They are so nice! American made appliances . Great service. Great to talk with. Greatly recommend…read moreto friends and family. I will say if you walk in there "all entitled," you will get what your entitled to = being treated just as you treat others.

"The ones that work."…read more That pretty much sums up my experience at Midtown Appliance. I am new(ish) to the area and was in need of a washer and dryer set for my new home. Price inflation and chip shortages made me fear that I was in for yet another headache in shopping for major appliances. I didn't need a gleaming new appliance set, just something simple and reliable, ideally name brand, that wouldn't break the piggy bank. Well, that's what I got. Dad and I just hooked up both units and they work just fine (after swapping out a rubber washer on one of the hookup hoses). Consider this: All the chips, sensors and computerized stuff has made appliances both more expensive and more complicated to repair. Midtown Appliance seems to have more of the older, mechanical models and doesn't mess with the touchy, wonky technology. It makes sense.

Absolutely terrible business. They are friendly and professional only until they get your money. I…read morepurchased a washer and dryer from them, and the dryer has not worked properly since day one. I was told I had a 30-day warranty and that they would either repair or replace the dryer, yet they continuously failed to show up and kept giving excuse after excuse. I had to repeatedly call, stop by in person, and practically beg for assistance, only to be met with rude behavior and blame-shifting. Instead of taking responsibility for selling a faulty appliance, they tried claiming the issue was somehow my house, despite there being no clogs or problems with my setup at all. This business clearly does not stand behind the products they sell or the promises they make. Save yourself the stress, frustration, and wasted money. Take your hard-earned money somewhere else and deal with a company that actually values its customers.

The technician arrived much later than he said he would, he asked to be paid in full upfront, and…read moreused what appeared to be used parts. In addition, he did not complete the job and our dishwasher is still unusable.

Had a dryer with a bad bearing. Chris came out and took a look. He greased it and put back together…read morefor me. He gave me options, was very professional and highly skilled. Appliance Tech of East Texas LLC has my business!!!

Their service was great. Nice customer service in the store and you can tell the driver are well…read moretrained. Will look forward to doing business again.

Long random story, but was driving through Tyler on the way back from East Texas and a piece of…read morerubber under my car came detached and started rubbing on the ground. I was in front of their store and went inside and the guys in there were wonderful to me and helped fix my car or at least fix it enough for me to make it make to Dallas. If I need to rent furniture, I would be tempted to go all the way to Tyler to get it from them. Many Thanks!!

Great customer service.and friendly staff. They have a large…read moreselection of the best products and if don't have it, they will get it for you. They have a no hassle return policy which is wonderful.

From the owner: Formerly known as Morrison Supply, at Reece Plumbing, we are a plumbing partner supporting the…read moretrade, providing quality plumbing supplies and working to support plumbers and the essential work that they do. A family of long-established, trusted local distributors, Reece makes sure our customers get the products and expert advice they want, when they want it. That's the Reece Way.

Complaint Description: Jim McGill of A-1 Appliance…read moremisrepresented items and expense needed for repair and subsequently lied about parts and followup appointment. 7-29 Jim told me our Whirlpool built in oven needed a touch pad @ a cost of $483 plus 1 hour of labor. I asked about the thermal fuse since I had researched online and found it exhibited similar symptoms. Jim told me our oven did not have a thermal fuse and this part is what would fix it. 7-31 Jim installed touch pad. Oven still wouldn't heat. Jim told me at this point the part is non-refundable. He wanted to install a main power controller for $144 and guaranteed this would fix it. I again asked about thermal coupler and he told me it does not have one. He told me he would order part on his own w/no upfront $ from me. He would come Saturday around noon and get it. Jim did not call nor show up. 8-3 Jim called and wanted to see the schematic paperwork to see if there was a thermal coupler and he would now need upfront $ to order the part. Upon reading the schematic I found there is indeed a thermal coupler. I asked Jim why he was now wanting upfront $ to order the part and he said it was just bad business to do it any other way. Jim is a liar, an inept service tech, and I believe owes me $483 plus tax and labor and my original touch pad. He is confrontational when he makes a mistake and can't be trusted. Desired Resolution: Jim is a liar, an inept service tech, and I believe owes me $483 plus tax and labor and my original touch pad. He is confrontational when he makes a mistake and can't be trusted.