really poor quality craftsmanship. ordered 3 roman shade blinds all 3 were defective/ damaged in a…read moredifferent way. they tried to say they were damaged during shipping but the packaging was pristine. just poor quality craftmansip. See pictures below

Last week I brought in blinds from our house that we purchased well over 20 years ago. They were no…read morelonger retracting properly. I assumed that I'd just use them to order the proper size replacement. The employee I spoke with asked if I'd like to have them repaired instead of replaced. I was shocked to know that was an option and pleased to save quite a bit of money. They promised the repairs, for a very reasonable cost, in 2 weeks, but actually had them back in 1 week. It was such a good experience that I had to share it.

Had a terrible time. Plainly inflated estimate, and then could not even supply the exact product I…read moreasked for. And then refused to give me the measurements of my windows so I could search around to see if I could find what I was looking for, so I now have to climb a 20 foot ladder to take the measurements myself. Marcus the owner had a totally unprofessional attitude.

Really great shades installed today, look wonderful and very thankful !read more

I was looking to reupholster my great grandmother's old wing back chair and a foot stool I got from…read moremy mother. The chair was last reupholstered over 40 years ago so it was way over due for a face lift. BreAnna Bologna was very pleasant to work with and very helpful, I now know how to tell which fabrics are more durable than others. :) I described my vision for the chair and after looking at enough fabric samples to reupholster the Empire State Building and getting suggestions from BreAnna, I made my choices. I am blown away by how the chair came out, I love it! The customer service was great, BreAnna was very responsive to my questions and honest with her opinions and the finished product was better than I hoped for. Thank you!!!

From the owner: Classic Interiors is a small team of professionals, dedicated to helping you transform your home or…read moreoffice into the space of your dreams. We started out as a one-woman reupholstery company, founded by Catherine McCauliffe in 1981. Driven by her love of sewing and desire to create beautiful things, Catherine began C&M Upholstery, so she would have an outlet for her creative energy. She liked nothing more than transforming old, worn-out furniture into pieces that looked like new. Her attention to detail and commitment to superior workmanship was evident in every project she completed. What began as a hobby became a family-owned and operated business. Catherine passed down her creativity and talent for finding the beauty in everything to her children. Her son, Kevin, joined the company in 1985. And her daughter, Lynn, followed in 1987. Together, they grew the business from a one-woman shop to a complete home furnishing company. Today, we have expanded our offerings to include custom blinds, shades, sheer shadings and shutters from Hunter Douglas. In our showroom we feature more than 9,000 fabrics for window treatments, bedding and upholstery.

Dave and his team did an outstanding job. We called for an estimate. He came a few days later and…read morewas thousands below another estimates we received. He scheduled the work to be done quickly and both gentlemen showed up on schedule and were very polite, thorough, and did a great job. We will be using Towne again in the near future for additional work. Highly recommend them.

Thanks to the team at Towne Decorators. Professional and responsive when there was a delivery…read morehiccup. The team as usual went above and beyond to correct the situation and ensure my floors were installed for the holidays. Highly recommend Towne for all of your flooring needs.

I just moved into a new house and, of course, immediately got a Budget Blinds discount postcard…read more(this happened ten years ago after I'd bought a house in another state.) Wanting indoor window shutters, and impressed by the quality of my previous experience I gave the local franchise a call. The response was immediate and the owner came over the following day. Phil was extremely helpful, professional, and direct. After listening to what I wanted, he walked me through many different options explaining their relative advantages and limitations and their value relative to cost. After I'd settled on a choice he measured each window individually, and then wanting to be certain that he'd gotten it right, went to remeasure them. He'd explained to me that the shutters are manufactured in China and that I should expect a two month wait, though some times they arrived earlier. It took two full months for them to arrive. Phil and an assistant arrived early in the morning and while indicating it would possibly take a few hourse (six windows) they were done in one. Fast, efficient, warm and polite, and tidy. The shutters were a significant investment. I'd rank this a five based on Phil and his service; I only gave it a four due to how incredibly long it takes for the order to arrive. This franchise, however, is extremely professional and thorough.

We had used them in the past and all went well. Pleasant people, reasonable price, and installed…read more We needed a replacement vertical blind and again the salesperson was very pleasant and accommodating. We thought the price was reasonable and paid up front. The install was done and it did not cover the entire width of the window opening. The salesperson came back and agreed. A replacement was ordered. The issue was with scheduling installation. Once scheduled they reconfirm an excessive number of times. It's intrusive. The installer was supposed to be here yesterday afternoon at 3. Never showed. Got a phone call with an apology/excuse and scheduled for noon today. The installer left a voicemail at 10:50 saying he was early and if he did not hear back from me he would be here in 15 minutes. We were NOT available early. What if I had not seen the voicemail? They need to show up when promised and not "tell" people they are coming early on voicemail. Totally inconsistent either way how organized they appear to be with scheduling and confirming. Very inconsiderate.

Michelle was wonderful! She carries plenty of lines and pays attention to detail. Installation…read morewas fast and neat. Her crew was very professional. I highly recommend this company.

From the owner: Gotcha Covered of Saratoga provides custom window treatments - blinds, shades, shutters and…read moredraperies - at competitive pricing and designed to meet your specific needs. With many major manufacturers as partners, GC of Saratoga can help make your design vision become a reality !

Sewer line in my house backed up and Pete was there within hours. Very clean and professional…read more Assessed the situation and remedied the problem. Highly recommend.

After having two other plumbers stop by and give up I searched next door for the highest rated…read moreplumber and Pete was at the top by a huge margin. I called him on a Saturday and left a voicemail not expecting a call back until Monday, but I was pleasantly surprised that he called me back just a few hours later and apologized that he didn't call back sooner. We were able to schedule an appointment for the next day, we texted some photos and the clear description of what the issue was, and he came with all the parts to fix the issue in a single visit. While he was not cheap, it would have saved money if we called him first instead of calling and paying the two other plumbers for their attempts. He's our first call going forward for any plumbing issues

David and his family rescued me from a door disaster. After I bought the wrong doors that he…read moretried to install, he came back with a great solution and recommended his choice of doors and waved the installation fee of the bad door. When everything came in, he installed two doors plus replaced an overhead door with a solid, double door to the cellar. He was on time, finished ahead of schedule and his products are excellent. My neighbor liked him so much he had his front door replaced and it was stunning too. I highly recommend J & D Windows and Doors.

I cannot give enough stars to David and his crew for the work they did, the respect they showed or…read morethe cleanup that made it seem like no one was there at all. My father had received a quote for replacing a bay window from another company in town that he had hired before. That other company looked to take advantage of that and quoted my father a price of $10,000 to replace it. I got involved and looked for other options and was truly fortunate to find J&D Windows and Doors. First off, the price was a FRACTION of what the first company quoted, but more than that David really took in a genuine interest in discussing all the options with my father so that my father was comfortable knowing he was getting exactly what he wanted. The other company took a more cookie cutter approach and was more interested in seeing dollar signs than customer satisfaction.. Due to Covid, supply was interrupted so the new window couldn't be installed when initially scheduled. That had nothing to do with J&D but David still gave my father a discount due to the inconvenience. Completely unnecessary but most appreciated and just a classy move on his part. All told, the work to take out the old bay and put in the new took little more than a morning with a little finishing to be done the next day. The result was amazing and my father was completely overjoyed with the result and I echo how well it turned out. I and my father, recommend J&D thoroughly, absolutely and whole heartedly.