So we have had nothing but bad to mediocre service with our current pool and previous contractors…read morebut Jayde came in and delivered exactly what they said they would when they said they would do it. The team and the service were impeccable, the team was careful paid close attention to detail, and provided a phenomenal end product We have an ICF pool and not many are willing to understand that construction but they did. From the initial request, they took their time understanding what would need to be done to remove our current plaster to be able and finish with the Pebble Tech. They asked as many questions and answered as many as we had. You cant go wrong with Jade Pool Plastering! They will give you a product you will be extremely happy with. Jason Muir

0/5 stars DO NOT TRUST this company to do the work you pay…read morefor. They installed a diving board improperly for my mother in October 2025 and after coming back a couple times and knowing it was done incorrectly, they ghosted her. Finally, she was able to get in touch with the owner in May 2026. He claimed he would fix the work or refund her money. Still waiting as if July 2026....

Very bad customer customer service. Doesn't return your calls. They don't train their employees…read morevery well and say they clean baskets and don't. Don't waste your money with this company.

I highly recommend this company! Zack is great!…read more I needed my pool pump motor replaced, pool light replaced and a 30 year old heater to be removed. I sent requests for bids to 5 companies on Yelp and 4 of them kind of blew me off... ya know... send us pictures, send us your personal info... blah blah without any commitments to come out and look. Zack was straight forward and said when he could be out to take a look with a free estimate (sat morning). He was running a little late when he came out but was courteous and notified me ahead of time that he'd be a little late... so no big deal. He was very reasonable with his pricing (I had already looked up the pricing for parts before he got there) and was very happy he didn't try to up sell me or pad his labor costs. I said: great, when can you come out? Expecting him to say in a week or two (like the other pool companies usually do). Nope. He said: Monday afternoon. I was thrilled with the quick timeframe. He showed up on Monday and got to work. He got the light replaced first (which was no easy task... the ledge on that side of the pool is raised several feet higher which makes it difficult to access the light without getting in the water). Not only did he replace the bulb but also the housing and cable that ran under the cement to the light switch. Then he took out the 30 year old heater (that sucker weighed over 100lbs easy) and it's 100 degrees out today... also not an easy task. He fixed the pipes and then started working on the motor. He got that installed and the thing is sooo much quieter than the old one. As we were looking at the pump we noticed some water leaking from one of the connections into the pump. So he says that he can fix that (mind you, it almost 6pm... I'm sure he wanted to go home and get out of the heat, but he took the extra step to give exceptional service). He went to his truck found a new seal and fixes the connection. Didn't even charge extra for it. Really, really happy with his performance! World class service! Will definitely use again!

ask them to pressure test they said the pressure test was good so we had a liner They never came…read moreand finished installing the liner and was leaking. Had a company come and see where it was leaking and there was a leak in the pipes under the pool, we would've never had a liner if we knew these were leaking and a big hole would've happened where the light was that they never came back and installed lawyer said their license has expired. and phone numbers have been disconnected, but they have my money.

Please do more research than I did. I'm surprised he's…read morestill in business. The pool tiles along the top of the vinyl that he recommend, started falling off into the pool in less than a year. This has led to water leaking behind the liner and me having to buy a marine caulking to try and seal all the way around the pool. 3/4 of the tile is gone, so you see the wall which looks really bad. The 2 kids he used to install the tile said they had never done tile work before. After talking with other pool companies that I've had come and give me estimates, have said that this was some of the worst craftsmanship they've seen and that a reputable pool company doesn't ask for money until the work is done. This is one of many issues I have been dealing with since 2019. PLEASE save yourself the stress and anxiety that I deal with daily because of this horrible experience. I never leave reviews, good or bad, and always try and do everyone right. But this has scarred me physically and financially.

Philip was amazing. The pool was in bad shape, Philip made it new again…read more He has went up and beyond on this project. HIGHLY RECOMMEND! Thank you Philip!

Needed help with DE filter. Philip came the next day and fixed our pool problem in short order…read more Very knowledgeable. Very reasonable price for service. We will definitely call them for further service and support.

They did a great job & there prices are great I would recommend they also keep in contact with you…read moreat all times

From the owner: Over 29 years of experience in servicing, repairs, and remodeling. Pool Pros DFW will take care of…read moreall of your pool needs! CALL US TODAY! 817-449-9271

Zack is very communicative, professional and consistent. He has come to clean my pool 2 times and…read moreso far I'm very happy with the results

From the owner: At Bliss Pools, we’re more than just a pool service company. We’re a proud part of the Fort Worth…read moreand Texas community. As a Texas-born-and-raised company, we’ve been dedicated to offering top-quality pool services with a personal touch. Taking pride in every job. Quality work guaranteed!

My is experience working with Trident pools has been nothing short of incredible. So grateful for a…read morecompany that responds quickly and resolves any kind of issues just as fast! Happy to be with them.

If you're considering Trident Pool Services, you need to know how they actually operate when things…read morego wrong. There is zero proactive communication. I was not informed ahead of time that they would no longer be servicing my area. Instead, I was left waiting, assuming service would continue or be rescheduled. When I reached out about missed service, I was told it would be rescheduled. That never happened. Days later, I received a message saying they no longer service my area. No accountability, no urgency, just a delayed afterthought. Then came the refund process. Again, slow and reactive. I had to follow up multiple times to get clarity on when my money would be returned. When a company makes the decision to stop servicing an area, that should trigger immediate communication and prompt refunds. That didn't happen here. This isn't just poor customer service, it's disorganized and disrespectful of people's time and money. At a minimum, this company needs to: * Notify customers in advance if service areas are changing * Honor rescheduling commitments instead of disappearing * Process refunds quickly and transparently without customers having to chase them Right now, the experience feels like you're the last to know anything, and that's a problem.

Adam was quick to respond and repaired my leaking backwash valve. His quote was very reasonableread more

From the owner: Our team of experienced and certified pool technicians is dedicated to providing exceptional…read morecustomer service. We take the time to listen to our customers' needs and tailor our services to meet their specific requirements. We offer a comprehensive range of pool cleaning services, including vacuuming, skimming, brushing, chemical balancing, and more. We also offer one-time cleaning services for special events or occasions.