This place is TERRIBLE! Go Anywhere else! The staff gave me incorrect information about HIPPA and…read morerefused to communicate clearly about my daughters care. They also tried to bully me into paying my ex's portion of the financial agreement, even though he is the one who signed it. The entire experience was mishandled from start to finish. I would strongly recommend going elsewhere.

Felt unheard. Dissatisfied with the results. Dr. is deceptive. Her "bedside manner" is like that of…read morea stone.No connection.

Went there for second opinion consultation (free), they are fantastic! Very professional, took…read moreX-rays, listened to my concerns, but did not push me into a decision. So happy i found them.

Our third child has braces on now from Rappahanock ortho. I would definitely recommend them! The…read morestaff is like a well oiled machine. In and out. It's easy to get appointments for the most part. It's easy to get rubber bands if you run out, the receptionists are super friendly and accommodating. They offer financing and follow up appts if needed. It's been an all-around great experience!

I'm not a fan of dentists but Dr. Scott Shirk is kind, spends quality time with patients, answers…read moreall of your questions and is genuine! I have to change my opinion. He's real! He's done a lot to make patients feel Covid safe and I actually relaxed! The office is being redecorated; with comfy chairs, a frig filled with bottled water, gorgeous paintings and a professional staff. I really liked Nikki and don't remember the other lady's name who took my temp and also X-rays. I would recommend this office to anyone who finds dental offices a bit scary... I'll look forward to my next visit and that's a First!

I came across Dr. Shirk's office through my dental insurance's website. After dealing with a hack…read moreof a dentist in Fredericksburg who did nothing but damage to my smile, I gave up, and went on a search for a new dentist. I'm glad I found Dr. Shirk . I had a front tooth crown that I had been waiting for from my previous nightmare for over 4 months. Dr. Shirk assured me that we would get it taken care of with a local lab to match the shade. After a few tries (not the dentist's fault) but the lab, the lab finally got the shade right. Dr. Shirk would not stop until I was happy with the outcome and the shade matched to the rest of my teeth. I must say, I am impressed. Customer Service is very hard to find these days. Dr. Shirk goes above and beyond for his patients from my own experience. His assistant, Alex, is wonderful as well. I love walking into a dentist office where it's clean, the workers get along and are happy, and the dentist himself actually cares about his patient. You'd be crazy not to give Dr.Shirk and his office a try. He is a true definition of someone that takes pride in his work!

I loved going to Dr. Zain's office. It felt like a home in the waiting room which calmed my nerves…read more The staff was very accommodating as well when I needed an x ray. I had to bring my baby and one of the nurses waited with the baby in the stroller. This was very kind! I couldn't recommend them enough! They made me feel like they cared and took the time to show me the scans and talk to me.

I highly recommend Serene Smiles for your regular dentist! I've been a few times now, and every…read moreexperience has been wonderful. Booking An Appointment Part of the reason consistently taking care of my health is difficult is because navigating websites, setting up accounts, loading information, calling phone numbers, consulting various sources, etc. is mentally exhausting. Serene Smiles makes it SO EASY to book online. Now that I'm a regular, I've also taken advantage of being able to text their number to set or reschedule appointments. I also love that Serene Smiles texts me my appointment information and reminders. It truly couldn't be easier! Your Comfort Is Important Before my very first appointment, I shared during my booking experience that in the past I've had dentists who have grabbed my mouth and roughly poked around without me knowing what they were doing. I shared that my preference is to know what they are doing and why. Serene Smiles exceeded my expectations in every way, first with Sarah as my initial hygienist, and then with Kaitlyn. Both Sarah and Kaitlyn were so kind and patient with me - they explained what they were doing and why, showed me the tools, told me what they were doing, and told me there were some alternatives if I felt discomfort. They consistently asked me if I was comfortable and overall made me feel very cared for. Dr. Zain is also very gentle, and he goes out of his way to explain everything you need to know about your teeth and facial muscles. He also doesn't push unnecessary treatment - he prefers to try less intrusive options and wait to see if there's improvement. After my first appointment was so wonderful, I encouraged my spouse to give them a try, and he has had the same experience. Now I will encourage you to give them a try. You won't regret it!

My child's braces were installed incorrectly and a part broke off the same day due to…read moremisapplication of tooth cement. It took two weeks to get in for another appointment, and the staff were unapologetic, resentful, and certainly unappreciative of the difficulty of taking off from work and school. This after paying them several thousand dollars for braces. They can do better.

I have been a patient of Beecroft Orthodontics for years! I have always received top quality care…read morefrom all the staff. I have had many treatments done and am still a patient today! I would 10000% recommend.

Our last appointment we had to wait over an hour forcing us to reschedule to two months later…read more Today we have been waiting over 50 min to be seen despite arriving and filling out the forms early. There is a clear opportunity for better processes to allow patients to be seen in a timely manner.

Providers seem good enough. Never been taken back earlier than 40 mins after appointment time with…read moreno communication for Ortho or pediatric dentistry visits. At current appointment, checked in at 11am with front desk staff, filled out paperwork. 1120 received a voicemail saying I haven't arrived as I'm sitting in their lobby.. won't be returning after finishing treatment.

Very good dentist who provided braces for my wife and daughter, good chairside manner, horrible…read morebilling department. Had a contract for adult services with no insurance benefits where I was paying full out of pocket expenses however when I changed companies that included adults his billing department took the insurance payments on top of the fully paid out of pocket payments and provided no credit or refund of the contract payments. If you have insurance at the start that is included in your contract you should be ok but be careful of any changes along the way as they will say the service charge you agreed to has changed

I had 3 kids with wacky teeth (thanks to their father)…read more I sent all 3 to Dr. C. Very professional, reasonably priced and the staff is SO NICE. It was like we were family. they have 2 locations - one in Fredericksburg and one in Stafford and alternate between the two which was very convenient for me. Forget about any other ortho... Dr. C is the MAN.!!

Do not waste your time or money with them. I had them do implants about 10 years ago paid…read moreapproximately 20000.00. About 4 years ago they began to fail my husand was sick and I didn't have time to correct to get them taken care of 3 of them fell out.I stuck with the dentures they gave me.This past year in January I went to get new dentures at a cost of 2000.00 now my last implant is beganning to fail and I think will have to be removed at a cost and might need new dentures at a cost. I wish I would have read the reviews before I signed up

I have been going to Dr. Cox for years. He's conservative in treatment (as opposed to filling every…read morestain on your teeth.) He's very skilled with novocaine, always finding the nerve the first time, and he cares about his patients. He's efficient, friendly enough without being obnoxious, and a highly capable dentist. His confident, no nonsense air puts me at ease immediately! Their office is very efficiently run. In all my years of going there, I've never sat more than 3 min past my appointment time. I'm sorry others have had bad experiences because i don't believe it's indicative of what is typical from Cox Family Dentistry.

My whole family has been going to this dentist for years. The whole team is amazing. I've had…read moremultiple root canals, crowns, and cavities taken care of here. Never an issue.

Dentist started drilling on my 8 year old after I specifically stated that we are red heads and…read moreneed more numbing solution and that jt takes longer for us to numb. Then the nurse HELD HIM DOWN after he was told to raise is hand if it hurt. When I told her to stop, she ignored me until he squirmed so much she had to stop. Then she apologized and said it's NORMAL! No it isn't. Stay away from this place and Dr Patel!

What a fantastic place! The front desk was so incredibly welcoming, such a warm and friendly…read moreatmosphere! Alex was awesome, very friendly, sweet, and knows her job extremely well!! Dr. Gousias was also very friendly and a true professional. He clearly explained what he had found when reviewing my dental record, what the plan was to fix the issue, and then asked me to tell him a little about myself. I was absolutely astonished! I am 50 years old and I've never been asked by any medical professional to tell them about myself. He even called the next day to see how I was feeling! Truly a top notch dental practice! Thank you Synergy, for taking such great care of me!!! Thank you!!!

This place is so calming it is like entering the womb. Further, the people know your name and…read moreanyone who is there is cross-trained to do all the tasks... like you don't have to necessarily talk to one person. They are all equipped and happy to help you. My husband had to stay to drive me home after a procedure and remarked how juxtaposed their customer service is compared to the entire world of customer service. I LOVE them.