Terrible service, went here for laser treatment for some dark spots. Was told I would ONLY NEED 1…read moretreatment, ended up having 2 and still it did not work. Manager stated I would need to schedule another and I wasn't giving it adequate time to take effect. Dr. Youn, after the fact, then said most patients purchase a package of treatments, first time hearing this line of garbage. Hey, if it doesn't work, just keep spending more money at my facility. What a scam!!!

I highly recommend Dr. Youn. His knowledge, talent and skill are exemplary. His staff members are…read moreso kind, professional and helpful. I truly cannot say enough great things about my experience with Dr. Youn and his office. I trust him implicitly, have complete confidence in him, and would not see anyone else. Thank you Dr. Youn and staff!

If you need surgery, this is a great place to go. Extremely competent, efficient and as pleasant…read morean experience as surgery can be! My hip replacements (one in 2021 and one less than 2 weeks ago were nearly drive thru!

2 people in the whole waiting room and they won't let more than one visitor to stay per patient…read more Corporate policies that benefit the provider instead of the patient. Go somewhere else for surgery that actually cares about your experience. This place is beyond rude.

This was our first time in Dr. Chengelis' office. The staff was pleasant. There wasn't a long wait…read more Actually, we barely sat down & we were called into the exam room. In less than five minutes, the doctor came in. Surgery was determined to be needed & scheduled all within this visit, within one week. Thankfully, the surgery went well & the healing process was uneventful. The surgeon & team was professional. Kudos to Dr. Chengelis, office staff, & surgical team....keep up the good work. Thank you. FYI, one suggestion, for the surgeon, is the update in the waiting room should be in private. The doctor was talking softly & tried to be private, but the person next to me heard him. As soon as the surgeon walked away, the man next to me commented on what he heard the doctor said to me.

Just had surgery with Dr. Chengelis and my recovery has been so much easier than others who have…read morehad the same. He's been the only surgeon I've had that saw me in Pre-op, recovery and my hospital room to make sure I was doing ok. Awesome bedside manner and just a genuine, kind person. I'm so thankful for him and his amazing office team. They made a hard situation so much easier.

My recent appointment with Elizabeth Evans at Corewell Health Grand Rapids Hospitals Neurovascular…read morepractice was stellar. Ms. Evans provided information and answered my concerns with the utmost professionalism and the perfect amount of friendly concern. I went in frightened and left educated and reassured I am on the right path to continued improvement. I was seen almost immediately upon arrival and the staff was friendly. I highly recommend this provider.

This hospital has nose dived in terms of care quality since it became Corewell. I don't know if…read moreit's severely understaffed or what, but don't expect a nurse or tech to answer a call button anytime soon and don't expect them to do anything more than the bare bones requirement of their job. Nurses there aren't offering patient care - they're doing a job. There's a difference and patients are the ones suffering.

I originally called Dr. Janczyk for what ended up later being a misdiagnosed hernia by Henry Ford…read moreHospital. Then I ended up in the hospital with severe pancreatitis right before my consult with him. When I went to cancel he so kindly offered to take out my gallbladder and also was the only one in my 3 years of searching for answers to diagnose my "hernia" pain as a large endometrioma. That alone was worth seeing him for! He did a fantastic job on my surgery, took the time to speak to me and my husband prior and answer questions. His office staff have been genuine, kind and helpful. I'm so thankful to him for helping me.

I had a very unpleasant experience with Dr Janczyk during my first encounter with him as a patient…read more I am a doctor myself butI went to him for hernia consultation. He had poor bedside manners. He belittled other doctors and he undermined my genuine concern. I asked him if he would be doing my surgery in entirety by himself or if there are residents/trainees involved since I do not wish the residents or fellows to do any surgery on me. I understand teaching hospital and I understand training but in this particular surgery I did not wish trainees to work on me. I am scared of robots and it's personal. He could have said sorry my trainees depend on me to teach them and all patients of mine have trainees experience. I would have said thank you but no thanks and left. But instead he started using cutting remarks and mocking my intelligence as well as my concern.He said " residents come and go. It's not that I would leave to have tea with one of your colleagues while residents are doing surgery ". All I wanted was him to tell me if it was possible to not have any trainee at the console of da Vinci robot during the length of the surgery because I as a patient am not comfortable otherwise. Was I asking for too much? And he could have said no and we would have parted ways and I would look for another surgeon. But he had to be sarcastic and demeaning.

When my son broke his leg skiing, we were given Dr Siwiec's name to contact the next business day…read moreabout a cast. And we're so glad we were! Dr Siwiec and his staff were so great to work with. A broken bone and casting are very scary things to deal with when you're seven-years-old, but everyone explained very patiently what they were doing to help my son, and he calmed down and felt better. When he wasn't so stressed out, the healing could begin. Everyone from the woman on the phone making our appointment, to the assistants who got us situated in rooms, to the x-ray techs who took new pictures of the break each time, to those lucky souls who got to cut off the old casts (the loudest part, and my son's least favorite) were excellent. While we hope never to need them again, this would be our first call if we were dealing with a similar emergency again.

I broke my arm snowboarding and Dr. Siwiec was able to get me back to normal with full range of…read moremotion in 6 weeks. He and his office staff were always attentive and thorough during all of my appointments. Dr. Siwiec is very knowledgeable and he truly cared about getting me back to my highly active lifestyle.

My wife and I were very impressed by Dr Easton's personal interaction and his approach in wanting…read moreto help my wife with her back pain. Hopefully her surgery will go as smoothly. Extremely pleasant experience.

It's 9:30, the business hours say open until 10pm. They're not. Really frustrating when my daughter…read moreneeds urgent but not ER care.

Destiny the front office assistant is not personable and borderline rude, this was an unpleasant…read moreexperience. Not sure why places hire people that aren't good with people. The PA Amelia did a good job.

Very prompt and professional. Staff is comforting! I have…read morebeen a patriot many years!

They underpay their staff. The work environment is extremely toxic, everyone speaks negatively of…read moreother staff and patients. Too much drama and rumors being spread with no respect for staff members.