The only reason I gave them a 4 is because their office staff is really lacking. Terrible phone…read moreetiquette and customer service response time. I have used this company a few times. Their technicians seem to be very knowledgeable but their office staff pretty much sucks. Sounds like they are half asleep when they answer the phone and their call return rate is non-existent. Also, why don't their billing statements show my 10% discount on my bill???? I have to call them every time I have them service my AC and the office staff NEVER calls me back!!!!

Beware! Their charges for warranty service is a "flat" fee, regardless of the actual time it takes…read moreto install a part covered by the manufacturer. How does $700 sound for one hour to install a defective circuit board a mere two years after purchasing a brand new Lennox system? A little high?

i need an EV wall charger for my new car. John is easy to talk to. He's able to accommodate my…read moreavailability and able to schedule me right away. Gerardo did a good job installing the charger and he is on time.

Call late Friday Came early Monday…read moreAnd problem solved What else can u ask for Great great company

My Name is William Greene…read more My home warranty service assigned Day & Night AC & Heating to repair my 4 ton Rheem AC unit. The compressor was tripping the breaker. The Techs, Chris and Fritz, arrived on time. They performed troubleshooting and validated my compressor was bad and needed replacement. It was covered since it was less than 10 years old. They let me know they would have to see if they could get the compressor and if so They would replace it on Monday. Today was Friday and it was around noon. Then the bad news. The freon wasn't covered and it would cost over $1000 to replace it. The contract states the warranty company would pay up to $10 per pound. The replacement price was still over $1000. I researched and found my unit should cost at the most from $600 to $800 to get the freon replaced. I found at least one repair service that would capture my freon and reuse it. Unfortunately they were not affiliated with my warranty company. I own a paint and body shop and we service auto AC systems. If we have to break into theAC system we evacuate the freon and reinstall it after a negative pressure check. The Techs from Day & Night said they don't do that. They capture the old freon and take it somewhere that refurbishes it. It's contaminated and it gets mixed with contaminated freon from other units. OK! They left telling me they would let me know if they had a compressor. I called the warranty company and they said they had not received a report from Day & Night AC & Heating and that I should not pay anything before hearing from them. Later the Techs called and said they had the compressor and could do the repair today but I would have to pay the $1000 for the freon. I called back to the warranty company and still they had not received the report. This I told the techs. I waited and waited, heard nothing from the warranty company of Day & Night techs. Called the warranty company inquiring had they got the report? Their answer: Day & Night is refusing to service my address. They have assigned my request to a different company. I reached out to Day & Night to see if I could chat with the owner before writing this review. No response.

We were very disappointed in their service. They came to our house to repair our AC unit and then…read morespent 4 days waiting to place an order for a part. Upon switching companies the part was immediately received and progress was made. If they were unable to repair our unit we would have preferred them to have stated that so we didn't waste a week waiting for them to do nothing. Very unprofessional.

As a Realtor we deal with a lot of HVAC issues here in South Florida. JB has taken care of new…read moresystems for THREE of my clients. The latest was a complete house renovation that required new everything...ducts, air return and the 4 C's. The Seller got quotes from Stuart to Miami, and JB provided the best complete system at a very fair price...far less than the other HVAC companies quoted. JB delivers the most bang-for-the-buck but he will not cut corners. With JB, the system install has to be done right or he won't let it fly. I give them my HIGHEST RECOMMENDATION. JPaul.

When we moved into our home approx a year ago, one of the AC units died within the first week (it…read morewas older and we knew it would have to be replaced at some point, but still, in the first week? Ahh, the joys of home ownership). After getting quotes from a NUMBER of companies, we went with JB's, frankly because they beat everyone's price by a significant amount. They installed a more efficient two-stage unit for less $$ than what other companies quoted for a basic single-stage unit. We also signed up then for their maintenance plan, which means we get priority service calls (and no service call charge), twice-annual maintenance on all units, and 15% of labor. Every time we've had an issue, they've been out within a few hours. When we had to replace another super old unit a month or two ago, we got quotes from a number of providers again, and again JB's was a no-contest choice. Every time we call with a problem, we get assigned the same technician, Jeff (who is fantastic - and since he's been here a number of times, he can basically just make himself at home and do what he needs to), whcih we appreciate because it just makes everything easier since he already knows where everything is etc. In short: -Excellent, responsive service -Great prices (seriously) -Service plan is totally worth the $$ for the free service calls, maintenance visits, priority service, and labor discount -Friendly, professional, knowledgeable people I would have imagined it's pretty difficult to get excited to write a review for an AC company, but these guys definitely warrant it.

Found them in a local mailer magazine and scheduled them to do a tune up on my unit. They were in…read morethe attic for maybe 2 minutes total and spent about 5 minutes on the outside unit. After having my A/C leak through my ceiling I called another company and they discovered the float switch was not connected. If this was connected my ac would have shut down until the clog in the drain line was cleared. Also the tech called me up into the attic to show me how filthy the inside of the unit was. As I suspected the My AC hook up tech didn't remove the panel or apparently touch the attic unit. Edit to respond to the owner. I have attached my payments to your company for a full AC tune up and some duct work. So now you can see that I am in fact an unhappy former customer. Also any reputable HVAC company includes a detailed cleaning in a tune up. So buyer beware, unless you're willing to babysit these clowns and make sure they're doing what you're paying them too they will do shoddy work or half the job.

Outstanding Service - Highly Recommend Damian!…read more Damian did an absolute phenomenal job cleaning all of our house AC vents and sanitizing our ductwork. From start to finish, his work was incredibly thorough, and he didn't cut a single corner. He is exceptionally competent, knowledgeable, and took the time to ensure everything was done perfectly. Beyond his top-tier technical skills, Damian is wonderfully personable, polite, and respectful of our home. If you want the job done right by someone who genuinely cares about quality and customer service, ask for Damian. We will definitely be using his services again!

Their service was outstanding they were there when promised would not hesitate to recommend theread more

They are a great company that was clean and fast on my remodel of my condo. They helped me lay out…read moreand gave me great ideas for lighting and tv set up. I only call them for all my needs. Louis is a sexy rico suave!!!!!

I would say 3.5 overall - At Lindstrom all service technicians are not "created equal." Some are…read moreexcellent and some just not good. AI voice at the call center is a frustrating experience - always ask to speak to a customer service representative ... their AI program is not nuanced enough to meet customer needs. I've had an annual service contract with Lindstrom for a couple of years just for regular HVAC system maintenance and I have noticed that some technicians are excellent and interested in really doing a good job of going over the system and making sure all parts are clean and functioning well and they usually make recommendations to sell other equip or services if they see issues or potential problems. Then there are other technicians who are mostly interested in making equipment sales and don't go a thorough job of servicing the system ( for example; leaving the condensate line dirty rather than flushing it well). I've had mostly good luck but I must say that the occasional lazy technician makes it frustrating. For the company to bolster their value to customers I would suggest that the training and vetting process be revamped to make sure the employees always use their checklist of items to cover in service appointments in order to ensure 100% consistent and reliable service and all employees follow the same recommendations protocols and not engage in any high pressure sales tactics.

I had both my hot water heater and HVAC system maintenance done today. Very nice and knowledgeable…read moretechnicians were thorough and on time too! I signed for the annual maintenance program for my HVAC.

Our Air conditioner was installed by Billfish 8 years ago and we are pleased with their service …read more The respond immediately and our feel like a valued customer. I am thrilled when Lisa answers the phone, as she is professional, caring and friendly! She is the epitome of customer service!!!!

They came out my AC was dead over ten years old, quoted a little over $12,000 for a rheem 3 ton…read more Not to even mention $95.00 to walk through the front door regardless you buy or not! Found another company came out no charge quoted me Trane 3 ton AC $6800. AC put in very next day. Very disappointing with Billfish.