Best customer service with these guys here. Bought a lookah and had issues with it. Took it in and…read morepretty much gave me a bunch of option that'll they'll do to fix the situation. I would recommend everyone to them and they'll take care of you. Thank you again zeevapor!

absolutely horrible customer service. paid full price for products that never came and forget about…read moresending an email, talking to a "bot" on the site that claims they'll reach out and never do. if you pay online say goodbye to your money smh

I have been a customer of the Elgin store for a while, and I just started to hit up this shop, it…read morejust as awesome. The deals are legit and they have awesome herb and deals on that too. Staff is super chill and the owner is on point with the best products. They have a great selection of vapes and thca vapes. Great herb selection, and glass. Lot of cool stuff for gifts and conversation pieces to enjoy. You get discounts on a lot of the inventory they sell. I keep going back because of the value for the buck. The staff always leads me to what I want, not what they want and doesn't go outside my price bubble. Recommend to all They even have a drive through coming with digital board.

By far the worst vape store I went to. I opened a vape in shop took a hit and it was fine. I walk 1…read morestep outside and it stops working. Go back into the store to show the guy and he argues with me about putting it on the charger. I explain to him that I've never in my life had to plug a vape in right after getting it. He says come back later and I'll do an even exchanged. so I come back after I get off of work and still end up having to pay for a new one when all I wanted to do was exchanged it. so my one trip to this store ended up costing me $60 i will not be going back here and I will make sure everyone I know is aware of the horrible customer service that happened here.

These guys are pretty kool, they got good prices and keep getting new products. They always good…read moregood deals too!

GAY MEN DO NOT COME HERE IF YOU ARE LOOKING TO CRUISE, HOOK UP, OR HAVE AN ADULT GOOD TIME, YOU…read moreWILL BE GREATLY DISAPPOINTED!!! GLORY HOLES COVERED UP AN POLICY IS ONE PERSON PER BOOTH, SEEMINGLY STRICTLY ENFORCED. OK, to be fair this is an above average adult shop if you are looking for basic adult video store no arcade. However, my review is really in regards to its video arcade. No glory holes, no buddy booths, and it seems owner is actively discouraging gay cruising activity, which from a business standpoint is financially foolish, especially considering they could easily charge ten to twenty dollars for arcade access and let consisting adults have adult fun, but instead there is only one person per booth, no glory holes, no buddy booths, and basically no fun, and signs read violators will be asked to leave. It seem to be a strict policy, which is odd considering this is an adult shop with an arcade. Actually, it seemed like they did have glory holes in the past and for some fiscally irresponsible reason they covered them up. Its a shame when adult shops can't be adult shops, its like taking a great porn muting it, censoring the nudity, and not showing the money shot. Honestly, the shop would do better using the space for something other than an arcade, maybe fantasy and fetish adult costumes or something, because the arcade is a big dud. But all is not lost there are plenty of other adult bookstores in IL that have open glory holes and are great for gay cruising such as Ram, Bare Assets, Star ship Video, and of course Steamworks to name few, just sucks to not be able to have one nearby.

Think of this as Your friendly neighborhood adult Store. Galaxy stocks a wide variety of sexual…read morefantasy enhancers. Why it's special effects for sex. The Store has been recently upgraded with new fixtures and displays creating a welcoming, brightly lit environment to explore everything from a mink little nothing to a kink item that's really something. Frankly I love all the toys, helps to keep me on the young side of old age. Speaking of which you will not find a bunch of dirty old men here. The other day though a bunch of hot strippers came in to buy various stage props. Very friendly and even funny. You could bring your mom here and not die of embarrassment because it really is a friendly place with good prices considering the items being sold. Guys, bring your girlfriend or boyfriend. Girls, ditto the boys. I think the Galaxy Wouid be a great birthday or anniversary spot for young lovers or even over the hill lovers. Before the invention of the Plandemic The Galaxy was open until 2am. Currently, in order to save hundreds of lives a day, Galaxy closes at 7pm. As if the Galaxy is ground zero for this overhyped, politically motivated flu. Anyway Your government is micromanaging the Store hours of an adult book Store just because they can, therefore Store hours are totally fluxed up. So phone check with your friendly Galaxy counterman to get the latest COVID-19 Emergency Life Saving hours of operation. It's progressive people's holiday shopping time...so have a merry quarantine and a happy COVID-19 while shopping for that special battery powered gift device.

Great selection of Kratom hydroxy wonderful help from pain traveling for business. Great people…read morecome check it out.

I use to buy all my vape supplies from this store as well, until they sold me a faulty vape and…read morerefused to replace it. On July 3, 2025 I purchased a vape here, and then went out of town for the weekend for the holiday. When I opened the vape, it had no taste except a burnt taste. I could not even use it, because it tasted so horrible. When I returned on Monday, I went back to the store, and the manager was not there. I explained to the associate that was there what happened, and he called the manager/owner to review with him. I requested only to exchange the vape with the exact same brand and flavor, and did not request any money back, and showed him that the vape was still on 100% indicating I had not used it. The associate tells me "No we cannot exchange that, but I can sell you another one". I explained to him that I was in there every week/every other week, and was a loyal regular customer. He still told me no he would not exchange it for a working vape. I then told him I will not buy a new one, and that they should have a sign posted to inform customers that there are no refunds/exchanges even if the item is broken upon purchase, and that they will now lose a loyal weekly customer. The associate just shrugged his shoulders, and walked away. I walked out, and told him I would never return and I have not. If you purchase from this store, and they sell you broken items, there is no customer service at that point. Sure they are really nice when your actively buying things, but there is no accountability when they sell you broken products. Enter at your own risk with this place.

Really expensive for kratom. Almost $1 per gram is pretty crazy. To put into perspective I have…read morepurchased 250grams for $30 at other stores. And online you can get a kg for $70. For 30 grams it was $25 here. Quality is about the same as any other place. Like 800% more here than the last place I went. Which was the bosselmans shop in grand island ne. However if you are close and just want some kratom and $30 isn't a lot to you it's fine I suppose.

Great merchandise variety. Each time I go there, the staff,…read moreknowing my preferences, tells me about their newest products and those they recommend. That's how I discovered fantastic brands and honest prices.

So bought a batterie from here I been here couple times . That doesn't matter how many times…read morebe first time. It didn't work and bought new batteri work just fine . So my wife tried to returned it and ask yes sales person . But wouldn't return so say if was damage understand. It was not damage didnt work Period . So I just go somewhere else Not good business over $15 dollars

I used to come here about 3 times a month to get Juul pods. The owner is decent enough, but there…read moreis a white guy who works there that is very weird and rude... He makes strange comments and I won't be back because he made me so uncomfortable. Unfortunate, because this place is close to my house.

The owner Khan has completely gone above and beyond for my situation…read more They waited for me when I called to let them know I was down the street sitting in traffic but was trying to make it before closing time at midnight. I tried to assemble the products and I was having a hard time getting it to work. The owners son was so nice and went out of his way to help us in the parking lot even though the store was closed. Unfortunately, stuff happens and the tank wound up being faulty. After a few days of minimal communication because of my job, Khan did everything he could to reach out to me and rectified the situation. I will definitely go out of my way to purchase from this shop again. Thank you so much!

They sold me the wrong coils and when I went back to exchange them they blamed it on me. And it top…read moreit all off they couldn't even figure out witch coils i need after 10 minutes of trial and error. Profoundly unqualified to be running a vape shop

Sold me expired vape juice. Vape juice Best Buy date is 02/2022... do y'all not check your…read moreproducts? I just noticed this when explaining that the juice was trash to a friend. No wonder. It's over a YEAR EXPIRED. Wtf guys... wtf

My all-time favorite head shop for 14+ years…read more Typically birthday/cash discount for glassware.

Hours state open at 10 am. Showed up 5 minutes early and waited and waited eventually giving up at…read more10:08 am as the business is not open. Won't be coming to a shop that has questionable hours.