Assured me my car was safe after replacing a front axle when traveling from Pennsylvania to South…read moreCarolina. Not more than an hour down the road did I have to pull over once again because my car was doing the exact same thing it had done before replacing the front axle. Went to a Firestone garage where they pulled the front wheels and discovered that my front brake pads on both sides were stuck up underneath my brake calipers. There were bolts missing from both calipers, and were almost completely detached from the front end. The danger that they put my daughter and myself in is inexcusable. I called them the next day and they reassured me that they would rectify the situation. But after three weeks of calling them and emailing them, with no return calls as promised I have not received any reimbursement from them. I had to make a claim against them through my bank.

I had some engine problems. Part failed and I couldn't remove it. I was given an balll park…read moreprice, and we decided a time. After arriving Austin went straight to the problem. He decided what tool to use and began work. In about 20 min. he had the part off, and replaced the part with a new one. During this time Austin was friendly and explained everything he was doing. I would highly recommend him any car job.

From the owner: Your 24/7 Repair Experts- Get Back on the Road Fast With 24/7 Emergency Roadside & Truck Repair in…read morePrinceton, WV. At Hatcher’s Repair, we’re proud to be a second-generation, family-owned and operated business with over 40 years of experience serving the community. We are a full-service shop and also offer mobile mechanic service for your convenience. Our team provides 24/7 emergency road service—day or night, we’re just a phone call away. From a simple oil change to building motors, there’s no job too big or too small. We take great pride in every repair and treat every customer like family. Our Services Include: Heavy-duty trucks, trailers, tractors, excavators, cars, and pickup trucks Engine diagnostics and repair Brake systems Electrical and lighting Hydraulic systems Suspension and steering Cooling systems Transmission and driveline Preventive maintenance and inspections We do it all, and we always do our best work—no matter the job or the customer. We’d love the opportunity to earn your business and take care of your repair and maintenance needs!

Need a course in customer service, but did a good job at reasonable price. If you get by the…read moreconversation I would use them again.

I broke down on a road trip over the holiday from Ohio to South Carolina, I called 7 tow company's…read moreto take me home and instead of charging me thousands of dollars Dakota answered my call and said I'll fix it in the morning. And sure enough he had us rolling home to South Carolina before lunch time. He went above and beyond knowing what tough situation we were in. Thank you guys we made it home safely thanks to you!

No stars. Took truck here for a delete & tune.. returned it several times picked it up again 4/1…read moreturned around not even mile took it back bc it thru codes. Josh said phantom codes.. it was fine to drive he would investigate.. 4/2 went to start it & wont start or run. Several calls he said he would show up.. never has now refuse to fix or pay for another shop to fix their mistake. Btw delete & tunes are illegal..they do state inspections plus do work for railroad & mines. Seem trustworthy for your family if they cant be honest.. my answer is no!!!

Im not one to ever write reviews but this place definitely deserves one…read moreAt first what i thought would be a pleasant experience by bringing my truck in for minor motor repair simply turned into what I can only explain as a nightmare. I dropped off my truck being told it would be checked out and what parts I would need to get back on the road I was told parts was ordered (which was a lie). I also was told a time frame as to when my truck would be fixed. Weeks and weeks went by and I was constantly given excuse after excuse as to why my truck was not being worked on I can understand if parts needed to be ordered but after almost 2 months I decided to pull my vehicle out of this shop and was also not offered any services and or discounts or any help to fix my issues only a bill for parts thay I have still yet to see would not recommend to absolutely anyone