back home.

One of the best fleets I've road in this far. Very knowledgeable about things to do in Dallas while…read morevisiting. I booked with her for a week. Must say I was not disappointed once, punctual and precise. Awesome experience, great prices, very professional and a true delight! Definitely am looking forward to my next business trip back to Dallas. Thank you again for the wonderful conversation and joy that you spread to your clients. I'm definitely booking with She's in Motion again!

Rose provided a wonderful experience- luxury, clean vehicle, nice smooth, stress free ride and a…read morelovely conversation!

Penpro Trucking delivered red select, pea gravel and flagstone gravel for my project, and it is…read morewith great pleasure that I write this raving review. They provide an exceptional dump truck service in Tyler, Tx. As a customer who has experienced their reliable, honest, and affordable services firsthand, I am confident in recommending them to anyone in need of efficient and trustworthy dump truck services in East Texas.

I had the best experience with this company and creating my backdrop! Cannot recommend more!read more