Wish I could leave a TEN STAR rating. David at Splash Haven has saved our lives more than once. He…read morecame in and finished a pool that another contractor has abandoned after taking our money and did an amazing job. He's honest, fair, hard working and a pool expert. But even more than that, he shows up! Even after a year, he responds to questions, jumps in to fix any little problem that arises. And so many people, when asked about our builder, know his name and his reputation. We aren't the only ones who have had an amazing experience with Splash Haven Pools. If we ever have the opportunity to build another pool, Splash Haven pools will without a doubt get the job.

Horrible customer service! When you have a question about their lazy service techs. They DO NOT…read morerespond. When you call and ask why they haven't should up to serice our pool in 3 weeks, no response! Even the owner John doesn't respond or care. Charles Henry doesn't respond, great office manager! If you have Tuu Ng as your pool tech expect to waste your money, HORRIBLE! But they sure will withdraw money out on the first of the month even without servicing your pool. We just went through the Holiday season with NO Tech showing up to service our pool. Again, HORRIBLE CUSTOMER SERVICE!!!!!! How awesome it was to have our family in town for a green pool. Thank Aloha... And ALOHA, ALOHA!

Fast reasonable service. My hot tub and waterfall are back in business and my water has never been…read morethis beautiful

We had Right Way completely replace all the tiles on our pool Nov. 2021, seemed good at the time,…read morehowever last year the tiles started falling off again after just 4 years. We did discuss with them last spring fixing the ones that fell off, they gave us an estimate for repair, which we felt was too high as the tiles had never been applied properly to the pool wall. See the pictures of what we are seeing today all of the tiles will likely fall off as the year goes. Based on research, pool tiles should last and stay in place at least 10-15 years or more if applied correctly, these didn't even make it half way. I really expected a quality job from them, but I guess not. See pictures of how the tiles are looking today.

If you are tired of talking to your pool guy, and receptionists who can only take a number and have…read morethe scheduler call you back, try KYLIE. She is sharp, has all the answers (can schedule on her own, apparently, and knows what the leak detection report costs and even what it would cost (as I suspect is necessary) to replace my skimmer, which has a big crack in it. She sent FORREST to do the leak detection, and he did the skimmer replacement. I think I still have another problem, which he couldn't find, but I'd rather wait to know for sure anyway. He was honest in telling me, Kylie confirmed, and I'll wait until the ground (at the edge of EML lake) dries in the summer, and the leak may get worse. On repair day, Forrest showed up on time, and he and his helper were personable. Oh, and check out troublefreepool.com. There is a way to do a COMPLETE JOB HERE. NOT JUST DRIP SOME DYE IN, OR SAY "MAYBE ITS....". You need all the plumbing plugged, pressure test, and listen for sounds with a microphone below the patio.

Very bad customer customer service. Doesn't return your calls. They don't train their employees…read morevery well and say they clean baskets and don't. Don't waste your money with this company.

I highly recommend this company! Zack is great!…read more I needed my pool pump motor replaced, pool light replaced and a 30 year old heater to be removed. I sent requests for bids to 5 companies on Yelp and 4 of them kind of blew me off... ya know... send us pictures, send us your personal info... blah blah without any commitments to come out and look. Zack was straight forward and said when he could be out to take a look with a free estimate (sat morning). He was running a little late when he came out but was courteous and notified me ahead of time that he'd be a little late... so no big deal. He was very reasonable with his pricing (I had already looked up the pricing for parts before he got there) and was very happy he didn't try to up sell me or pad his labor costs. I said: great, when can you come out? Expecting him to say in a week or two (like the other pool companies usually do). Nope. He said: Monday afternoon. I was thrilled with the quick timeframe. He showed up on Monday and got to work. He got the light replaced first (which was no easy task... the ledge on that side of the pool is raised several feet higher which makes it difficult to access the light without getting in the water). Not only did he replace the bulb but also the housing and cable that ran under the cement to the light switch. Then he took out the 30 year old heater (that sucker weighed over 100lbs easy) and it's 100 degrees out today... also not an easy task. He fixed the pipes and then started working on the motor. He got that installed and the thing is sooo much quieter than the old one. As we were looking at the pump we noticed some water leaking from one of the connections into the pump. So he says that he can fix that (mind you, it almost 6pm... I'm sure he wanted to go home and get out of the heat, but he took the extra step to give exceptional service). He went to his truck found a new seal and fixes the connection. Didn't even charge extra for it. Really, really happy with his performance! World class service! Will definitely use again!

I'm a person who doesn't have the time or the know-how to maintain my pool properly. Nick and his…read moreservice are literally a God send! I've tried the DIY approach for years and, most of the time, I ended up with a pool I couldn't stand to look at most of the year. With Miles pool service, I don't worry about a thing! The pool is always blue and ready to swim in! I own my own business and know the value of reliability and customer confidence and I get both with Miles Pool Service. I can't recommend them highly enough. Bill G.

We have been a customer of Miles Pool Service for years! They respond to any questions and/or…read moreissues we have in a very timely and friendly manner. The cost for their service is reasonable compared to other pool companies. I highly recommend them!

As a retired person on fixed income I appreciate their fair pricing that we received for a…read morewaterfall pump replacement. But more than that Paul was very polite and took the time to discuss options and installation issues. Our original in-ground pool installer has changed owners and fallen down in service while raising prices over the past few years. Because of this we looked at Fort Worth pool repair services on Yelp. All in all, we are very appreciative of the work Blue Impressions did here in the Fort Worth area and we recommend them to anyone. The quality was great and pricing was exceptional. Thank you Mr. Paul.

Thoughtful and caring staff serviced my pool equipment and educated me greatly after asking a ton…read moreof questions. Great value for weekly service, our acid wash, and equipment repairs. Very affordable compared to doing it on my own or other services in my area and especially other companies in surrounding areas. Thank you!

Southwater Custom Pools built our pool this spring (2024) and we couldn't be more pleased! They…read morewere open and honest from the get go, they explained everything in great detail, and if we didn't understand something they didn't make us feel uncomfortable with asking again. Dillon and Fallon both walked us through our pool build and we highly recommend them! They've built two more pools for our friends after ours was completed. Give this company a call if you value honesty, integrity and great work.

We love our pool! Vince and Quinn (Pool Ninja) gave us an oasis in our backyard. They were always…read moreaccessible during the process and when we thought we had an issue, they immediately addressed it. We would highly recommend them.