If you are looking to sell your home with the Shelly Salas Team, we got 2 words…read more MELISSA REYES. Yes, we had the best time with the Shelly Salas Team. We originally purchased using the Shelly Salas team and even Sold our home with the Shelly Salas team. We initially went based off of other families written experiences and took a chance. Let me tell you we are truly so happy with the result from both transactions! We truly couldn't be happier with getting our home sold and if course for top dollar! Within 2 days we had a offer on our home and within less than a month we were officially able to close. We moved from Texas to Missouri (military family) and thanks to our AWESOME realtor she got everything done for us and made it such a stress free process for us. We met in person in the beginning before departing and got the full process of how it will all work, the fees, everything. She made us fully aware and was so professional with all the answers to our questions. So lastly, If you are interested in selling your home my wife and me TRULY recommend this team and of course the best realator Mrs. Melissa Reyes!

It has been just over a year since my husband and I (24 years old) purchased our first home with…read moreSarah Albright and the Salas Team in Killeen, TX. I can confidently say this was a costly mistake. As first-time buyers, we trusted that our agent would guide us, advocate for us, and help us make informed decisions. That did not happen. We were required to sign an exclusivity agreement with the Salas Team after being connected through Zillow, which limited our flexibility early on. Our first agent, Robert Key, quickly became unresponsive and failed to follow up on critical information about a home we were considering. We later discovered on our own that the property had foundation issues, something he said he would "look into" but never did. We terminated that agreement due to lack of communication and support. We were then referred to Sarah Albright and continued with the Salas Team after being told by Shirley at Integrity Mortgage Group that we would receive a 1 point buydown if we purchased with the Salas team. That incentive directly influenced our decision to stay. While Sarah was communicative, she did not provide meaningful guidance where it mattered most, during negotiations. When we expressed that the home seemed overpriced based on its condition and time on market, we were told it was "a very good price," which discouraged us from negotiating. We ended up offering full asking price and ultimately paying above it. Looking back, we clearly overpaid. The most concerning part of our experience was the home inspection. When we asked for a recommendation, Sarah referred us to an inspection company without disclosing that her husband worked there and participated in our inspection. This was only revealed after the fact when I noticed the last name Albright on the inspection paperwork. I jokingly asked if she had a brother or cousin who worked for the inspection company. To my surprise this is when she disclosed her husband worked there. This is a clear conflict of interest and should have been disclosed upfront. Unsurprisingly, the inspection missed multiple major issues, including water damage, uneven flooring, and other defects that have since cost us close to $20,000 in repairs within the first year of ownership. We were also discouraged from making reasonable repair requests or negotiating for credits, and little to no advocacy was provided on our behalf. To add to this, the promised 1-point buydown was never clearly reflected or properly explained at closing, leaving us feeling misled. At the end of the day, we were inexperienced buyers who relied on professionals to act in our best interest and instead, we feel we were pushed through a transaction that benefited everyone but us. We regret working with Sarah Albright and the Salas Team and would strongly caution other buyers, especially first-time buyers, to think twice. Do your own research, hire your own inspector, and do not rely on incentives that are not clearly documented and explained in writing.

Brandon Mendoza has been an outstanding realtor and I would not hesitate to recommend him to anyone…read moreI know. Brandon is probably one of the nicest people I have ever met. I really enjoyed working with him. He definitely knew his business and stood his ground for me when negotiating on my home. He went above and beyond getting my house sold in record time for an outstanding price and strived to keep me well informed during the entire process. He helped me understand what I could do to the house to get it market ready and help me track down the products to do that. I really appreciate all his help. Run, don't walk and hire this man you will not be sorry.

Brandon helped us sell our house. He was very knowledgeable, energetic, and easy to get in touch…read morewith. He met with us several times before we officially listed our house to make sure our house was staged properly. He also put us in touch with people to make repairs to our house. I would highly recommend Brandon to anyone looking to sell or buy a house.

I give this company five stars, solely based on the agent, Mariah Alanis. I appreciate the…read moreprofessional response that we received from this young lady. Mariah made our home buying adventure fun and exciting. I had questions, and Mariah was always prompt with her responses. Many real estate agents approached me, but Mariah was kind and helpful. I like her personality and knowledge of the home buying process. Thank you, Mariah, for your loyalty to your customers! Bennie, Carol, and Jaida.

Great pleasure working with Rose. Purchasing our new home was as painless and stress-free as ever…read more Never imagined how quickly and seamlessly the process could be. Highly recommend!

Working with Lauren for the second time was the best decision we could have made for our home sale…read more We first worked with her when we bought this house, and after such a positive experience then, there was no question about who we would call when it was time to sell. The current Texas market presents some unique challenges, but she navigated the entire process with expertise and steady guidance. Her knowledge of the local landscape and her strategic approach were instrumental in getting our home sold. If you are looking for an agent who is dedicated, experienced, and truly has her clients' best interests at heart, we cannot recommend Lauren enough!

~When it was time for us to put our home on the market, we wanted a smooth, peaceful experience…read more (We experienced the exact opposite with the purchase of this home). We had been catching glimpses of Lauren Reider (Hallmark) via social media for about a year and decided to reach out. From onset, she was very forth coming about what we could expect from the market, and from her (both personally and professionally). She didn't miss a beat with her communication which was most important to us. We had multiple interested buyers and multiple offers on our home, all with different value propositions, we even received above asking price. She explained everything to us, stood in the gap for us, met with people so we didn't have to and made sure we understood everything every step of the way so that we could make the best choice for us. ~About halfway through the sell, she shared that she had 4 other transactions happening. Somehow she made us feel like we were the only ones. She was even forthcoming about her personal life and let us (complete strangers) know about her situations and when we could look for her to return. ~ Toward the end when we started having issues with contractor availability, she made phone calls and got people out to the house within 24 hours. We didn't know her prior and have high expectations of those we work with (especially real estate agents). ~She DID NOT disappoint. She was personal enough, yet professional, gave honest feedback, answered all of our questions in a timely manner and without judgement, had open communication on&off the clock, and was really in the trenches with us. (If you've worked with a bad agent before, you know what I mean.) If you or anyone you know is in the Central Texas area aiming to buy or sell their home LAUREN REIDER HALLMARK WILL NOT DISAPPOINT!! Malcolm and Adrienne Reece

Leah is a very good agent. I came in from out of state on a tight timeline, and she went to almost…read more40 houses with me in two days time. We were caught in the rain almost all the second day, and had to slog through the mud at some new builds. On the third day we went to relook at the house we decided to offer for, only to find out from the seller they accepted an offer late the night before. So Leah worked with us to come up with a secondary option. Which "fingers crossed" will be nice when the home is completed. Leah is the kind of agent you want.

Selling our home seemed like an overwhelming task until Bill Vernon and his team entered the…read morepicture. From the first moment Bill was at our home talking us through the entire procedure. The difficult time began as the quarantines and lock-downs occurred from COVID19. Bill and his team continued working and was able to get the offers in and house sold. He never tired at answering our questions, always making sure we understood what needed to be done. I highly recommend Bill and his group if you want to buy or sell a home. He is very honest and upfront about the property and processes. Very professional from start to finish! I would definitely work with him and his team again.

Terrible property management skills! Gardner also had a flat tire! Never followed thru with…read morerequests! And no commutation for days no wonder you are out of business! Terrible, Terrible, Terrible,Terrible,terrible..........

Christophe has been an amazing person to work with in buying my home and my last rental. He's very…read morecommunicative, punctual and respectful. He is a great relator and I would highly recommend working with him. He has gone above and beyond for me. I truly appreciate him! -Kristen Spradling

We love Tami! As first time homebuyers, the homebuying process was a bit intimidating to us but…read moreupon meeting Tami our nervousness subsided and we knew exactly who we wanted to work with. She clearly has a great deal of experience in the industry and it showed through all the wonderful insight and advice she had to offer us throughout the process. We always felt at ease touring homes and never pressured, you could really tell how important it was to her that we find our perfect home. And once we did find THE HOUSE, she acted with amazing speed; helping us negotiate our price and upon our offer's acceptance, carefully and efficiently guided us through the whole process to close. Thank you, Tami!

There are no words to express how awesome Tami is! She helped us with the renovation and sale of…read moreour property earlier this year. Throughout the process Tami provided tips on how to maximize the investments and improvements we were making to showcase how amazing our property was; we almost didn't want to sell it afterwards! Tami's guidance and expertise, coupled with her personality and humor, were exactly what we needed. We received an offer within 4 days of listing and closed within 2 weeks. We could not have had a better outcome. Thank you Tami and Blue Line Realty.