Booked an appointment 3 days before. Completely and utterly…read moreunorganized. Didn't ask medical history. Asked specifically for hot stone massage when I booked 3 days before. They tried to substitute a hot herbal ball, as they had no prepared. The "therapist" then brought in another person and started to chat... They kept apologizing saying sorry manager is not here. Id give it a "0" if it was an option.

The therapist here really do massage for and very relaxing from head to toe full body massage …read more Therapist are friendly and helpful

the Hidden Gem of Port credit! This is hands-down the best place to get a massage in Port credit…read more The price is right and they always seem to be able to accommodate with last-minute appointments which I love. The owner Nancy is so nice. It's a must try!

Degrading job charging HE massages at high prices. These girls rub ten clients a day .read more

Very bad they steal the money no massage just they play with the customer to steal the money I paid…read more270 for nothing. They told me happy end but not

There's certainly no shortage of massage places in Port Credit and having been to a few of them…read more(hey, I've got a crackly neck, okay?) I can definitely recommend "By the Lake" as one of the best. My wife and I both go regularly (thank you, company benefits) and we both see different people for different things (she sees Erin for CranioSacral Therapy and I see Alexandra for just a general relaxation massage). My wife says that it definitely helps her with her migraines and I know that I feel very relaxed, loopy and altogether better for at least a couple of days afterwards. So there must be something right going on! Alex always takes time to thoroughly inquire as to my current back and neck woes, tailoring my treatment to whatever ails me at that instant (sore legs from CN Tower climb last visit for instance). She's thorough, professional and very friendly but doesn't chatter all throughout the treatment. I'm happy to chitchat a little, but isn't being relaxed and turning your brain off part of the massage? She's also always offering up great suggestions for aromatherapy and other specific little touches as required...I'd go into more detail but I'm usually quite out of it by the time I'm done, so I don't remember too much. Parking is sort of a hassle (not their fault of course) but manageable. But the place is clean and quiet (despite being in the middle of a busy part of Port Credit) and the prices are very reasonable. Again, it's easy to say that when you've got coverage but I've shopped around. So I'd definitely recommend. There are a lot of places in the area and whether you're spending the company dime or not, you want to feel good, don't you?

Be very very careful here. My boyfriend used a credit card to pay for a treatment with Alex this…read moreweek and they charged him double! When we went back today to ask why he was charged double and get it fixed,the woman working at the front didn't seem even a little bit surprised that a customer was double charged. It seemed like this was just a routine thing. Possibly this is something they do hoping that most customers won't notice and come back.

The environment is laid back. Very clean. Alexandra spent some time with me when I arrived to find…read moreout my preferences and area of focus. It was the best massage I've had. My should has been sore for three years and it REALLY helped.

As someone with fibromyalgia - I am so impressed with Anne's ability to sense exactly the amount of…read morepressure I need. in particular love that they don't nickel and dime you to death with individual serve charges - they charge based on the amount of time. refreshing. love their location, love their attitude, love this business!

This business is being run under different names, mainly because of the shady business they are…read moredoing. I cannot remember the name they are operating under but I was there last week 10/20. What a ghetto!! The table did not even have a proper cloth on it, they had no sheet or blanket to cover, instead they use a fine disposable fabric, and the room was terrible. I will not go back there, they are charging almost the same or probably $10.00 less than a professional place/person with proper atmosphere and service. Do not go there, you will be very disappointed!!

I would definitely AVOID this place. So sketchy and very unprofessional. I waited over 20mins and…read morethere was no one at the front desk. It was raining that day and apparently the front desk person was sick. No one there until finally the massage therapist helped me. The room was cold with little blue towels on top of the massage table that didn't cover the whole area. The massage therapist did not make me feel comfortable nor did she do a good job. Will NEVER come back here again and I highly recommend you not get the Groupon no matter how enticing the deal is.