We've been using Standley Pest Control for almost a year, and until now, I had never felt compelled…read moreto leave a review because we weren't completely satisfied with the service. That changed with our most recent visit. The technician who had been servicing our home since day one was usually in and out in less than 15 minutes. We later learned that she was no longer with the company, and this time we were assigned a different technician, Skyler. The difference was immediately noticeable. Skyler spent nearly twice as much time treating our home, and it quickly became clear why we had continued to see bugs despite being on a regular service plan. In fact, we had canceled our last appointment because we were questioning whether to continue paying for a service we weren't happy with. However, we decided to reschedule and give them one last chance, and we are so glad we did. We were pleasantly surprised when Skyler arrived instead of our usual technician. Skyler's visit helped us realize that the issue was never Standley Pest Control itself. Every interaction we had with the office was timely, professional, and courteous. Ultimately, the real issue was that we hadn't yet experienced the level of service the company is capable of providing. He took his time, was thorough, and made us feel confident that the job was being done properly. His professionalism, attention to detail, and willingness to do the job right showed us the level of service we had been hoping for all along. More importantly, he completely changed our perception of the company. We were seriously questioning whether to continue the service, but after Skyler's visit, we felt reassured that we had made the right decision to stay with this company. If this level of service continues, we'll be recommending this company every chance we get. Thank you, Skyler, for restoring our confidence in Standley Pest Control and reminding us what great customer service looks like.

Came to treat for ants issue, guarantee for 90 days. Been back a few times now but a few no shows…read moreafter scheduling. Wouldn't recommend I am updating my review to say they did a good job when they came but the issue wasn't resolved and the complaint mainly centers on the no show 3 times. My time is just as valuable and I had to reschedule others those 3 times. So, I don't do business with a company that can't be considerate in their scheduling.

Great, family owned company. Super responsive and quality work! Called them and they answered right…read moreaway and got us on the schedule for the very next day. Tech came prepared, inspected the home and then gave us a quote before trying to sell us on anything. Honest and hard working company, you can tell.

I have had many other companies service multiple properties of mine and have never had a more…read moreprofessional company. They walk the walk and not talk the talk. Some days it's raining and they don't show just to waste my hard earned money. Sometimes they have not called and no showed. But I have common sense and look outside and can figure out if they're coming or not. They have always answered the phone whenever I have a question, even silly ones.

We found Bertram after using one of the local major exterminators with disappointing results, we…read moreoften had to have a call them back to retreat our home after their quarterly visits. The problem went away immediately once we switched to Bertram. We have used them for several years now with great results, no need for call backs. Steven is our representative. He is knowledgeable, professional, thorough, and friendly. We strongly recommend Bertram!

My landlord had a contract with 1800pest It did not work the…read moreplace was infested They came 4 times no change I called Bertram he said no problem I will get rid of them and he did! Best local pest people around !

Pest control was so good, got rid of all the bugs. Sayler sent his guys out promptlyread more

This company and staff are great. Excellent service. Always on time and very prompt. Excellent…read morevalue as well for what you were paying.

Tim is thee man! And, Pest Assess is thee business .. for…read morepest control and an education on prevention of the return of nasty bugs! I highly recommend Tim and this business. The man knows his stuff! He's professional, well educated and I learned a lot along the way in choosing this man and his company to solve my pest problems. Bob

Friendly, knowledgeable, did a fantastic, thorough job. Highly recommend. We'll be using Pest…read moreAssess for our ongoing pest control.

Pest Ref Services Inc. is a 5-star professional pest control company. I'm very pleased with the…read moreservices that have been provided to me. The fact that they offer same-day service is a lifesaver and had me sold! If you're looking for pest control look no further they get the job done.

My wife and I moved to Umatilla about a year ago. We quickly discovered that the seller of our…read morehouse either didn't tell us or didn't know about the carpenter ant infestation in the wall of a spare bedroom. We kept seeing the little buggers (pun intended) on the walls and finding small mounds of wood dust on my computer desk. We initially tried a mail order do-it-yourself pest control subscription, which the ants laughed at. Then the colder months hit, and the ants seemed to go dormant. When the 2nd spring rolled around we decided enough was enough, and shopped around for a pest control service. We selected Benjamin's "Pest Ref", and I wish we had just swallowed our pride during year one and went with him initially. Benjamin was wonderful. He inspected our home, put my wife's mind at ease that we DIDN'T have to worry about termites (as ants and termites are mortal enemies), and recommended a plan for getting rid of our ant problem. We found his rates to be extremely reasonable, even beating out the prices of the nation-wide pest control companies. He treated the house and let us know to expect more pest visibility at first (as they were being killed/driven out). He came back out 2 weeks later for a follow-up treatment, and I haven't seen a single ant since then! Benjamin was professional, sociable, and a complete pleasure to work with. He has followed up with us via telephone to ensure that the bugs have stayed away, and they have. We plan to remain with Pest Ref for as long as we own our home, and wholeheartedly recommend him to anyone looking to give freeloading bugs the boot!

There service killed areas in our lawn and they won't repair it. Just kept stalling until it…read morefilled in with weeds

New to the area, and after moving into our new (to us) house, discovered we were sharing it with…read moreroaches. We had already been wondering if we needed to do something about the bugs around the perimeter, but the roaches convinced us. The same day I called B&C Pest Solutions, Chris came to do an assessment. The following day, he arranged treatment inside and the outside perimeter as well as preventive termite protection. After the treatment, Chris set insect trap/monitors and, about 3 weeks later, when I called to report what we had, the next day, Chris was here to re-treat, at no additional charge. In addition, Chris took whatever time we needed to answer questions regarding the different types of pests in the area, and which we needed to be concerned about. - Great service all around.

TW came to my house to remove wasp nest, unlike other pest control companies that were going to…read morecharge me anywhere between $150-275 just to come out to look at the situation TW said they would remove the nest with no sales pitch. TW was extremely reasonable, very professional and provide top of the line quality.