Sadly, I lost my employment and have had to make some cutbacks to my budget…read more Even more sadly was that Orkin would have to be one of those cuts. Chloe from Orkin-Ocala Branch 224 was very helpful and considerate of my needs. She offered me many alternatives to remain active with Orkin. I was not willing to commit or even suggest committing to something that I was not sure I would be able to do. But I will if things improve for me put Orkin at the top of my list to renew. Thank You Orkin...Thank You Chloe Dennis-Inverness, FL

Orkin Ocala is Outstanding. If you want results - consistent results - Orkin is the only way to go…read more Thanks to Orkin Ocala's exceptional team of Matt, Dean and Stevie, my horse farm with 3 barns, a house, round pen, paddocks and manure and waste disposal areas have been rodent, termite, wasp free and virtually fly and mosquito free. I cannot thank my Orkin team enough after they came in and immediately addressed pest and rodent issues after a disastrous year with a national competitor who took my money and didn't kill much of anything. Matt is an exceptional service manager - so professional, caring and personable. Everyone needs a Matt! He is expert on the pests that plague Ocala and the most effective treatments, particularly for areas with pet and livestock exposure. What is the absolute best, though, is that Matt and Orkin are proactive problem solvers. We just did some landscaping and discovered scorpions and snakes. I got a response from Matt with a solution within 30 minutes! With regard to termite control, Dean is just amazing - the time he spent and methodical process he used to select the optimal bait locations and install the traps! He was at my farm for almost 3 days and even came on a Saturday morning to finish up and do a final inspection. The clients on my farm are happy. The horses and dogs are happy. I am happy and relieved. Orkin Ocala has been worth every penny. Thank you, Matt, Dean and Stevie!

Andrew responded quickly to my request for help removing a couple of unwelcome raccoons in my…read morebackyard. He arrived when he said he would and he was able to resolve my issue quickly and efficiently. His prices were reasonable and I didn't feel as if I was being overcharged. I hope my yard stays raccoon free but if not, I know who to call to resolve it.

From the owner: we offer affordable wildlife control and animal repairs on homes.read more

I came into a German cockroach problem some time ago. They came out within a few days of my request…read more(less than a week). Very friendly guy addressed my concerns and he even came back out in a week or so to check on the status and replace traps, for free. I will be continuing to use there service on monthly and then 3 months basis for prevention.

No communication, Very nice people but the service lacks professionalism. I would look elsewhere.read more

I have been using Terminix for a few years now. I think they have decent prices and they offer many…read moreservices. They offer a lot more than I ever knew like insulation lol. I did not use them for that though. But, what really makes using Terminix worth it is Giovanni. He is the technician who comes out most often and he is an outstanding guy. He is extremely knowledgeable. I will call him thinking I have a problem with a specific insect and on many occasions, he will show me that it is actually something else. He will take the time to explain why he is doing things and why they will help. He has been able to deal with every problem I have had in a timely manner. He is always in such a good mood. It sounds weird to say that your exterminator coming by brightens your day but lol, it's true. You probably won't go wrong with Terminix but you definitely won't go wrong if you get Giovanni!!

On January 22, 2026, a gentleman came to my home and completed a rodent (mice) inspection. He said…read morehe seen a rodent starting to nest. He recommended the rodent excursion. He informed me this would be a galvanized fence to block any further access to my home, Terminix guaranteed warranty and a crawl space door. He quoted me a little over $5,000. I paid $1072 down. January 27, 2026, the rodent fence barrier was placed around my home. The technician told me that they dig 6 inches down to make sure no rodents could access my crawl space. As I was getting ready to leave, I noticed no crawl space door. I mentioned this to the technician, he said he didn't see it on my paperwork. He called someone, then told me it was on order and soon as it came in someone would call me. Fast forward, on March 26, 2026, I reached out to Terminix because the rodent fence barrier was installed incorrectly. (After researching & asking around ) 1. It's attached to my homes skirting (holes drilled throughout) 2. On one side of my home it's not underground and anything can crawl underneath. 3. Still no crawl space door. 4. The top of the fence has multiple large gaps. A technician called me back from Terminix, scheduled a time between 6am-10am to send out a technician. I said perfect, I have to leave at 10:30. The technician arrived after 12pm. I'd already left & no one was here to advise him on my concerns. June 9, 2026, I called Terminix again to address my concerns again. Because no one had contacted me back. The representative took my information and forwarded it to my local Terminix for them to contact me within 24/48 hours. June 12,2026, I still hadn't heard from them. I called Terminix again and spoke with the cancellation department. I addressed all my previous issues and he said someone would call me back Monday or Tuesday. June 15, 2026 (Monday morning) Terminix sent out a technician, without contacting me to confirm. He took a look and he said this wasn't done correctly. He called his operations manager , sent him pictures. I spoke with the operations manager from the technicians cell phone. The O.M. told me that this was not a money back guaranteed option. His technicians would install it properly and fix all the holes throughout my skirting. The technician begin removing the incorrect barrier . When the other technician arrived, they realized the rodent barrier they had was the incorrect size. They said they had to order this and would be back to install on the following Tuesday or Wednesday. As of today 7/13/2026, a month later. The front of my home is missing half the rodent barrier fence, the holes in my skirting are very visible as well as the problems listed above. I haven't heard from anyone. The service I paid for in January, hasn't been fulfilled and it's July, 6 months later. If you need this service for your home. I do NOT recommend using Terminix for this service.

We found Bertram after using one of the local major exterminators with disappointing results, we…read moreoften had to have a call them back to retreat our home after their quarterly visits. The problem went away immediately once we switched to Bertram. We have used them for several years now with great results, no need for call backs. Steven is our representative. He is knowledgeable, professional, thorough, and friendly. We strongly recommend Bertram!

My landlord had a contract with 1800pest It did not work the…read moreplace was infested They came 4 times no change I called Bertram he said no problem I will get rid of them and he did! Best local pest people around !

Dear Centurian, I…read morejust want you to know how great your company is. From the first phone call last night to the courtesy call before Brian arrived this morning to further assess my situation and prepare me for possible costs depending on the situation. They were honest and said that I there was no guarantee they could get the dead animal out from under my mobile home and if there was a lot of work involved trying, they would still sanitize to the best degree, but I would still have to pay for the efforts. That was up front honesty without any surprised which means a lot to me when dealing with anyone. Brian showed up on time with a company marked truck in uniform and he was very professional and really seemed to care about helping me as much as he could to remedy this situation. He reassured me he would crawl under there and look everywhere if needed. The stench was overwhelming and I was praying that the animal would be right behind the skirting of my A/C unit because of the smell being strongest in that area. We got lucky and that is where the dead red fox was, so Brian got it out and bagged it and sanitized. He let me know there could be an odor for a while and advised me about what to do and expect. The greatest part was that Brian was so professional and patient as he answered my questions. I am a school teacher who works with all kinds of people and I have worked managing a lot of people and I can recognize an employee who is an asset to any company and you have one of these with Brian. Not only that, like I said earlier, the appointment phone call and the follow up today before Brian got here was a plus to know I was dealing with a company that was on top of everything and then the proof was in how the job was handled. I want to thank you all and I will highly recommend your company and I will also try to get this letter in a review with 5 stars. Sincerely, Julie G