I am a military veteran, who was sent by the Veterans Administrator to Doctor Moss's office for a…read moresleep apnea device to help with my snoring. His staff from day ONE was amazing. They all are kind and very courteous. Every visit after; I was greeting by front desk staff by name and big smile (I FELT GOOD). It's such a welcoming and warm environment. With most doctor offices, I would arrive at my designated time; sign in, sit and wait (sometimes up to an hour). I arrive at Doctor Moss's office and start to walk through the door. Before I complete my greetings. Front desk staff are telling me "You are all set Mr. Brown; got you all checked in; they will be with you shortly." Name any medicals office where you get that type of service? When I come to attentiveness to their patient; Doctor Moss and his staff get an A++++ I know this is a long review; but I appreciate great service and a friendly environment. Demetrice T. Brown Sr. USMC

How the reviews aren't at a 5 star are beyond me! I took my 98 year old Grandma in today and the…read moreway they talk to her and treat her are priceless. I, myself, have been going for 20 years. I live 45 minutes away and there is no one else I will ever see. And their new office should be on HGTV. This practice is pure perfection.

Our whole family goes here. We have experienced excellence at all levels of practice from the staff…read moreto the dentists.

I've recommended Dr. Galatro and his practice to all my friends and family. They have taken good…read morecare of me and family in times of teeth extractions, root canals and even a dental implant. I would call Dr. Galatro a perfectionist and so glad I found him and Dr. Wadiak when I moved to town.

Absolutely not! I had a toothache and called for an appt. I had to wait 4days…read more I was there early, I watched 5 patients who arrive after me go in an 3 left before I was taken an hour after my appt. No one at any time said anything about the pain I was in. After the dr took a Quick Look, I was sent to wait for office mgr todo a treatment plan. I waited another 45 mins and walked out. Total time wasted in PAIN 3 hours! Don't go here if you have a toothache they apparently only want patients they can sell implants to!

Dr Vernon and his staff were very professional. My wife and…read moreI just recently started using Family First Dental and we are glad we did. Charolette & Robert McMillan

I would not recommend for any crown work. I had two crowns done in the last 6 weeks. Both my…read moretemporary and permanent crowns came out, so I had to wait days to get back into to see the dentist who put them in. Neither fit well. Front desk doesn't care if you have this happen either. No emergency appointments and the other dentist cannot help you, so you have to wait for the one who did the work. It was 4-6 days. Go to a private dentist with an office staff who cares and has emergency appointments. No one wants to walk around with your root exposed for days.

Find another practice, my family has been going here for over 4 years with a plethora of negative…read moreexperiences, and from the looks of the reviews we're not the only ones. We've been stuck there to finish the Invisalign treatments we were nagged to undergo, until we finally did. Go to an orthodontist! My husband and I started Invisalign with Dr. Ramai after he told us we needed to correct our bites. At the age of 34 he told me I would "need new teeth by 40," if I didn't. We started in 2023, they don't tell you that they will basically be cementing attachments on most all of your teeth for the aligners to effectively move them, that they will need to shave your teeth to correct crowding (so of course you can move teeth if you're just shaving them down), and that a hygienist will be the one removing your attachments by grinding them off and if you're lucky, like me, they will also remove parts of your teeth with them. After my first set of trays I asked to finish my refinement trays, the hygienist told me that they must've gotten thrown away and proceeded to remove my attachments anyway, despite me wanting to finish the trays that "were thrown away," and not offering to order new ones. Then Dr. Ramai comes in and files my teeth down more, without my consent, and then scans my teeth for another set of aligners. It took me several sets of aligners to close the new spacing Dr. Ramai created by filing down my teeth, and during one of the following appointments I was asked if I wanted to use my refinement trays. I told the hygienist I didn't have any and she proceeded to bring out the trays from my FIRST SET that were "thrown away." I would have been done with treatment by now if I had been given my refinement trays and Dr. Ramai hadn't filed my teeth down creating extensive spacing. Fast forward to 2025 when Dr. Ramai left and my case was transferred to Dr. Modad, it took two months to transfer the case and during our initial consultation before it was transferred, she (nor Dr. Ramai) made no mention to there being a limit to the number of trays or an expiration to our treatment outside of the dentist determining your teeth require no further movement. So during my last appointment in November of 2025 my teeth were scanned for additional trays because there is still too much spacing. After scanning the hygienist proceeded to bring back the office manager and tell me that if I wanted to continue my treatment I would need to pay an additional $800 because I had exceeded my scans and told my treatment would expire this August as well as commenting on the original price I paid. My paperwork has no mention of an expiration date or a limit to the number of trays and no one had told me anything prior to this appointment. My treatment is still on hold until they get their payment, despite my case being mishandled on multiple occasions. I do not feel it's fair to be charged more money for a treatment that was paid in full or be stuck with teeth mid treatment despite the dentist telling me my teeth require more movement. When I asked why my teeth aren't where they're supposed to be, the hygienist said, "Dr. Ramai focused on looks" (instead of the bite I was told being the reason I needed treatment in the first place). So it appears to be well known in the office Dr. Ramai routinely mishandled cases. On top of this issue, it takes about 4 weeks to get in to an orthodontic appointment, which routinely they'll say they have no record of. If you try and ask Dr. Modad about your Invisalign results, she will just default to the AI driven Invisalign software and unpredictability of your teeth. As far as routine dental appointments, they'll start the appointment off by booking your new appointment 6 months out, which again, is routinely cancelled. When denying x-rays for whatever reason they will lecture you about it, or ask you more questions about your pregnancy than your ob/gyn at a prenatal visit. They even went so far as to ask my son if he's excited to be a big brother, before I had even told him myself. Don't make the same mistake we did.

After almost 20 years of moving here (we are now living here for 26 years) , we moved from dentist…read moreto dentist. No one was good enough. Until my husband found Quality Dental. Dr. Swanson did work upper tooth. I was so nervous because it was under my eyes and that can caused a lot of pain like your eye start watering. Dr. Swanson had a method of numbing that gum and didn't feel any pain at all. Dr. Tran is my dentist. She also has the same method as Dr. Swanson. She is calm, comforting, and in control. I feel safe. Every one is courteous. It's comfortable to walk in their clinic. They had a clinic closed where I am, but they moved away about 30 minutes drive, but we decided to keep them.

Have been going here for a few years now. My whole family loves it there. Kayla is by far the best…read moreat cleaning my teeth. Dr Swanson is amazing and so down to earth. We will continue to go here as long as the practice is open.

I loved going to Dr. Zain's office. It felt like a home in the waiting room which calmed my nerves…read more The staff was very accommodating as well when I needed an x ray. I had to bring my baby and one of the nurses waited with the baby in the stroller. This was very kind! I couldn't recommend them enough! They made me feel like they cared and took the time to show me the scans and talk to me.

I highly recommend Serene Smiles for your regular dentist! I've been a few times now, and every…read moreexperience has been wonderful. Booking An Appointment Part of the reason consistently taking care of my health is difficult is because navigating websites, setting up accounts, loading information, calling phone numbers, consulting various sources, etc. is mentally exhausting. Serene Smiles makes it SO EASY to book online. Now that I'm a regular, I've also taken advantage of being able to text their number to set or reschedule appointments. I also love that Serene Smiles texts me my appointment information and reminders. It truly couldn't be easier! Your Comfort Is Important Before my very first appointment, I shared during my booking experience that in the past I've had dentists who have grabbed my mouth and roughly poked around without me knowing what they were doing. I shared that my preference is to know what they are doing and why. Serene Smiles exceeded my expectations in every way, first with Sarah as my initial hygienist, and then with Kaitlyn. Both Sarah and Kaitlyn were so kind and patient with me - they explained what they were doing and why, showed me the tools, told me what they were doing, and told me there were some alternatives if I felt discomfort. They consistently asked me if I was comfortable and overall made me feel very cared for. Dr. Zain is also very gentle, and he goes out of his way to explain everything you need to know about your teeth and facial muscles. He also doesn't push unnecessary treatment - he prefers to try less intrusive options and wait to see if there's improvement. After my first appointment was so wonderful, I encouraged my spouse to give them a try, and he has had the same experience. Now I will encourage you to give them a try. You won't regret it!

As usual a great experience (if getting a filling can be great). staff are always friendly and with…read moregood communicatio. Dr Wright is always great explaining what she will be doing. I can't praise this office enough!

Very knowledgeable team. I look forward to continue working with them on maintains my oral health…read more Highly recommend.

WOW the patience of this staff. A textbook Karen stormed in today refusing to wear a mask,…read moredemanding she be seen without filling out paperwork and scolded them claiming having her temperature take was illegal. Instead of telling her off (which is what I personally wanted to do. They calmly repeated their policies over and over until she left. Moments later she came back shouting the same nonsense and berating the front desk attendee before leaving a second time. I cannot commend them enough for the excellent way they handled the situation. And I was very pleased to see them sanitize everything after she left.

I had an appointment scheduled for 05/14. I called on Monday, 05/05 to cancel the appointment. I…read morewas told she couldn't cancel the appointment because she couldn't figure out how. I called again on Tuesday, 05/06 to cancel my appointment. I was told it had been canceled on Monday afternoon. Now, 15 hours before my appointment and when the "practice" is closed, I'm informed my appointment was never canceled. If they can't manage to do something as simple as canceling an appointment, I definitely wouldn't allow them to "practice" their dentistry on me. Maybe this is their way to generate some income from no show fees.