The counselors are extremely capable, caring, and supportive. Very flexible and they are very…read morewilling to help and listen.

Robyn nicolason is a very unsophisticated, low intelligence therapist. I was open with her about my…read morelife and she was judgemental and shamed me. She said that I didn't respect myself because I had several sexual partners while she said, she saved herself for marriage" which is unnecessary information for me to know and unhelpful in my personal reasoning for coming to therapy. I can't speak on the other therapists in this practice, but stay away from Robyn.. also has a biracial woman she kept saying that I was mostly White but showed cultural insensitivity as well. She should not be in practice. She's 73 years old.

STAY AWAY!!! They…read moreare scammers, after two sessions they billed and charged my card on file,$340, the full amount for the third session even though my insurance covers the service. In 2024, you would think companies would do better, but when called they tried to use some very bad logic and excuses as to why it happened and were hesitant to refund me. Stay away, no one should go for counseling and be scammed for it.

Shady billing practices! Do not become a patient here!…read more I want to start by saying that my therapist was not really the problem, although the lack of connection with their office and billing became an issue. Initially, they were charging me what I expected my copy to be then after 2 months they more than doubled my charges per session. Meanwhile, my EOBs from my insurance are coming back saying $0.00 owed! Their responses to the increased price were insufficient as they tried to push it onto my insurance! Because they have your credit card on file it seems they just charge you what they want. Now I have to sort this out with my insurance and cannot continue my appointments due to their overcharging. No one would willingly be charged 2x their copy and wait 30+ days for insurance to correct their mistakes. Also, you cannot talk to anyone on the phone unless you want to speak to customer service to schedule or complain. Complaints get sent to the billing department and they will not get back to you unless you press them via email. Even then, they do not respond with anything that makes any sense. Stay away from this place unless you want to overpay.