I have been using this bank for two years, and I liked it, friendly, but today my bank account…read moreshows they charged me a $33 overdraft fee when my account had a positive balance! I called, but they said I tried to charge something with paypal. When I said I did not do that, they said I had to contact paypal and they would not credit me the $33 overdraft fee, even through no charge was viewed on my account! This is the first overdraft fee I have ever seen on my account, and I am furious that they did not extend good customer service towards me when I had a positive balance on my account and did not make the paypal charge (and further this "charge" that I did not make was denied and never went though my bank they said!) . Will be changing banks.

From the owner: First National Bank, headquartered in Altavista, Virginia, has over 116-years of trusted community…read morebanking experience. We are a full-service financial institution that offers locally serviced solutions for every need, all with a dedication to providing an extraordinary customer experience. These solutions include Consumer and Business Loans, Electronic Business Banking, Mortgages, Personal and Business Checking Accounts and more. We invite you to visit us today!

They just made a difficulties day better meeting me at the handicapped parking space since the…read moredrive through couldn't print the checks I need. #WowService

Starting July 27th, 2026 the drive thru at the Langhorne Lane branch will be closed permanently…read more Just more great customer service.

Great bank. They hire knowledgeable people and they have always been nice and polite to me. The…read morebank has several branches and I have never had a bad experience at any of the locations.

As soon as we walked in, it seemed super casual, unprofessional, and like our money would not be…read morehandled well. It was not personal. Normally when making a new account with a bank, you are brought to a desk to talk one on one. Nope we wrote our information on a lined paper ripped out of a notebook. Then she told us to sit across the room on a couch. I felt super weird about it. And I told my husband that but we were already here and in the process. Then, while people were in there, the banker yelled, "is your social security number ..." and proceeded to yell out my husbands social. He got up right then and asked them to cancel the account because we knew our money and private info was not in safe hands. This may not be everyone's experience. But it was ours and we will not be banking here