Greedy and zero customer service. Despite having my three children there for a number of years my…read morefamily was treated terribly today when checking in my two daughters for their appointments. Here's a breakdown: We had a change in insurance. I have had this happen at other practices and they instructed me to provide updated insurance at my earliest but in the meantime they will invoice for the visit. Keep in mind, we have been going there for years, so they know us. Instead, they stated I had to pay in full while I was there, and if I didn't, I will have to pay a $50 cancellation fee for both daughters totaling $100 and reschedule, just because I didn't have my updated insurance info at the time. This is despite the fact that I have had my three children seen there for at least the last 4-5 years, with no issues with paying our invoices. They treated us like complete strangers and were only concerned about money, not even showing the slightest amount of understanding or care. The last concern is when I asked the front receptionist to speak with the doctor, she stated in a rude tone that the doctor was busy with other clients, which is strange since it was during the time the doctor was to be treating my daughters. The lobby was empty and there were no other patients walking in or waiting, which tells me it was an outright lie and she didn't want me to voice my customer service concerns with the doctor. It is very unfortunate that they have put money above long term relationships and care of their customers. I highly recommend not using this practice, as they are very unprofessional and care the least about their clients.

I brought my two kids (2 & 4) for their semi-annual checkup. And the staff was awesome! It was my 2…read moreyear olds first visit and the dentist let him stand up for the exam because he was scared to lay in the chair. They presented all the cleaning tools in a way that was fun and intriguing so my kids let them clean their teeth and do a quick exam. I highly recommend especially for kids that might be more fearful about going to the dentist.

The number one best Pediatric Dental in Boise!!! Yvette and Dr. Paul Stevens!!!! Never have I…read moreexperienced quality service for my child!!!! Take them here. Play room, kind staff and patient!!

My girls came for a new patient exam, x-rays and a cleaning. All 3 were also caught up on their…read moresealants. Yay for efficiency. Thanks Sprout!

I'll start off by saying as of 6/22, I still have really bad sensitivity on a crown that was done…read moreon my bottom tooth. It was my first time coming to this place cause I needed somewhere affordable and this place was close by and looked good. I met Dr. Doyle and his staff very friendly and nice people. Took some X-rays and examined my cavities I had and knew I was in a crutch to get work done and was able to schedule it and get it done. The procedure was great and went by nice and smooth. After about a week or several days was in dire pain and sensitivity I pushed through it and it got better. But over the course it still hurts today with hot and cold things. Overall I'd recommend coming here for any dental procedure needed just wish they had fluoride free things to use.

The entire experience was top notch from start to finish. I was very comfortable and relaxed…read morethroughout the procedure. I was offered nitrous but did not want it. A pleasant tasting cotton swab was placed on the skin before injection and I felt NOTHING. He was done quickly and efficiently while being non rushed and pleasant. I highly recommend!

I am new to the area, and I am not a fan of finding new places for appointments, but ALL the staff…read morehere is extremely nice and helpful. I would refer anyone and everyone to go here!

best dental office I've ever been to 10/10 definitely recommend for all great for family too.read more

There Dentist are Great! But there knowledge of leading Dentist insurance company's and Billing…read moreexperience in there office is terrible. I moved on to another Local Dentist practice that knows what there doing .

First time visit! The dental hygienist was very pleasant and thorough! Best cleaning I've ever…read morehad - and I've been to several dental offices across the US as I've moved quite often. Dr. Peterson took the time to review the imaging with me and the whole experience was just fun! Never thought I would say that about going to the dentist! Definitely keeping them and sending all my family to them!

This is the just the best dentist office and not sure how I got so lucky finding this gem! I…read moreappreciate the small office where everyone knows me and remembers who I am each appointment. Not only is the dentist and the team topnotch, so is the dental work and procedures. The team cares about my well-being and doing their best dental work and they always work with me when it comes to payment. I have been with this office since moving to Boise (2015) and I don't plan on leaving anytime soon. They are stuck with me!

If anyone is looking for great dental care in Boise, I could not recommend Idaho Street Dental…read moremore. The staff are all so organized and caring, and Dr. Hastings is so kind and attentive to detail. I have only ever had the best experience there for my check ups and dental treatment. If I could give more than 5 stars I would!

Dr. Rosa and her staff are simply wonderful. Dr. Rosa is knowledgeable and professional and takes…read moretime to listen and answer any questions I might have. Tammy is the best hygienist in town! As someone who is a bit anxious about going to the dentist, this place really makes it a positive experience

I had been going here for years and was generally happy with things. Dr Rosa was usually pretty…read morecold and disinterested, but the hygienists were always great. However, the ladies at the front desk told me AFTER my last visit that they were no longer in-network with my insurance and stuck me with a large bill instead of the usual copay. They had plenty of time to tell me beforehand, but they didn't. I was pretty pissed off and they were totally dismissive. It's hard to believe they didn't know what they were doing.

Great experience. Dr. Osterkamp was professional and thorough and Julissa was great during my…read morecleaning. The 3-D imaging of my teeth and X-rays were well explained to me and any recommendations given to me for a healthier mouth came with explanation and photos. I left feeling really relieved having received such great care with a new water pick and a plan to get my issues squared away so my teeth stay healthy, longer. This was my first visit to this clinic with new insurance and I feel confidant this is where I will stay. Really great office with friendly and knowledgeable staff.

On Friday, July 18, I had my first appointment at Osterkamp Family Dental after transferring my…read moredental records from my previous provider. I've always maintained a routine of going every six months for a cleaning, which is typically covered by my insurance. During the appointment, the dentist began explaining additional procedures. I respectfully interrupted to let him know that if those procedures weren't covered by insurance, I would prefer not to pursue them. I didn't think it was unreasonable to avoid unexpected charges--especially when my goal was a standard cleaning. A few minutes later, the dentist returned and informed me that we would not be a good match. I was stunned. The way it was handled felt dismissive and humiliating. It left me questioning not only his approach but also his sense of professionalism and ethics. Choosing not to take on extra financial burden should never equate to being treated with less respect. No patient deserves to be made to feel inferior simply for advocating for themselves.

Several years ago, my front tooth chipped right down the middle just before a trip and he repaired…read moreit right away! You can't even see where the real tooth & repair come together. To this day, the repaired tooth has had zero issues!

This is a follow-up to my July 9, 2022 review. I was not very impressed with Dr. Bodily or his…read morestaff as noted in that review. Now I have an additional reason to be critical of this dental practice. The crown Dr. Bodily made for me in 2022 just came off! My dentist is out of town, and I have to register with another dentist to get the crown cemented back on. This is an incredible hassle. I have never had this problem previously. Good luck if you see or keep seeing this dentist. I do not recommend him obviously. Dr. Bodily states that he does not have a patient with my name, but this is a pen name, not my real name.

I feel so lucky that I was referred to Dr Staley by my California dentist, who was wonderful, but…read moreDr Staley's office is even more caring, thorough, and efficient. They really go above and beyond, including taking numerous photographs at the beginning of treatment, having a fascinating nature video to watch while they work, and even--I'm not kidding--seating you in a massage chair while you have your teeth cleaned! Once a year they host a customer appreciation barbecue. Need I go on?

I came upon Dr. Staley due to a recommendation from a friend. I was in the market for a new…read moredentist due to some negative experiences with my previous dentist (to the point where I'd just sort of been avoiding trips to the dentist entirely--horrible, I know!) and Dr. Staley came highly recommended. So, with much trepidation, I made an appointment for an exam. I need not have been nervous. Dr. Staley and his entire team are absolutely top notch. Since my first appointment, I have now had several and I am completely blown away at his professional expertise. I have been to various dentists in my life and when you stumble upon a dentist that is as particularly adept and highly skilled as Dr. Staley, it's truly a revelation. All dread for dental appointments has completely dissolved. Everyone in his office from the front desk staff to the hygienists create an experience that is always warm and welcoming. Having had such a positive experience myself, I decided to transition my husband and children to Dr. Staley as well. He is marvelous with children. He has five (? I think that's accurate!) children himself, so he has a easy way of interacting with children that only seems to come from experience. Honestly, I cannot possibly recommend Staley Dental enough. Get to it!