I've been working Woodforest for years now and have always received great customer service. when…read moreissues arise they have been prompt and helpfu!

I owned a business account here thinking it would be convenient to be able to bank at almost any…read moreWalmart. Wrong! This bank is all about fees. They charge for absolutely everything. Pick any bank, except this one.

Great bank. They hire knowledgeable people and they have always been nice and polite to me. The…read morebank has several branches and I have never had a bad experience at any of the locations.

As soon as we walked in, it seemed super casual, unprofessional, and like our money would not be…read morehandled well. It was not personal. Normally when making a new account with a bank, you are brought to a desk to talk one on one. Nope we wrote our information on a lined paper ripped out of a notebook. Then she told us to sit across the room on a couch. I felt super weird about it. And I told my husband that but we were already here and in the process. Then, while people were in there, the banker yelled, "is your social security number ..." and proceeded to yell out my husbands social. He got up right then and asked them to cancel the account because we knew our money and private info was not in safe hands. This may not be everyone's experience. But it was ours and we will not be banking here

Zero stars This establishment is awful, they advertise and…read morework with financial institutions that offer second chance financing. These financial places pay these places in full for the vehicles when contract is signed and customers pay the financiers back the loan. The over price vehicles, some have been wrecked with no explanation of damage, some are fleet vehicles from Texas Louisiana etc with salt and sea air exposures. The salespersons aren't knowledgeable about vehicles or the process, they simply try to bait you in and sell. The management there does not call or contact or speak with individuals even when ask to speak to management. You get crickets. I would highly recommend shopping elsewhere for vehicles. Service and sales are shady and shoddy at best. Turning them in to Virginia motor vehicles board and letting their financiers know so they can be throughly audited and hopefully clean up their act in relations to sales, service, and relations with th public. As well as better business bureau and reviews on social media platforms. ​

Aaron at AutoMattox went above and beyond to help our family find the perfect vehicle in a very…read moretough situation! Our car broke down, and Aaron picked us up and brought us to his office to show us options. He was patient, compassionate, and willing to "do what it takes" to get us home safely in our new car. Thank you, Aaron and William and everyone at AutoMattox!

My daughter was home for Thanksgiving and we had the dealer do a state inspection and change the…read moreoil in her car (it was free). Few days later she left to drive back to Lynchburg and I was a panicked to later see a puddle of oil where her car had been parked. Thankfully the car survived the 3.5 hour drive. I contacted Larry's and explained the situation, they got her in immediately, diagnosed the issue and had it fixed within an hour. They were incredibly nice to my daughter, she was so impressed. I am very grateful for their professionalism, courtesy and prompt assistance. They've definitely earned a repeat customer!

I called the store 10/4/25 spoke with JUSTIN about my engine light being on, and provided code. He…read moreexplained what it could be, but I would need to bring car in so he could get a number off engine and run test. He explained in detail what could be the problem, but asked me to bring car in, NO PROBLEM. Next, I asked did I need appointment, and cost, he told me I didn't need appointment, and there would be NO cost for test, and it would be up to me if I wanted to get it fixed. This is where everything took a turn for the worse. I went in, asked for Justin, and told the young man at counter, I had just spoken to Justin, and he told me I could come up for him to do test. The young man advised JUSTIN that I was there, JUSTIN told him he NEVER talked to me about bringing my car in, and didn't tell me there was no charge, and the fee would be $98. Next, JUSTIN came to the front, didn't acknowledge me at all, turned around quickly, and went back to the car he was working on, at this point I'm feeling DISRESPECTED, and JUSTIN LIED about a conversation we had about 40 mins prior to me getting there. How would I know to ask for JUSTIN if I had not talked to him prior, and why would I take the time to drive up there?? If JUSTIN would LIE about a PHONE CALL he had with me, I feel he would LIE about anything when speaking with customers. I would advise anyone that talks to JUSTIN about getting repairs, get it in WRITING first. Again, if JUSTIN lied about something as simple as a conversation about bringing my car there, I would question his work ETHIC, as well as his INTEGRITY!! The two employees that I spoke to in the waiting area were VERY PROFESSIONAL, not JUSTIN!!

I can't believe the call I just received from Simple Blessings, Inc. In Altavista, Virginia. I…read morecalled the owner to request a review of my homeowners and automobile insurance. The owner, Patrick, was extremely condescending and, rather than review my current policies, told me to go elsewhere. WHAT? I called him out for repeatedly talking down to me and he drops ME after many years. I will find another agent but I'd advise anyone to stay away from this agent. He claims to be a Christian but operates worse than any agent I've ever dealt with. RUN. RUN. RUN.

Can't begin to say enough good things about this company. Patrick and Debbie have been amazing to…read moreme and my family year after year. If I have any problems or questions all I have to do is make a phone call and they take care of it no matter what it is. You won't find a better company or better people to do your insurance business with. I've been with this company for many, many years, have referred several people to them and can happily say I don't just think of them as my insurance agents, they are some of my closest friends. They truly care about all of their clients!

I have bought 5 or 6 cars through various dealerships. None of them come close CMA's Hyundai of…read moreLynchburg. Ramone, our sales person, was a great help in getting us into a great Tucson, at a price that was far more competitive than the sticker. Paul, the finance manager took alot of time helping us get a great deal on the financing end. They are both genuine & took great care of us. We came on the lot to look & walked out with a new car & a dealer we will certainly have for life.

UPDATE: 31 DAYS: ENGINE REPLACEMENT NOW FULLY COVERED, BUT STILL NO ANTICIPATED DATE FOR ITS…read moreRETURN AND NO LOANER. On Tuesday, Day 29 without my vehicle, CMA General Manager Matt Brink informed me that CNA National had authorized coverage of the remaining engine-replacement balance that Hyundai Motor America had not agreed to cover. As a result, my engine replacement is now fully covered. I appreciate this resolution and CMA's efforts to obtain the additional coverage. I was also informed that CMA had reserved a loaner vehicle for me that was expected to be available Thursday evening or Friday morning in Lynchburg. I responded that I was already in Northern Virginia after a family member had driven six and a half hours round trip to get me there because I had been without transportation. I requested that a comparable SUV be made available to me in Northern Virginia by noon Thursday, as I was leaving for New York and could not reasonably return to Lynchburg simply to obtain the loaner. As of Thursday morning, at 9:20 am, I have received no response - NOT EVEN AN ACKNOWLEDEMENT OF MY EMAIL - and still do not have the loaner. I need to leave for a trip in 3 hours and have no response. Today marks 31 DAYS that CMA has had my vehicle, and I still have no anticipated date for its return and no loaner. UPDATE: 29 DAYS AND STILL NO CAR & STILL WAITING FOR ANY INFORMATION ON MY CAR FROM HYUNDAI ENGINE FAILURE WAS ONLY THE BEGINNING This is my first one-star review, and I do not give that rating lightly. For nearly five months, I have worked with CMA's Hyundai of Lynchburg (CMA) regarding serious engine problems with my 2020 Hyundai Santa Fe. The customer service has been as concerning as the engine failure itself. My vehicle problems began in December 2025, when I paid $4,038.91 out of pocket at a trusted local repair shop to replace the turbocharger assembly and related components. When additional problems developed in March, that shop identified issues involving this type of Hyundai engine and directed me to CMA. The National Highway Traffic Safety Administration (NHTSA) documents recalls and investigations involving Hyundai Theta II GDI engines, including action involving more than 1.6 million Theta II-equipped vehicles. I am not claiming my vehicle was subject to those recalls. By June, CMA documented that my engine was consuming more than two quarts of oil every 1,000 miles and had "failed internally." Service & Parts Director Mark Hall later wrote that "Hyundai's engineering team is aware of engine failures of this nature and has made improvements over time." He also confirmed that Hyundai determined "lack of maintenance or outside influence was not the cause" and attributed the failure to "part fatigue." The customer service experience that followed was unacceptable. Calls, messages and texts went unanswered. After meeting with Mark on June 26, I emailed detailed questions and documentation requests on June 29. TWO WEEKS passed without even an acknowledgment. On July 13, I escalated the matter to Hyundai Motor America (HMA) leadership. Only after executive escalation did substantive communication begin. During a later conversation, Olivia from HMA repeatedly instructed me not to include executive leadership on my emails because, as she stated several times, they would not read them. I left my vehicle at CMA on July 27 for an independent third-party inspection. The inspection was completed, but I was not informed of its findings and was told only that the matter remained "under review." During this period, I also had no dealership-provided transportation. HMA initially informed me in writing that rental reimbursement was "not guaranteed" and that any amount approved, "if any," would be determined only after I rented and paid for a vehicle myself. Throughout this process, I have repeatedly been told my frustration is "understood" and my concerns are "documented," while I have continued pursuing answers myself. Acknowledging a customer's frustration is not the same as providing customer service.

I went to the Timberlake store today to ask for help picking a code reader for my car. I gave them…read morethe make, model and year to ensure the code reader I bought worked with my car. Bought the one they recommended. Brought it home and it wasn't compatible with my car. I brought it back to the store same day and they flat out told me it wasn't returnable and there wasn't anything they could for me. $70 completely wasted.

The service was horrible. I waited in line and the manager didn't help me until he helped everyone…read moreelse. Very Bad management. Rude customer service. Very Unprofessional.

Terrific service helping my Dad get a new battery for his truck! Jumped started it and got the new…read morebattery in. Highly recommend!

This place will rip you off. They are dishonest and will quote one price the charge you another.read more