I want to start this review by stating that I am not someone who posts reviews often. In fact, I am…read moreextremely critical of services and, whereas I am a perfectionist with a strong work ethic, it takes A LOT to impress me. Joy and her team did it. I cannot say enough about how impressed by and pleased with Joy I am. Prior to meeting her, I met with several other companies, including the big box stores. From the minute I met Joy, I knew that I would be purchasing from her. She is one of those kind and pleasant people that exudes trustworthiness and competence. She was easy to communicate with, patient, and knowledgeable. She came to my house twice, to review selections, and spent way more time than she needed to, to make me feel comfortable with my purchase. Lately, I've noticed that customer service has gone down in quality, in many arenas. My experience with this company was refreshing and a reminder of what service used to me, and what exceptional service should be. I strongly recommend Joy and her team.

Joy and her team are great! We recently used them for our new Hunter Douglas window shades for our…read morebedrooms. Everything came out great!! I plan on working with Joy again for future projects. Thanks so much for your advice, expertise and overall professionalism. I highly recommend The Shade Shop!

The entire team at Homestead Window Treatments are fantastic. We bought our insulated shades 13…read moreyears ago and this year they started to "delaminate@. Barry came to the rescue. He contacted Hunter Douglas, the manufacturer and had them honor the Lifetime Warranty. The replacement shade were just installed and look great. Without reservation I recommend the people Homestead Window Treatments. They're the best!

I decided to replace my 20 year old blinds with plantation shutters. Homestead was actually my 3rd…read moreestimate/consultation and I'm so happy I did extensive research and found them on a google search. Homestead blew the other two out of the water with their knowledge, professionalism, pricing and thoroughness. This place is truly a well oiled machine from start to finish! Mark, the owner, came to my home and did all the measuring. He explained, in detail, every step of the process and answered all of our questions. The shutters were installed today and I couldn't be happier; in fact they exceeded my expectations!! I'm a crazy person when it comes to researching my projects; so do yourself a favor, look no further than Homestead. I promise you, you will not be disappointed; you may actually be ecstatic (like me)!

The only place to go for all your painting needs. A young gentleman helped me choose the perfect…read morepaint and accessories for my project which saved me hundreds. So thankful.

Aboff's store policy refuses to follow the science and the recommendations of the CDC for the fully…read morevaccinated. Despite having been fully vaccinated for over a month, with proof in my wallet, they would not allow me in their store without a mask. It is therefore my policy that I will not spend my money here, or any other establishment that refuses to use common sense, and follow the science and recommendations of the CDC and New York State.

Professional I have used them 23 years ago and my window treatment still looked brand new it was…read morechanged because of color, great company and products

We found our perfect blinds in the showroom on sale. The salesman came to our home to measure…read more The blinds are all terrific! The service was great from showroom to installation. We will definitely use Instant Verticals again.

I rarely give reviews because most businesses aren't excellent and so I don't bother. Now I will…read morebother to write about my excellent first experience with this company, which quickly identified a black out roller issue via video that two other window people could not ; in fact, these two competitors' solution would have cost a lot more and would have taken weeks to implement. Indeed, there was a quick and easy fix, and this company made it happen within 48 hours. My tenant was thrilled that her visiting mother would be able to enjoy the view from the window. I will definitely call this company again for my next window issues.

This is the second time I've engaged Innovation Shades - their work is always great and…read moreinstallation is a quick process.

They know your address and they know how to use it. After they refused to respond to my requests to…read morerepair the holes they created on the seams between the doorframe and door THEY installed and sending me a door that was not the color they promised, I showed up at their showroom. When they asked why I was there I told them why. The salesperson was upset because his current victims/customers were there and overheard. He showed up at my house to do his best to embarrass me. From my driveway, he started to yell at me that I cost him business. This time I have a ring doorbell to catch his unprofessional possibly steroid induced behavior. He cost himself business by being a liar. The owner came by my house after this fiasco and offered me paint so I could paint my door the BLACK color that I initially ordered. He had the gall to say that the espresso/black color went better with my house anyway. My house was under renovation so he proved my point-I'm not trying to match the current color. I'm matching what it will be. Lastly, the fancy keypad doorknob they sold me was not installed correctly because the door would not close!!! They came back to fix it to loosen the screws to accommodate the misalignment. I wasted over $10000 on this poor excuse of a business. RUN. It is not worth it to do business with this company. They also need promised satisfaction guaranteed but they don't mean the customer-they are only concerned with themselves. THEY ARE A SCAM.

Yelp Using Royal…read morewindows and doors has been a disappointing experience. We really believed we would have an excellent experience and the best customer service since we were paying top prices for customized doors. After we paid $25,000, we call with some problems with the two French doors. The screens on both doors did not work properly, the weather stripping ribbed off and one of the handles on the doors was stripped. Right after installation we recognize the poor customer service. We called, we emailed, we basically pleaded for them to help us with our concerns, however, the typical response from Salon was "let me look into it and call you back". And then he never would called back. Two years of poor customer service, it has been frustrating.

I went to blinds.com and the shade store to compare, and Albert was the obvious choice out of the…read morethe three. He and Elan were SO fast, so communicative, and incredibly clear. The product is really beautiful, and I feel like we got a great value. The service was great, and I'd recommend them to anyone. Lovely people, beautiful job! My apartment looks 10x more expensive because I trusted them! 10 stars!

A motorized shade had a broken cord. Elon came the same day I sent my request, diagnosed the…read moreproblem and returned the next day with the repaired shade. He adjusted all the shades (5) on the window. He was pleasant, knowledgeable, and respectful of our furniture and accessories. The pricing was in line with other vendors. I recommend Empire Custom Windows highly.