We strongly advise against going to this dentistry. They traumatized our four year old and caused…read morewhat we believe will be irreparable psychological harm. Summary: -The dental assistant restrained our child as a first resort and without consent. -They never checked for numbness before drilling and refused to stop when she screamed that it hurt. -The treatment plan we created with Dr. Phillips was contradicted at the actual procedure. -Because of our experience, we worry that many children are told they don't need a numbing shot, and then this dentistry holds them down and ignores their screams of pain -They did not communicate what was going to happen or ask permission Dr. Phillips was nice and patient. She explained two options, reassured us we could change our mind, and told us our daughter would not need to be numbed. When we returned, Dr. Phillips was on maternity leave. The assistant, Angela, was upset by our choice of a filling. She insisted the filling would likely become infected and cause sepsis. She repeatedly stated that she had never seen a cavity that big treated with just a filling. She gave so much medical advice that we thought she was a dentist. We said we still wanted the filling. She then said our daughter would need numbing, contradicting Dr. Phillips. While upsetting, in hindsight we are glad they numbed her, because they would not have stopped to see if she was in pain. From there, the assistant was unnecessarily controlling. She forced our daughter to wear sunglasses for 20 minutes before the procedure, refused to let her hold a toy, denied adjusting headphones that hurt, and snapped at her when she whimpered after seeing the vaculux. When the dentist arrived, he did not introduce himself to our daughter or prepare us. The assistant forced the vaculux into our daughter's throat, choking her. The dentist noticed it was too large and asked for a smaller one, but the assistant said they don't have a smaller size. The assistant grabbed our daughter's hands and arms and physically restrained her before any instruments were being used that our daughter could interfere with. This made her panic so she started screaming through the vaculux. Despite this, the dentist began drilling. We begged them to stop. The dentist asked for a bite-block instead, but the assistant said they didn't have any. She huffed and acted annoyed, but returned with a "mouth-gag". After forcing it into her mouth, the dentist started drilling again and the assistant held her down again. We tried to comfort her, but the assistant constantly spoke over us. Between screams our daughter kept trying to yell, "It hurts!" through the mouth-gag. We demanded that they stop so we could see what was hurting her. We were scared that her tooth wasn't numb since they had never checked. After she stopped sobbing she told us that the mouth gag was cutting into the roof of her mouth. For the remainder of the procedure, the Dentist asked the assitant to let our daughter open her mouth herself. When finally given the chance, our daughter immediately complied and stayed calm. Afterward, the assistant excused her harshness by saying she was scared the procedure wouldn't be finished. They treat children less-than human. We cannot imagine a dentist for adults ignoring screams of pain and/or restraining a patient because they are scared of choking. Yet, it was completely normal here to treat the most vulnerable people this way. Now, our little four year old is terrified of dentists. She draws pictures of children screaming at the dentist and playing games where children are tortured by them. She asks nightly why we didn't rescue her from them. We can't say if this would have been different with Dr. Phillips there, but the culture of this office where assistants restrain children, dentists drill through screams, and parents are silenced, makes us think it was not an isolated incident.

Do not Recommend. Will push your child for Anesthesia when they can't get pictures of his mouth for…read morebeing "Too small". Will be finding a new dentist for my kids Easily. Oh and if you do Cancel 48 hours before a procedure, they will still tell you they are going to charge you $75 but imma let that go to collections no problem. (I did Cancel before 48 hours so i would love to go to court over being billed, if i am. lol. I canceled on Tuesday at 12pm and His appointment isn't til Thursday After 2pm. That's 50 hours before his procedure)

I am so impressed with the level of care, the quality, and the overall office culture at…read moreDr.Streeby's. They definitely put the kids first and take the time to make the dentist a fun place for them to have core memories! We did our first dentist appointment this month for my almost 3 year old and she's been talking about how fun the office was since!! Thank you to this team

My girl hates pokes. That means needle pokes. Our family dentist that we love, found new cavities…read morein her mouth but suggested, she will do better at Dr. Streebys clinic since they are simply geared better for kids. When you enter this place, you understand the appeal for the kiddos. It's full of games, tv and all the things you won't want your kid doing on regular basic. It's a wonderful distraction for my daughter who just gazes in the tv mounted at the Dr chair. She didn't even flinch or participate in any of the discussions we had with her Dr right there. It's like they go brain dead for a bit. As I said, for day to day, a no no for me. For when we need my kid to be very very distracted to be able to get her cavities checked. Wonderful. We hadn't stated the treatment yet but it seemed promising. We are excited to see how well she reacts to his treatment.

my son has been coming here since his very first dentist visit and I have been nothing but happy…read morewith this place. clean, easy in and out, cute prizes and stuff for the kids-and he always leaves happy. I have not one bad thing to say. this has been a great dentist for my son. he's happy and so am I!

My go to for my daughters. The staff is great and cares abt their patients. The environment is…read moreclean and safe. My daughters love coming here. The idea with the coins is very neat.

The staff here are just amazing I love every single dentist hygienist that helps my children. They…read moreare very nice and they take good care of the kids. The Dentist Mr Rogers is just amazing and so good at what he does. My 14 year old she had to have braces when she was 7 years old and at 12 years she had full braves and now she has beautiful teeth. Definitely recommend this place if you have small children

Dr. Rogers is great with my kids. I have kids with special needs and he always takes the time to…read morecommunicate with them and insure the feel secure.

They didn't clean my teeth correctly. They didn't look at my teeth to check to see if there was any…read moremore cavities that you can could see with an x-ray. They didn't care at all. This is malpractice. The office didn't ask why my appointment was quick. Don't go there because it seems like they never did a good job on my teeth since I first started there.

My kids first time at the clinic. Very friendly and welcoming. My kids were comfortable with the…read morefriendly nurse and docs. 2 of them first timers to the dentist and it went well.

This Place Is Amazing I took My Son In Front Desk Helped Me above and Beyond!…read moreMayte Was also Amazing and Dr as Well. Mayte Made My Son feel so Comfortable you guys are amazing Thank you!--Beatriz

The dentist, Dr. Harward, takes time with the kids and the parents. My daughter tried three other…read moredentists and was terrified about yet another. She said Dr. Harward is by far the most gentle and compassionate one and she wants to keep going back to him. His office bent over backwards to help us get her insurance lined up with her to get her wisdom teeth extracted.

If you have not had the chance to get your dentistry done by Colleen Jarvis, I would say that is…read moreunfortunate. Dr. Jarvis and her team do an excellent job with preventative maintenance on your teeth and are excellent when you need something done. If you have a crown or a filling, these guys are total professionals, and give you great quality care. You are in good hands whether you are with the staff upfront, the hygienist or the doctor. As a sidenote, if you need any orthodontia her husband, Jake Jarvis can fix your teeth and make them all straight. I did that as well and he did an excellent job. 50 some years and my teeth are perfect now. Recommended !!

I've been going for years. Docs are great and most of the hygienists are too. However, I've had one…read moretoo many grumpy dealings with a couple employees that I think it's time to move a long as I don't see a way to directly communicate with the owners.

I brought my daughter to Sawtooth Dentistry, and while I was very happy with the dentist, Dr…read more Olson, I am sad to say that I will not be taking my daughter there again due to misinformation provided by the front office--mainly by Kaitlynn. As a single mom living paycheck to paycheck, it is very important to me that financial information is communicated clearly. My daughter had dental work done in April, and I paid over $1,000 at the time of service. During the appointment, Dr. Olson explained that my daughter had developed additional cavities, so more work was done than originally planned, and I would be billed for the remaining balance. That balance ended up being around $900. I did not receive a bill in the mail or electronically--only a phone call from Kaitlynn at the end of August. I asked if I could set up a payment plan, and Kaitlynn agreed to $100 per month and told me I would receive a text when a payment was due. A full month went by, and I never received a text or a bill in the mail. If I had been told that I needed to call every month to make a payment, I would have done so, but that was never communicated to me. In October, I received a text stating that my account was overdue, followed by a phone call from Kaitlynn. At that time, I was told I needed to pay the full balance by the end of the year and that no payment reminders would be sent--I would need to call every month myself. I immediately made a payment covering the missed month as well as the current month. Being given incorrect information would upset anyone, especially when trying to budget and manage finances. I tried to give Kaitlynn the opportunity to show some understanding or compassion, but instead I was met with attitude during that conversation and every interaction afterward. On one occasion, she hung up on me because I did not respond quickly enough when she returned from hold. When I called back, the office did not answer, and she went straight to lunch shortly after. I have spoken with other staff members at Sawtooth Dentistry, and none of them were rude or unprofessional like Kaitlynn, who stated she is the office manager. They did receive their money, but I will not be treated this way again.

THIS PLACE WAS SO AMAZING the staff was so nice and it is so fun for the kids we are definitely…read moregoing back!