They do not respect the community they serve. I have translating headphones I bought from Best Buy. Trust me when I say getting my eyebrows done by Lilly is not worth the insults they hurl about us( the entire staff) The attitude, mannerism and overall treatment of their customers is terrible. I understand some people come in there acting a fool but that doesn't mean you treat every customer hostile. I've been with this shop since he worked at his sisters nail shop Classic nails( 8640 S Lafayette Ave Chicago). Initially when he opened it seem like a nice place away from the younger crowd. But now I feel like my customer loyalty isn't valued because I'm being rushed, insulted, and overall impatient with ALL their customers now. I had to tell the church group that this place isn't worth it. Since many older ladies I bring here for beauty maintennce. If you aren't going to treat your customers nicely with a smile and without insult we will not be back. read more

i called and spoke with someone they told me come in , I was asked do I have cash or card I told them card .. I was told my card needed to be charged $45 just to see if there was money on my card.. I was told to get out and go somewhere else because I refused to be charged $45 before getting any service . Very disappointing I was spoken to very aggressive . I do not recommend anyone come here. Please work on customer service skills . read more

Bliss Nails - This was the man that spoke to me very aggressively asking me to charge my card $45 - Nail Salons Near Me - Chicago, Illinois

This isn't my typical nail shop I go to for any service. I stopped here on pure rush and convenience; I feel like those experiences always come with a lesson. Service was fine. Quick. I requested toes and eyebrows. I was sat down. Everyone was working so the host was in the middle of doing someone's nails. A lady came from the back and serviced me, regular pedicure. Now it's time to pay. For toes and eyebrows it was $60 and I tipped the toes lady $10. So my total was $70. She told me to tap to pay, so in 2024 I tapped with my Apple Cash. The lady didn't speak English so I stood confused on why she was just standing there looking at me and she pointed and the screen said "error". So the man, who's doing nails says, "oh it has to be debit or cash" so I tell him I don't have those options and I mistakenly say I could Zelle instead of Apple Cash and sends him the $70 through Apple Cash.... I wait to see if he receives it and he in turn gets upset "you said Zelle, I don't know how to work this. I'm not setting this up". Confused I say "you have it, so you'd have to send it back to me"... he proceeds to engage other customers and say something rude to the lady that serviced me and continues to do nails.... I'm totally confused cause, he doesn't want my Apple Pay and he is pissed. He talking shit about me to other customers. So this kind soul behind me says "send it to me and I'll pay"... she takes his phone and tells him to send me my money back. Now, remember he said he didn't have Apple Pay set up and didn't know what it was, but there was evidence that he'd in fact received and sent money in his transactions and I was sent my money back . With all that said, it was paid. I chose not to get my eyebrows done cause I didn't like how that was handled. Please only go here with Cash! Cause they don't take all forms of cards and the sign they have is a sheet of paper on one wall. Also, if you're only going in for wax, it's cash only. OR, they can get with the times and accept all forms of payment read more

Very inconvenient. Besides horrible parking, they only accept cash. Workers are talented, but they pile everyone in like cattle.

Service isn't terrible but it's definitely not clean. You can see dust on equipment from the previous day even when they first open in the morning. The owners are semi new as Vicky sold this place a while ago. They do have the plastic bowls for your feet. read more

Bliss Nails - Dusty station after opening - Nail Salons Near Me - Chicago, Illinois

DO NOT, I repeat DO NOT get your nails or feet done here. The only thing i can vouch for thats good here is Vicky herself with the eyebrow waxing. Other then that, if you get your nails done here, you might as well put your money in the trash can yourself. I went here before going out of town to Cancun, and the nails didn't last 5 days before they started lifting. read more

Not only are their mani pedis amazing, the service was next level. I will definitely come again! read more

Bliss Nails - Nail Salons Near Me - Chicago, Illinois

I've been Going to Vicky's Nails since before they were on 83rd . ONLY GO FOR VICKY TO DO YOUR EYEBROWS. They suck at Everything Else! Pedicures half done, they barely massage. Nails look rushed, Never Shaped right. Even tho it's inconvenient for me i only go there to let Vicky do my Eyebrows, That's It read more

5 Stars for Lily ...she's real good at Eye Brows. Every time I get my eye brows wax by Lily, I like them A Lot.

All in all, a good, solid pedicure. I wasn't bowled over, but I wasn't disgusted, either. Nice, modern massager-chair-thingies, but I either didn't know how to work mine properly, or it was in need of repair. Either way, I was offered no assistance... The young lady who did my pedicure was pretty thorough (I have the tough heels of a barefooted marathoner), including a leg massage and moisturizing treatment. The design that I wanted to grace both big toes was executed beautifully, as well. I shall return! read more

I'll begin the review by saying that the strip mall where the nail shop is housed has the worst parking lot. There are 5-6 businesses and maybe 10 parking spots. I was supposed to visit this business before yesterday, but a couple of weeks before AND the day before I drove around the block twice and decided to give up. Maybe that was a sign for me not to go. However, I wanted to check it out since it was new. I FINALLY got a parking spot and decided to check it out. I got there about 4:45 on a Friday and as expected, it was packed. I waiting about 5 minutes before I was guided back to the pedicure chair. I then waited for about 5 minutes for the technician started on me, which isn't a problem because I like to soak my feet for a few minutes. The technician started my pedicure without any kind of hello or greeting, and the pedicure lasted about 15 minutes. It was so rushed and mediocre. I understand the place is busy and there were more customers to service, but there was no care given in regards to my pedicure. She did do a good job on the French pedicure, but other than that I don't have anything positive to say about the shop. I doubt I will be back. For a $23 pedicure, I needed more. read more

Unknowingly the tech filled in my eye brows with pencil while waxing....I walked out looking like Freeda Kahlo first cousin. Also, apparently there was a mishap right before arriving. The nail tech had on an doused in pepper spray shirt and took it out on me while waxing my eyebrows...can we say ouch? Won't be returning...for eyebrow waxing that is. read more

I received the services of a manicure and eyebrows. Manicure I would give a 2 and eyebrows I would give a 5. Overall experience for services would be a 3. I recently moved to the Chatham area and live right around the corner from Vicky's. This past Tuesday (August 5th) was my first time at the shop. When I walked in, I wrote my name on the list and waited 10 minutes before being acknowledged and 15 minutes before being sat at a nail booth. I guess they were kinda busy. MANICURE: ($12) DO NOT go to the male manicurist with the long chin hairs. I asked for square nails and only God knows what foolishness he was filing my nails in to. I almost had a heart attack when he tried to start polishing my non-square nails. Sheesh. After having him continue to shape my nail to a point of satisfaction, I finally gave the okay to polish. He almost forgot to add a second coat to my right hand and did double top coat on that hand too.SMH I never had such a forgetful manicurist. ALSO, he answered his phone and began talking while doing the top coats. Which would explain why he was so forgetful. I miss my manicurist in Maryland ;-( I will return to Vicky's for a manicure just not with the guy with long chin hairs. EYEBROWS: ($8) While getting my manicure, I noticed EVERYONE who walked passed me, fresh from the eyebrow chair, had their eyebrows SNATCHED FOR THE GODS! I had planned just to get my nails done, but I wanted my eyebrows snatched too! The lady did a great job! She was a little quick when pulling off the wax strips and brushed my browns a little too hard but I think that was because she was rushing because she had so many customers (for eyebrows and nails). read more

AWFUL! Just don't even waste your time going in. The guy who did my nails called himself "Lil John" and he wore his hat like he was just in a music video. He was very rude and he even complained that he wanted to be home, I told him he shouldn't say something like that, I could be an undercover boss but he kept going. If you do not want to be at work don't let your customers know and for sure don't let it show in your work. My nails already look like I need a touch up and this was less than a week ago. read more

The pits. Long wait and calling customers out of order despite having a sign in sheet. No chip manicure chipped same day; total of 5 nails chipped within a 7 day period while on a sunny, lay around the pool vacation. Pedicure was a massacre. The male tech, provided both services. Can't remember his name, but he cut my heel with the pedicure rasp. I verbally screamed ouch because he was scraping so hard. My heel was bleeding and I now have a sizeable scab on it. Never again. read more

They do nice nails, but Vicky and her staff are very rude! She ripped off my eyebrows which left bruises. Also, she doesn't tell you that she colors your eyebrows in. When I took a shower and wash them off, I found that she really didn't do a good job waxing my eyebrows. I physically saw with my own eyes them deny a handicapped person service. The last time I went in there, the electricity was off, and her and her staff were speaking in their own language and it seemed like they were talking about the clients. read more

My first time going to Vicky's nails was this past Saturday.. I loved it! The staff was friendly & the service was quick as well.. just get there early because it gets crowded & the parking lot is super small. read more

Bliss Nails - Nail Salons Near Me - Chicago, Illinois

The owner Vicky has terrible customer service. Her temperament on a busy Saturday was terrible, she suggested that the customers come on a day during the week when it's less busy. What business owner wouldn't welcome the community and the REVENUE on any day of the week. Needless to say, I won't be back, I choose to spend my money elsewhere. I wish that I could have given this place 0.5 stars. read more

Horrible experience. She was quick and rude. I asked for her name and she told me to remember her face. Went back and forth like I was not a paying customer. When I asked for the manager she pointed. I spoke with him and nothing was resolved. Then another man jumped in and said she acts like that because of the hood. I thought that was even worse. It was my first and last time there. read more

The salon does not properly clean the foot baths between client. I watched them empty the water and refill the water without even cleaning it at all. The work was ok but they assumed I wanted no chip and really didn't have any other options. Thank goodness I brought my own polish. I won't be back. This salon is below average and nothing special read more

Owner snapped at young woman that was doing my nails and she had a melt down. Not a relaxing experience

Went in on Mother's Day , it was crowded. I ran into a longtime friend. I knew she didn't work there however she was up front calling names people to be served. She was helping because Vicky had made ppl so mad. Today I found out why. Vicky is very rude and obnoxious. After I sat there for 30 mins she sent two others to pedi chairs before me. So I went to the desk to mention that and she says "believe me I send no one ahead of you, you sit down and next time you pay attention, now go sit down" I was livid. I call my friend who I'd seen there on Mother's day and she said after that day she no longer goes back. I will never patronize this place again. Sad because my nail is good. read more

Worst experience ever Vicky is rude and disrespectful. Black women stop supporting these foreigners business who don't have professionalism, and don't want to provide customer service read more

I keep asking myself, why do I continue to go here!!!Horrible service but I like the way Vivian shapes my nails and her no chip is amazing...I wouldn't allow anyone else in the place to touch me and even her customer service sucks!! As soon as I find another person I will never return. They are Rude, Rude and RUDE they suck on every level of service!! read more

I've been with Mama Vicky since 07"... & I never went to no one else since ESPECIALLY for my eyebrows.. Shes always coming up with something new & always puts her clients first. So show my Mama V some love & check her out I Promise you will not be disappointed *Special shout out to Nicky* read more

I have been going here for years. The technicians are professional and go a good job. There are a lot of young customers who act and speak unladylike. It's sad to see but it is the sign of the times. I will keep going every two weeks no matter. Vicky is the best for eyebrows. read more

I used to go to Vicky before she opened her own shop. She use to do a really good job on my brows but not my last visit she did a horrible job and filled then in with a dark pencil which was all bad since I already had on make up. She didn't clean my skin before or after my wax. My skin was stinging from her rushing on my brows it look her three minutes. Literally snatch snatch snatch alright give me my money. I told her my skin was stinging and she proceeded to curse me out expressing how she doesn't carry the proper materials for waxing eye brows. Long story short I won't ever go back there. Totally disrespectful and way too much attitude for a business owner I'll take my money else where read more

This place is a no no. Please stay away from this Nail Salon for your own safety. I just had to write a review about the salon after I had gotten my nails done. There was a lot of yelling and immature conversation between everyone. The whole time I way there I didn't see any physical proof of a license. One for the worker or for the shop. read more

This high price Chinese hoodlums rob you blind with they cheap no chip nail Polish that clearly chipped terribly the very next day. Went back to get su Yung or chow main or somebody to fix my nails and waited over an hour. She was trying to get outta fixing nail. So after more waiting Lee or whoever came and fix nail and was trying to cut corners and ish, I clearly was getting upset I paid to much for corner cutting so I insisted that he do them over and he did not want to but he had no choice I was prepared to raise all kinds of hell if he didn't. Come to find out no gel, no no chip Polish on nail. I was livid . Long Story short...... Will not be going back to their ghetto asses. Bad service, bad location, and bad parking, bad nail techs. Etc... read more

Vicky is so rude while she was during my eyebrows she positioned my head ruff she tinted my eyebrows without asking and she seemed to be in a rush because the shop was getting packed but overall she does eye brows really nice. read more

This place is horrible. I can't think of nothing positive to ay about them. Vicky being the Owner/Boss she has a very nasty attitude if you ask questions. They only have 1 or 2 workers in the Salon that do good work and if it's crowded they will rush on you. Parking is horrible. They never greet you! All this place want is money, they very money hungry. I hate this rude place of what suppose to be business! I always thought you suppose to be relaxed when getting these type of services. Not at all in this place will you be relaxed. Sadly to say Vicky need to do some major adjustments to assure her customers a good service. As of right now, I will not be returning for any service at Vicky Nails. :( read more

BEWARE!!! BEWARE!!! Terrible service!!! with non-experienced nail techs. I was there Saturday (11/15/2014) to get my No-Chip manicure redone (the nail shop I go to is not close to my neighborhood). The nail tech that worked on me used the nail drill on my nails - when people get the No-Chip manicure to avoid the drill being used on their nails. The un-experienced nail tech (with me not knowing her experience) went to deep on one of my nails whereby she exposed my flush; it burned and the pain was excruciating! When I tried to show Vicky (Jackie) what the nail tech did - she replied by saying "Your nail was cracked like that when you came in; you didn't have to pay - but do not come back here." She did not see my nails when I came in. The un-experienced nail tech DID NOT know how to remove the No-Chip and neither did Jackie!!! I left Vicky Nails and WENT OUT OF MY NEIGHBORHOOD to my nail tech where he properly removed her damaged work Vicky Nail tech did; he patched my sore finger and gave me a beautiful No-Chip manicure and gave me a message to pass on to Vicky/Jackie. The message was "Take care of your customers -and- your customers will take care of your business!". I went back to Vicky Nails to show them what a NICE - GOOD No-Chip manicure looked like. Vicky/Jackie would not look at my nails which is why she will remain stuck on stupid until she is forced to learn how to properly perform the procedure. Vicky/Jackie doesn't know but WILD HORSES COULDN'T GET ME TO GO BACK THERE AGAIN. Actually, the shop is so bad I want to get it out of my community!!!!! read more

Terrible service...and if you can avoid going on the weekend, then BEWARE! The service that they provide you on the weekend, won't be solid, it will be rushed!! The owner (Vicky) complains about all of the patrons that are waiting endlessly for service to be provided. "You should come on a slow day, today too busy". Isn't it a good thing to have countless patrons willingly to sit and wait, not to mention that you are providing those same people a service. People go to get a service, when it's convenient for them, not you. Be advised that you are coming into their neighborhood and taking their money back on the Northside where you reside. Convenient location in my neighborhood, but terrible customer service from the owner. I can find other establishments that are deservant of my hard earned cash. read more

So I went to the shop to get eyelashes and my eyebrows done. I have been a customer for years of Vickys but stopped going because my toe was infected 2 different times after having pedicures done there. Today I decided to just get brows and lashes BUT that changed. Vicky asked me why I haven't been there, I explained in a nice manner about my toe experiences and she became extremely defensive, loud and rude. Telling me that it's my fault basically, however, I remember the first time my toe was infected and I came back and showed her pictures, she was so apologetic, got on the girls case and told her to be sure to clean her tools and put the fungus stuff on them. I got another pedicure and it happened again. So today I didn't expect for Vicky to be so rude, especially with me being a LONG time customer. I guess by me being honest, her professionalism went out the door and she took it out on my eyebrows so now I have to buy a pencil to fix them. She did a HORRIBLE job. I'll NEVER go back there! It's sad that people can't accept that sometimes things happen caused by their business and the way to handle it is NOT to be rude! Maybe the department of health SHOULD pay them a visit and Vicky needs an attitude adjustment! #EXTREMELY DISGRUNTLED EX CUSTOMER! read more