I recently took custody of my autistic teenage son who was abandoned at a hospital in Florida by…read morehis biological mother. He had frequent violent outbursts, had never been to therapy, and had very little medical treatment for years. While in the ER, a hospital social worker called Harbor Oaks in hopes that they would consider helping my son. The reviews for Harbor Oaks ranged between horrible and wonderful, so I would like to provide a detailed review of my experiences with Harbor Oaks Hospital in case other parents find themselves in my position. I noticed when we arrived at Harbor Oaks was that the staff were highly trained in how to interact with Autistic kids. My son had a meltdown as soon as we walked in the door, but staff reacted immediately and empathetically, calming him down within seconds. The two young women who came out to lead him to his room were amazing as he went with them willingly. As my wife and I left, one of the nurses (Nathan) took the time to reassure us that they will continue helping us through the whole journey, not just his inpatient stay. As I write this five weeks later, I can say that Nathan and the staff kept their word. Within a few days, I got a call from Dr. Ramen. I've seen several negative reviews concerning him, however I was thoroughly impressed. Dr. Ramen eliminated a redundant medication and suggested swapping another medication, which turned out to have significant positive effect. He took the time to listen to all I had to say, and spoke to me with empathy and respect, explaining each of his suggestions. When reading his notes last week, I noticed his account of our conversation was precise, indicating he listened intently. I have friends that don't even listen that well. A few days later, I received a call from their BCBA (autism specialist). I'm told she was instrumental in helping my son get into their program considering his unique circumstances. She was thorough in her questions and her evaluation of my son. I've spoken to her twice so far and each time I came away from the conversation reassured and hopeful. She offered to work with my son's school district and his pediatrician to connect all sources of support. And then there's Sarah, one of their social workers. Sarah reached out to every possible support (his school, our insurance, the health department, and a case management program that turned out to be a lifesaver). Sarah did more for my son in a week than the entire county of Lenawee did for him in a month. Words cannot express how thankful I am to her. And concerning my son, he is now interacting with other kids, he's less anxious, he twitches less, and he is now self-regulating his moods. The staff are not miracle workers (nor should anyone expect them to be), but in my son's case, they're damn close to it. We've visited him once and he was calm and content. My son was in a hopeless place, being abandoned by his mother and not even recognizing me or his siblings. Harbor Oaks may have saved his life. They saved ours.

If you're struggling with mental health. PLEASE FOR THE LOVE OF GOD DON'T GO HERE. This place did…read moremore harm to my mental health than good. The staff was horrible to the patients, really did nothing to better my mental health, and the way they treat the children are horrible.

Dr. Cameron Schneider is easily one of the best primary care doctors I've ever worked with. He's…read moreincredibly thorough, knowledgeable, and thoughtful in the way he approaches your health -- especially impressive given how young he seems. What I appreciate most is that he actually listens. He takes your concerns seriously, asks the right questions, and works with you to figure out what may be going on rather than rushing through the appointment or immediately reaching for a quick fix. I also really value his focus on the bigger picture. He looks at lifestyle, habits, and overall health and tries to address the root of the issue whenever possible. You can tell he genuinely wants his patients to feel better and stay healthier long-term. It's rare to find a doctor who combines this level of knowledge with such a patient, practical approach. I feel very fortunate to have Dr. Schneider as my PCP.

Great care and very kind people work there! Never a long wait! Had CT there and having 2 MRI's…read morecoming up.

Normally I wouldn't write a review about a visit, but I felt the need to after my experience in the…read morewalk-in clinic. Before I came in, I felt like no one could understand how much pain I was in no matter how much I told them or cringed at normal daily activities. Doctor Marissa completely validated my feelings and made me feel comfortable the whole time I was there. If only every doctor at every hospital was like her, I wouldn't dread having to go in at all. She wasn't the typical "write a script and leave". She answered all my questions, was very knowledgable about the injury, and didn't make me feel rushed. Also throwing in the fact that the women at the front who check you in are always so nice!! This is the only clinic I will go to for any doctor visits and I choose going here over my own primary care doc. Thank you Dr. Marissa and the rest of the staff that always makes my experience a good one here!!

I walked in with my mother who just had shoulder surgery and her iv pump for her pain medicine was…read moreleaking. The lady told her she didn't even know what that was and she was a total bitch.

Love Helios! Abby & PA Jovan are so flexible & kind. Best patient-centered care ever. It is true…read morethat you can't be missing appointments. I've been late for two so far with Abby and she's really flexible with me. I think it's the specific provider that you work with that makes the difference. I've never felt judged and I've never felt poorly for revealing intimate information about my mental health with the staff. The type of care I receive here is next level.

I have been a patient of Jill Thuston for a few years. As we know, so many life events occur…read morethroughout that time. She has always taken the time to review the best course of action. After every appointment, I feel seen, heard and valued. I highly recommend her professional services.

Dr. Robert Mc Cowan is the best doctor we've ever had. He's extremely kind, caring, compassionate,…read morethoughtful, helpful, understanding, patient, thorough, pleasant, efficient, and an all-around nice guy who truly cares about people. It's so refreshing to be lucky enough to be able to have a doctor this amazing and wonderful! We have been seeing him for about 5 and a half years and we hope we can see him always. He's too notch, A++++, #1, the absolute best doctor we've ever had. He has superb bedside manner, excellent knowledge and he treats you like family. We are beyond thrilled about finding this one of a kind complete gem of a doctor.He's the doctor with a huge heart and we adore him. He's a jewel of a doctor, a true treasure. We always talk about how lucky we are to have found him and we cherish this magnificent doctor! Kaley is also excellent and we adore her too. She works with Dr. Mc Cowan and they are a marvelous and very hard working duo that go above and beyond to help their patients always. They're 100% fantastic and we think they're the best duo with huge hearts. Dr. Mc Cowan is our primary care physician and Kaley is his medical assistant.

The staff is great! The Dr are so nice and take their time to get to know you.So they can figure…read moreout the best way to treat you.You need a good Dr office look no further.Give this place a shot.

This was my first time coming to this urgent care. I called ahead of time to see if they take kids…read moreand ask of they were busy. They answered my questions and I headed over. When I walked in, it was empty which was amazing. I filled out the form and provided cards and they called me in the room for weight and height. Then they put us in a room. They brought the activity cube with us to keep him calm. The PA came in very quickly. She even went to the car to get her own tool to check his ears because the one on the wall can not reach the floor. We were in and out extremely fast. The medications were sent super quick to pharmacy as well.

I was seen at this facility because I needed a refill for a very important prescription. Everybody…read morewas very nice efficient and professional. I was very satisfied with my service.