Very rude. Hung up on me after 30 seconds trying to book an appointment. Not a great way to get new…read morecustomers.

Horrible experience and glad I found reviews to corroborate my gut feelings before meeting in…read moreperson and giving any money. Lots of high pressure sales tactics and would stay far and away. Several other more credible options out there.

Horrible horrible service. We made an appointment received a…read moreconfirmation via e-mail but when we arrived they told us the appointment was for a different time and that the person we was supposed to see wasn't working that day. Even after showing the receptionist the e-mail and her confirmation of us having the appointment they thought that it was just a big laughing matter and told us that we could see a different person but after waiting an hour. No apologies were made and an arrogant attitude was give. to us after we asked about the wait from another individual that never even introduced himself. The receptionist was very unprofessional with very poor oral and personal igiene. Never going to this location again

I see you my fellow Yelper's and reviews are duly noted…read more Even though my appointment was only 15 minutes long, and without filing service, my experience was very good. I made my appointment online for some quick insight as I've been with my Accountant for over 20 years. However, I wanted to get some knowledge in state as he is out of state. As soon as I walked in, I was greeted, and asked to have a seat and that someone would be right with me. A few minutes later, I was greeted by Peter and taken back to his cubicle. I shared with him my inquiries, and the advertisements that I saw on TV, and he explained everything to me. Additionally, he did some internet due diligence to provide some extra 411 & cost comparisons...I got all of my answers. I decided not to utilize their services and will continue with my Accountant, I appreciate the time Peter took out to make sure I understood everything. Especially when it came down to the dollar making cents. :-) I appreciate the candor and the transparency of their services and fees, which too assisted me in deciding to stay with my current Tax Preparer. The office is a a small suite on the 1st floor of the shopping center, right below Traders Joe's. Besides one other employee, the office was empty. If the opportunity arises for me try this franchise service, or even their online filing services, I would definitely give them a try. Franchise is the key word, where you can choose a locations, especially if a speciality tax filing is necessary.

My team worked with Maribel Torres and Doug Whitescarver of Lumix in the fall of 2014. Our…read moreauditors needed more detailed supporting documentation and reconciliations that our internal team - even with the support of an outside consultant-- had not been able to provide. Enter Lumix. Maribel and Doug came in and quickly assessed the situation. Though they had not previously worked with our particular accounting software, they came up to speed with remarkable quickness, and soon were teaching our team the proper way to handle some highly complex entries. Lumix's problem-solving, attention-to-detail, and commitment to results made the assignment successful, and highly efficient. Within days, they had identified the issue, trained us in how to fix it, and advised on internal accounting procedures that would help us avoid a similar predicament in the future. Since that time, we have engaged Lumix in a second assignment, which like the first was completed with remarkable efficiency and precision. At the time of this writing, we have reached out to them to solicit assignment number 3. Maribel and Doug have established themselves as a key resource for this office. Although we are fortunate to have strong accountants internally, we have found that occasionally the "degree of difficulty" exceeds what we are prepared to handle. In such cases, we are pleased to count on Lumix; their skills in identifying the source of problems, then communicating, and executing solutions, have in a short time become a key part of our formula for clean and precise accounting.

I first cam to the Lumix team in 1995. They have been consistently reliable, competent and…read moretrustworthy. Lumix has prepared my corporate tax returns, individual tax returns, full payroll processing and have advised us with our accounting software. I never hesitate in calling them with my questions and concerns. The staff is very professional and will respond quickly with thorough explanations. Almost 20years and still trust Lumix!

I found Jim during the COVID pandemic when I relocated to DC from Chicago. I quickly turned my…read moreChicago condo into a rental property and moved to the DMV area. My needs are minimal but IMO, need a certain amount of finesse to get the job done. With filing state taxes in IL,VA and having a rental property in IL, I searched around for several CPAs to assist with my taxes. I found Jim after consulting several CPAs and he seemed to meet my needs at a market price. His marketing seems to be focused on SMB and dentists offices. I like that he is responsive through his mobile app/desktop portal for questions throughout the year. I like to be able to scan/upload photos of various tax documents and tag them for organization purposes. I also like the tax documents he produces for tax season and that he uses proprietary software for accounting (QuickBooks is bad!). I also use free software for accounting and gave him access, which has been helpful in situations. Perhaps this was due to a miscommunication, but I might have been initially overcharged at first for both tax preparation and accounting, when all I needed was tax prep. After clarifying with Jim, the annual amount was spread throughout the remaining months of the year. When I renewed my contract, my monthly payment adjusted for tax prep only. Highly recommended!

I was thoroughly underwhelmed. After being with a very bright, super-quick, superstar CPA for over…read more10 years in NYC, we moved to DC and were looking for a replacement. The good reviews led us to Jim Alley, but I must say they did not equal our experience. He MISSED our first teleconference appointment (great first impression), just literally did not show up. When I called him, it was clear he was out and he had forgotten, he said he'd reschedule. I've never had a business miss a call, especially without it being an emergency, and I've never seen such nonchalance for a paying customer. Unfortunately, the trend continued, with Jim taking days to respond to email, forgetting to send a Zoom link for our next appointment, sending an email to all customers the week before April 15 to say he has a family obligation and he might need to ask for tax prep extensions, etc. Good businesses have contingency plans. Also, lovely message to send paying customers - "hey, you're not my first priority". Had I known this was his philosophy, I wouldn't have picked him. No one contests the importance of family, but professionals (ourselves included) don't hide behind their personal commitments if they can't fulfill professional ones. Also decided to have an out-of-office during the holidays very late in the game (e.g. after we had already emailed him with questions) - if you know you're going to be unavailable, signal that promptly. Messages were often written with mistakes and lack of clarity, obviously put together in a very hurried manner or written on a phone, and required extra clarification, meetings were not efficient, he often forgot to answer questions we had sent, and quotes cited sometimes didn't make sense (e.g. he said it would take a few hours and cost $500 - $700 to research the tax obligations for green card holders for a specific country - I declined, and did that myself in a matter of minutes, and our previous CPA was able to answer such questions without any additional research). We had to mail checks with our tax payments ourselves, which we have NEVER had to do - our previous accountant would have the payments directly drawn from our bank account. Another nice touch of "here's the instructions, go pay your taxes". Thanks, but I'm paying you so that I don't have to do anything. By early July, we were still not done with taxes, and we had to message him repeatedly to check if we still needed to sign anything or if all necessary paperwork had been filed. The returns were finalized in mid-July (albeit with updates he kept making to them), and in December, we were still emailing him about our state tax refund, as we had not yet received it. We do not intend to use him again and will seek better options in the area (there are plenty). If a small operation run by someone who clearly has other priorities, takes his time and is not a very efficient communicator are not things that bother you, then go ahead, but just know what you're getting.

Did a great job of filing taxes for my wife & I, we had 3 different states to file for. We got a…read moredecent rebate and were very pleased with the efficiency and accuracy of their tax service. We look forward to continuing business with Federal Hill Income Tax!

Great convenient location, very knowledgeable and friendly staff. They were able to get me a fast…read morereturn and advise me on tax planning for next year. Made doing my taxes more pleasant. Would definitely recommend

I had the displeasure of working directly with David Grayling. His attitude was very dismissive,…read morespoke down to us and treated us like idiots. I feel it could have gone much better and therefore will not be returning to GRF for next tax season. There are dozens of CPAs around Bethesda area, do not use GRF if you don't want to be treated like you're a terrible person for needing assistance in filing your business taxes. It's unbelievable this establishment can't maintain at least a 4.0 rating on google, it's very telling of how they operate. It appears how they treat their clients is also how they treat employees. I've never seen a rating this low for any accounting firm. Do yourself and your business a favor and find another business to assist with your taxes, you'll be much happier!!

Not a good organization. Too many family relations (one of the latest google reviews is by a…read morerelative of the current managing partner, go figure). Lots of internal tension & low pay for accountants for the hours worked. Do not recommend, find another tax preparer. Do not trust your data, especially financial data, with GRF.

Still he worst Bill missed deductions that h and r even got at a fraction of the price. The worst…read morecpa ever, zero stars!

I have been using Caldwell & Company for over 10 years. They have handled my Corporate Returns, my…read morepayroll including all quarterly reports, 401k deductions, etc. and my personal return. Their expertise and professionalism is exceptional. They have even helped my small business with Corporate meetings and assisted me with obtaining both DC Small Business Certification and Woman-owned business Certification. I have used many firms over my 35 years in business and can tell you that Caldwell is the best as they are very pro-active and make sure that my business is compliant with all tax filings and corporate reports both at the state and Federal level.