I visited the spa this evening for a pedicure. $130 later, it's the worst pedicure I've ever had. A…read moretwo year old could paint them begged. I'm incredibly disappointed.

The spa is excellent. Clean and spacious. I tried for the…read moresignature relaxation massage. Their specialized tool they use for the signature massage is incredibly effective in soothing and calming the nervous system. I arrived feeling overwhelmed with stress from work, and the massage really helped relieve that tension. I ended up extending my massage by another half hour, it was amazing. Unfortunately, I forgot to ask for my therapist's name, but she was fantastic in her technique.

This bathhouse is modeled after a Russian Banya and contains a dry sauna, wet sauna, steam room,…read morecold plunge & bucket, resting/common area, and a dining room. With the entrance fee, you are given a towel, bathrobe, and a bracelet for a locker. You can also opt for different add-ons for your experience such as an exfoliator/scrub or a sauna hat. They do not offer slippers so bring your own if you prefer them. I found the saunas hot enough as I have a low heat tolerance. The cold bucket plunge was also refreshing after the sauna. The cold plunge is a well that states a one person limit, though many people went in with 2-3 people at a time. The entire atmosphere reminds you of a cottage getaway. Afterward, we went to the dining area where they offer complimentary tea at the cutest tea station. They also make homemade kombucha and offer pickle vodka shots. We ordered the borsht, cabbage rolls, dumplings, herring, and the sourdough pancakes. Right off the bat, everything was delicious. The borsht was probably one of the best I've ever tasted, especially with the sour cream and the tanginess of the broth. The cabbage rolls were juicy and seasoned well, the sourdough pancakes tasted like fried dough and had a rich buttery flavour as opposed to the sweet, cakiness you would expect from a pancake. But the most surprising was the herring, which came with pickled cabbage on top and was incredibly tasty. Definitely give this a try if you visit. The drinks were also made strong, despite the low price ($11-15 for a cocktail). We all agreed that we should return just for the food alone!

I had an absolute blast at women's night which is every Tuesday at Southwestern Bathhouse!…read moreAdmittedly because it was my first time I was confused as hell and the front desk didn't really walk me through any of the rooms or what their functions were or what to do first etc, but all the info was on the website and there were only three rooms and one cold plunge so it ended up being kind of self explanatory. Scrubs are five dollars for purchase which actually is kinda crazy considering the size but I came for the full experience so you bet I bought one for the steam room. The sauna and steam rooms were INSANELY hot and the cold plunge was INSANELY cold. It was FANTASTIC lol! It was so foggy in the steam room I literally could barely see anyone else and my nostrils were burning from the heat. The water in the pool was nice and cold though and really helped keep cool in there. The larger sauna was super relaxing temperature wise and more for chilling out. If the cold plunge was too extreme there was also a chain and bucket that release cold water that was not nearly as freezing. There was a lovely cozy rest area with dim lights and a tv and in the nook of the dining area a plethora of stunning herbal, aromatic and fruity teas. As for the food itself, AWESOME. There were plenty of options for me as someone who only eats halal meat and has to otherwise be vegetarian or pescatarian in the event meat is not halal. I had potato pelmeni and the bowl was LOADED. I was in absolute BLISS. The mushroom julienne was a pool of cheese, cream and mushrooms, what was there not to like there??? The bread was the only meh part of it all. The sour cream cake was lovely and fluffy. Very homemade vibes. I loved the experience and would absolutely come back again!

A Truly Wonderful Experience Every Time!!…read more I've been coming here for years, and I can't say enough good things about both the location and my massage therapist, Jennifer . The atmosphere is always calm, clean, and welcoming--perfect for truly relaxing and unwinding. My massage therapist is absolutely incredible--professional, skilled, and genuinely caring. She always know exactly what my body needs, whether I'm dealing with tension, stress, or just need a moment to reset. Every session feels personalized and restorative. It's rare to find a place that consistently delivers such high-quality care and attention. I'm so grateful to have found this gem and will continue coming back for years to come!

I really hate leaving negative reviews but here is the truth.....I was there yesterday for a…read moreprenatal massage. I told the masseuse I want full body but to focus on my neck, lower back and hips. She spent the whole time talking about her Egyptian boyfriend that she's been with for a month, which distracted her from what she was doing. Next thing you know my hour was up and she only got to my back and lower legs? She never touched my hips, neck, thighs, lower back, arms etc. This was the worst massage I ever had and I could've got my little cousins to do a better job. Each time I asked her to apply pressure she told me it's too difficult for her because I'm on my side. I'm obviously on my side because I'm pregnant and it's a prenatal massage. I'm not someone that's hard to please at all but I did inform the front desk it's a disappointment that I have to pay for that type of service. The front desk didn't bother to ask me any questions or seem to care, they just said to have a nice day. I was looking forward to that massage all week because of these pregnancy pains...I still left there in pain and $120 less in my pocket lol not a good experience at all and I won't be returning. ...not to mention, their new rooms are as bright as they're shown in the pictures here. If you're like me and prefer the room to be dim and relaxing you won't enjoy that part.

Was getting facials here. Feels like once I became a regular customer, the quality of service went…read moredown. In the beginning they were spending time on extractions and with the LED light. Last couple times I noticed they left it out. So stopped going here.

Go see alondra!!! I had the hydra facial and the results were amazing. My pores were cleaned out…read moreand I was very comfortable throughout the process. Alondra was friendly, professional, and knew what she was doing. Highly recommend glow beauty bar and alondra.

DO NOT GO TO THIS SPA. They are RUDE, INSULTING and THIEVES. When I booked I gave away my wayspa…read morenumber for confirmation. Later on I tried to cancel (way in advance of their 24 hour period notice). The lady would not cancel, she was really rude, put me on phone and when came back asked me to call next day to cancel. Next day the guy told me over the phone that the lady was the manager. Called again in the evening and lady mocked me said she already charged the number and I could do nothing about it. They charged my wayspa without me using the services. I called wayspa, filed a complain and cancelled the card and got a new number. These people are horrible, don't know how to talk to customers. Lady seems very uneducated and talks in a street language - calling names, threatening people and hanging up on customers. They have been having bad reviews now so they took off the review section in www.wayspa.com. They use to have a review section with over 30 reviews by people. It's funny that how all the other spas have customer reviews listed under their name but Bellagio has none. Save yourself and do not go to this place. P.S: One week after my spa date - the lady calls me again and leaves a rude message on my phone

Estheticians were great. They were students that were new to the industry and did a really great…read morejob. The Owner was extremely rude. Apparently she had somewhere to be cause halfway through my manicure she cuts in and takes over when the esthetician working on me was doing a great job. Then she blows through my pedicure polish and kicks me and my friend out only to go home with Kleenex spacers still between our toes and our nails still wet. I feel bad that I would never go back to give the students more experience but I cannot justify supporting that owner. I had to repaint my toes when I got home cause driving standard and wet toe nails just doesn't work. Go figure!!!

I booked a last minute facial here last week. It was my first one at H&S which I was told was at an…read moreintroductory rate. Luckily I got the last appointment but I recommend that you book ahead to get the time you want because they book up fast! I arrived for my appointment early to fill out a form and questionnaire and was offered a beverage while I did. When I was done I was greeted by Dee who was the esthetician. Dee was lovely and knowledgeable. She started with a skin consult and talked to me about my skin care routine. Then she made a recommendation to add a collagen mask which was an additional $40. I agreed to it as it was my birthday and I wanted to treat myself, however be prepared to be upsold on the intro pricing. She used Dermalogica products which seemed nice. A warming scrub and a few different masks. She also offered eyebrow threading which I was due for but in hindsight wasn't a good idea. It was painful and my eyebrows were done too thin for my liking. At the end she left the room to allow me to get together. I has eye makeup all over my eyes that luckily I wiped with a tissue before leaving the room or I wouldn't have realized. I wasn't offered the washroom or a mirror. Once I arrived back at the front, Dee showed me a couple of products she recommended for my skin. She didn't pressure me but said they would save them on file for future reference. I later looked them up and the ingredients lists weren't impressive. Both products contained dimethicone which is terrible for your skin but creates the look of smooth texture. I would expect that from cheaper products but not from products that were approximately $100 each. I was better skin, not better looking skin. All in all I would say it was ok. Dee was my favourite part of the facial but Hand and Stone is a money making business above all else.

So I had about 4 massages at this location but today was the first time Veronica took care of…read moreme.....OMG she was amazing she explained things to me and she was very detailed. I felt really good after my session but found out she will be moving to Port Credit It's not too far from me so I will definitely be going there she's so worth it. Please go and see Veronica she's THE BEST! Also very clean, calming and friendly staff!

Went there for a Swedish massage. They were okay not the best I've had for a message but they…read moredefinitely weren't bad. Staff is extremely friendly. I would recommend this spa as a neighborhood spa. Definitely not as good as what you would find downtown but not bad. I would go back for a relaxation massage for sure.

If you're part of the LGBTQ community, don't bother booking a couples massage or even booking in…read moregeneral. When I tried to book a couples massage, they told me they had two RMTS to do our massages. When they called to confirm the day of our massages, they told us they didn't even have two RMTS on their payroll and said they were booked up. Every other time I have booked a couples massage and shown up with my partner whom is female, they have split us up with the excuses such as "the room has been double booked" or "is no longer available". Mediocre services and facility. Boo.

Yes, I went all the way to Canada to have my hair cut. There's a reason!…read more So, Lee has been going here for years, decades even. I have been looking for someone to cut my hair ever since I moved away from Virginia, with little success. I had a pretty unsatisfying experience at one place in Buffalo that I tried, so I figured that since he was having his hair cut, I'd get mine done as well. I had him make an appointment with Mary, and on my next trip up to Toronto, I came in. I've been here a couple of times before when waiting on him. It's a small, cozy spot on Bloor, close to the subway and at the times we've been here, plenty of parking. The waiting area is a little bit cramped, with only one couch, and if there are a lot of customers it can be a little uncomfortable. This is a unisex, all ages salon, so you see men, women, and children here. They have Wifi, so if you're waiting for someone, it is a nice way to pass the time. The shampooing tech did a good job, with a nice head massage during the conditioner. Then, I sat with Mary, and she asked a few questions about what I wanted. I explained the kind of style that I prefer, making an emphasis that I wanted to make sure I could still put my hair in a ponytail. I showed her a few pictures of how my hair was done in the past, and she went to work. Mary is very pleasant, with a breezy, conversational attitude. She didn't overly pry into my life, and was good at just small talk. I was overall satisfied with my hair, and I'd definitely go back.

Never ever try to get your hair done here.When I scheduled my appointment I asked specifically if i…read morecan use my gift card at this location.They confirmed to me and they wrote down my gift card details letting me know that in case im not showing I will be charged 130$.The appointment was confirmed for hair colour.At the time of payment they told me(lady ,,the manager")my gift card can't be accepted for hair colour and can be used only for spa(manecure,pedicure etc)I told them i didn't come for spa and my appointment was confirmed based on my gift card details for hair colour only Looks like a family business,and in the end they have my gift card details plus the whole family came along and force me to pay with a credit card.210.75$

Convenient location, clean and modern. I love the look of my brows but my skin is torn and it…read moreburns. It was my first time getting waxed. She was quick but didn't ask anything about my skin. I also didn't get aftercare instructions. I got them waxed at 10am and this pic was taken at 8pm. My skin is sore and red. Some say it is normal and others tell me that the wax was too hot that's why my skin was ripped. Looked nice though before the pain and redness kicked in. Hope it doesn't get infected!!

Update: Got my Lip Brush touched up and same amount of care and detail went in. This session was…read moremore about fine tuning the colour I wanted and guess what- she NAILED IT! She had envisioned what would work best with my skin tone and personality, based on my desired effortless roll-out-of-bed-out-the-door look. I couldn't be more pleased! It is still healing very nicely and will be more natural looking in the next few weeks. But I love it so much more already. Just had to share!