They make a person feel so welcome!! Love the environment and REGINA!! She is so easy to work with…read moreif I have an appointment conflict

Phenomenal job. My hair turns out perfect every single time. I've had multiple colors, platinum,…read moreand now black again. And Stacey gets it every time!

There is a huge shopping area which was pretty awesome. There are lockers & showers. There is a…read moresteam room which I LOVE! It was on full blast! There was also a Red Light hut. There was not a jacuzzi or pool but I'm glad there were 2 of my other favorite amenities. They gave us champagne & wine. I got a massage by Brandy. It was good she put me to sleep. Emma was soooo good at my facial! She is a sweetheart & is a professional! I came in with a party of 4 & 3/4 of us got Emma & we all enjoyed her! My suggestion to the spa is to add an auto gratuity to the bill so all the technicians get tipped for their services. I had to ask if it was included. My girlfriend paid for her massage and didn't even tip because she didn't know so I ended up tipping eight technicians they do deserve it. I work in the service industry & I love to take care of my service people. Anyway! We all had a great experience.

Great massage with Karly. She relieved the tight muscles and I left feeling completely relaxed.read more

Have been going to Ragon for years! She is the best, so pleasant and upbeat, down for whatever…read morestyle you want and a great stylist! She's always accommodating when it comes to scheduling appointments too. Can't imagine going anywhere else!

Amazing service, great atmosphere, and sweet stylist, what more could you ask for from a stylist!…read moreI love The way she explains what products she uses and why. She's great. My hair also looks amazing!

Charly was amazing!! So friendly and easy to talk to. I have very thin hair, but after she was…read moredone with my color it has depth. I would highly recommend that amazing young lady!! Oh and it cost less than I was expecting. Win win

Alyssa was just wonderful! I'm from out of state visiting family and badly needed a cut and color…read more I couldn't be happier with the results of my foils and root touch up !! Alyssa made me comfortable and discussed everything she was doing for me. I received exactly what I asked for and even extra ! She took her time styling and blow drying it in a way I hadn't really tried before and it looked lovely ! The cost of the services was much lower than I expected and worth every penny !

I don't spend a lot of time in salons but most are a turn off to me, linoleum floors , stinky…read morechemicals, bad tv or radio playing, bad waiting areas etc. They just don't appeal to me. Heads Up is none of that. In a restored house, it feels more like a spa or perhaps the kind of place lady's like to go with friends to get tea and gossip. Heads Up is well appointed, comfortable and inviting. The hairdressers stations (Cosmologist?) are well designed like nice furniture and the staffing is of a more professional and engaging nature than going to a typical discount haircut chain. I'd recommend you ask for Sammy when your there, she takes walk-ins as well as appointments. Sh'e licensed to work in several states and is a very friendly and easy going stylist who really cares about helping you look your best. Like most salons, she is an independent person and like the other stylists there pay rent and do not draw a paycheck like the rest of us. So if she does a great job give her a nice tip! The owners of Headz Up have done a great job creating a place that is comfortable, friendly and professional and its clear they care about the clientele and the independent stylists who work there. Check them out!

Don't be fooled by how it blends into the neighborhood, it's gorgeous inside with everything you'll…read moreneed for hair and nails. Wonderful staff and I'd recommend Sammy! She's so experienced and her quality is top-notch! Men's, women's, coloring, waxing...she's who you want to see.

Perfect color and nice, new hairstyle by Nia Shaw! Her instructor was friendly and so very…read moreknowledgeable! Prices are great. Definitely worth making this shop my new fav!

I asked for full highlights and I came out not even really telling I got them, so disappointed I…read moredid this for a wedding this month. Usually do good job.

This rating is primarily driven by experience in salon…read more I had been regularly booking with a particular stylist here, but the day before my last appointment with her, she called to say she was no longer working there. I made an appointment online today for signature service with whoever was available. There were two appointments available and I picked the earlier one at 4:45. Rather than drive home (to another town) I waited in Joplin. Read a book for nearly 2 hours outside Ulta. Went in a few minutes before my appointment time and my assigned stylist was working on someone else (who still had wet hair). She said she'd hurry. I waited. At 5:20 (40 minutes later) she was still working on the other person and had not checked in with me. I asked another Ulta employee why my appointment had been booked if she was not available. They confirmed the store was closing at 6:00 and since I'd booked an hour appointment, I could reschedule. This response showed an epic lack of understanding of how frustrating this situation was. And in no way reassured me this would not happen again. I am so disappointed.

I called before I even went in to exchange a Mothers Day gift I received. My son put it under my…read morename so I wouldn't have a problem getting a refund or getting an exchange incase I didn't like the perfume he spent over $100 on. He came from 17 hrs away and his gift was so thoughtful and the girl on the phone told me it wouldn't be a problem at all. I explained he didn't live around here and I didn't want to hurt his feelings. Her and her boss I'm assuming because she had to have her ok the refund were so busy talking to a younger girl about what product she should try and the girl helping me put my refund back on my sons card. I said you told me you could give me store credit or a refund. I said so now because they weren't focused on me I have to now let my son know his card will have a $117 credit because I was going to get the perfume I knew I liked and she said sorry that was my mistake. I said so I just pretty much handed in my Mother's Day gift. I'm not calling my son and asking him to send me that money. Her and her boss both were pretty much like sorry our mistake but nothing they can do. They need to focus on what they are doing mostly when it comes to a gift refund. It would of even made it better if they acted like they even cared. If I was the boss I could definitely say I would of figured a way to act like I was sorry. That's not the way to treat your costumers and expect them to come back. I have a daughter and nieces and we will definitely shop with Sephora from now on.