We had purchased our solar shades from an online company and needed someone with expertise to put…read morethem up in the second story windows. Riverview Window Covering came in and did an amazing job for a reasonable price. Their installer knew exactly what to do and made us feel confident with the entire process. We will be purchasing some more because we love the way these turned out. We will definitely call Riverview for the installation! Highly recommend!

We saw an ad for Riverview Window Coverings on the "Next Door" app and I have had good luck through…read moretheir recommendations so gave them a call to replace our kitchen wood blinds that have been broken for several years and our upstairs bedroom blinds which have had a temporary set of blinds for several years also. They have been very professional and we ordered a total of 3 blinds. Marshall (owner) came back twice for our final choice and measured, Jacqueline (owner) gave us the estimate. Today he installed them. The blinds look awesome and he took the old blinds away to dispose of them and also all the cardboard boxes. They are very accommodating and just getting started on this side of the mountains. I highly recommend them.

Mele Kalikimaka & Hau'oli Makahikihou (Merry Christmas & Happy New Year) Luke!…read more Sorry our review is so late, but we just want to wish you and yours a very Happy Holidays and huge Mahalo (thank you) for our (plantation) shutters! They're beautiful and well built. We appreciated that you not only responded to our initial call and came out so quickly but gave us a great quote. and you gave us temporary paper blinds while waiting for our shutters to arrive. It provided us the privacy needed. We will definitely recommend you in the future to anyone who needs your service!

I have used Luke's Custom Blinds twice to select & install custom blinds. They have a great…read moreselection of blinds to choose from. Luke is professional and very efficient at installing blinds. I recommend Luke for everyone who wants to improve their window dressings.

I was mainly interested in drapes and was advised I'd have to go to the store to pick out the…read morefabrics, which seemed reasonable and also gave me an opportunity to see the blinds and other window treatments they have. The clerk was not very helpful, saying she was basically just a secretary and that the owners do everything. She didn't walk me through any swatches or anything. I was willing to pay a premium to get the window treatments that I wanted, but they were so unhelpful from the start. No sale from me.

Im trying to be as polite as possible while writing this review. Its very difficult to do when…read morebeing upset. We used budget blinds at our previous home. We had no issue. Customer service was great. Blinds turned out well. A little pricey. But I understand a company has to make money and you pay for what you get. We are at a new house now. We called and had budget blinds come by to measure and give us our quote on four windows. Two windows were black out shades. They use a laser to measure three points of the window. They use the narrowest point. The other two windows were odd ball shapes. The quite was 626.40 for two black out shades and two small odd sized windows. The owner was the one who measured and gave us our quote. We paid the next day and then we were told we were scheduled out 4 weeks because of the virus. Two days prior to the install i get a call from budget blinds saying that only half our order showed up do to the warehouse shutting down do to the virus. Here we are today. Installer was late. I received a call 6 minutes after he was supposed to arrive to let me know he was "going to be late." (Which he already was) okay, things happen... But if im going to be late. I call before. Not after Installer begins to install the black out blinds and neither one of them fits. He tried each one on both windows several times. He looked at the paperwork. He tried to make them fit again. No such luck. The installer ended up using spacers on one window. (Hopefully it will hold the stress of going up and down) and cut the other black out blind to fit because it was too wide. (Im just glad they are behind the other "house" blinds) First let me say that the installer seemed knowledgeable and polite and cleaned up after himself. (One critique I'd had is this; if your going to be walking in and out of someone's home. Wear something over your shoes) I hate people who wear shoes in my house. This is where I live. So ill have to mop all the hard wood that you just brought dirt and other peoples germs into because you have had other jobs at others homes as well. Second. Either they measured the windows wrong. Or the warehouse they order from can't read measurements. And if that's the case, then why am I paying $269.00 per black out blind for incorrectly made products that the installer has to MAKE fit. If I wanted to make things fit. I would have paid less for a one size fits all. Not 269 for custom blinds. If it were me installing I would apologize to the customer and say "im sorry for the inconvenience, but these do not fit. And because you didn't pay to have me cut these up and make them fit, let me get the correct ones for you on the way" Anyways. Overall. 4 weeks. (Understandable) Half of what we ordered. (Understandable) Late installer, because my time doesn't matter. Product didn't fit. And the most important factor! It is much darker in the master room. But you should maybe change the name to ehhh kinda dark with LOTS of lights around the edges. Don't waste your money on black out blinds from budget blinds. Not worth it. My bother has black out blinds from home depot that are identical and block the same amount of light for less than half the price! Also let me say that if it wasn't for the installer going the extra mile. I would have given budget blinds one star. For the price. I expected more. I've gotten much better service in the past. Your installer gained you one extra star. Wish you guys the best of luck in the future. I can't say that I will be back as a customer and unfortunately most businesses are okay with losing customers this day in age. I mean Im just one customer who has paid you guys 3600 and change over the past two homes. Its not a lot. But that's 3600 I worked hard for.

We recently had a bathroom remodeled by B and R. We couldn't be more pleased with the results of…read moretheir work!! Not only is their work ethic impressive, their quality of work, attention to detail, efficiency, and affordability totally surpassed my expectations. I definitely reccomend giving these guys a call if you need any work done. Their level of commitment to customer satisfaction, truely sets them apart from others!!

From the owner: We take pride in our work and care that our customers are satisfied to the fullest. Request a quote.read more

We had new blinds installed in our new home and very soon after we started having problems with the…read moreblinds so called the Co. we bought them from. They were not in any way understanding or caring. That is when we contacted The Blind Guy there in the Tri-Cities for some advice on what to do as we had heard the owner was very nice and his customers had been very satisfied with his work. Seth, the owner advised me to the Co. rep for that particular brand. Seth, followed up with our situation until it was finally resolved. I would highly recommend The Blind Guy from the Tri-Cities and will use that Co. should I ever need window coverings in the future. JLB in Walla Walla, Wa

Seth and his helper did great work acquiring and installing several blinds in our Richland home…read more Top notch craftsmanship and quality materials. We are very pleased with every aspect of their business.

I have worked with Bonnie on three different occasions doing window coverings for The Marcus…read moreWhitman Hotel in Walla Walla, WA. Bonnie brings a high level of professionalism and outstanding knowledge of products. She has a great eye for what will work well and it is always a pleasure to work with her on projects. Bonnie is definitely an expert in her field and you won't be disappointed with your results. We highly recommend her.

From the owner: blinds, motorized interior, and exterior solar shades, shutters, draperies, valances, cornices,…read morefunctional decorative hardware and accessories

Everything went well and was super easy. Our new carpets are lovely and so soft. Thanks Donavon!read more

The reputation of its employees. When hearing about the company's behavior in recent years, and how…read morethey are handling certain situations, our families outlook is changed. They definitely DO NOT value FAMILY! I was so shocked by what they had done to one lady's family and her whole life. I am still very disappointed that they placed their own business on the line, involving themselves with personal issues they should be NO part of! Crazy how they have protected themselves and a certain employees on a pedestal. (makes others wonder what's really happening there) This isn't a fake review. It's real. Just like the family and children that are being bullied. Never in my life known any other company (small business at that), to go out of their way to make behaviors, and give no consequence whatsoever for the people who need them. I'm going to have to agree on the reviews when it comes to NOT being family oriented. I still don't understand why n what changed other than trying to cover up and hide the truth? Make that make sense?

I spoke to an individual who said he would give me a quote and email first thing in the morning. I…read moretold him that I am also getting other quotes from people in the area. He replied with "others dont make their appointments or say what they're going to do" Well, wouldnt you know it. He never sent the email the next morning (today) nor at all today infact. Now, I dont speak on behalf of the company I'm employed with. But, if I did I would make sure to be a man of my word as it reflects poor on the company if you don't follow through. What makes this worse is the individual I spoke with basically bad mouthed the competition. And yet the competition held to their word and emailed me a quote the very next morning. I want a company that works for me to treat me as important as they would for a high paying job. All I needed was insulation above my garage. I understand this isn't the most important ($ wise) for a company who usually does entire homes. But I want to feel that I'm every bit as important.

I am a builder and we used Intermountain West for insulation on many homes. We found out on…read moreseveral homes that we had been billed, and they provided the affidavit required for the energy code, for work that was done that it turns out wasn't done! On several homes we were told they had blown the insulation into the attic (all new homes, attic insulation blown in after drywall hung), were billed for the work and paid, and they filled out the affidavit saying work had been completed. On several homes it turns out they hadn't done the work! We recently discovered this happened with the oversize garage on a home the new buyers had moved into. The owners of Intermountain West promised they would get in contact with the owners and make arrangements to get the work already done, work that was supposed to have been done months ago, and was already paid for! Now, over a week later, nobody has contacted the home owners and we are turning this over to our attorney. Stay far away from this company. From my experience they can't be trusted.