Working with Vivienne and Michelle throughout our loan approval process was great and we would absolutely recommend them for your next home loan. We were initially paired with another loan officer from another company and we were frustrated with their lack of transparency and communication style. Vivienne, on the other hand, was super helpful, transparent, and great with her communication. We are so happy that Vivienne was able to step-in so quickly and was able to save us over $7k right from the first loan estimate. As first-time home buyers, we are very grateful for Vivienne's help navigating us through this loan process. read more

We had an excellent experience working with Vivienne throughout the purchase of our home. From start to finish, she was responsive, knowledgeable, and incredibly organized, which made a complex process feel much more manageable. Vivienne took the time to clearly explain our options, helped us secure a competitive rate, and stayed on top of every detail to keep things moving forward--especially when unexpected challenges came up close to closing. Her communication was outstanding--she was consistently prompt and even responded outside of normal working hours, which gave us a lot of confidence and peace of mind during a stressful time. What stood out most was her ability to problem-solve quickly and advocate for us when timing became critical. We truly appreciated her professionalism, dedication, and willingness to go above and beyond to get us to the finish line. We would absolutely recommend Vivienne to anyone looking for a reliable, responsive, and highly capable lending partner. read more

My friend recommended Vivienne to me and she truly delivered! From the first time we connected via phone, I knew this is the person I want to work with. She's super friendly and know her stuff. She's always available for questions too and really explains everything very well and easily understood. The best way to describe Vivienne is that she doesn't oversell - she overdelivers! Everything went smoothly and super fast. I'm happy with the rate she got for me too. Will definitely use her service again for refinance or a new home purchase. read more

Vivienne was recommended by a friend, and wow--she did not disappoint. She's sharp, responsive, and clearly knows her stuff. When rates started to get volatile in April 2025, she firmly (but kindly) told us to lock it in--and thanks to her, we ended up with a pretty great deal. Our real estate agent who just met her raved about her, and so do we. She made the whole process feel smooth and stress-free, which is no small feat. Honestly, if I could give her 6 stars, I would. But since 5 is the max, I'll just say this: read this review, then call Vivienne. You'll be glad you did. read more

Vivienne and her team are spectacular. We've used them for both of my parents last property mortgages and they've been nothing but organized, efficient and super sweet and friendly! They made everything so seamless and easy for us to understand as well. I couldn't have asked for a better team! Thank you again for everything Vivienne! read more

My real estate agent recommended Elaine Hsu to me. She is absolutely the most professional and friendly loan officer I have ever encountered. Although there were some minor issues along the way, they were handled quickly and made the entire process very smooth. She went out of her way to answer all my questions, even after hours! I highly recommend everyone to work with her, and you will definitely come back to like this review. read more

It was our first home buying experience and Vivienne went above and behind to ensure that all our questions were answered and was a great resource throughout the whole process. I felt that she was a strong advocate for our best interests to insure we were able to lock in our rate at the best time. Highly recommend!! read more

I've had an amazing experience with Blue Financial Group. Vivienne was so kind, patient, and quick to respond. This group has made the home buying experience so seamless. They were able to get things done in a timely manner with excellent communication. I'm so appreciative for them because they have made this stressful process doable for me! read more

Vivienne and her team are consummate professionals. They were responsive and incisive; the perfect information/advice when I needed it and sometimes just before I did. My offer was accepted in part because the seller's agent had good rapport with Vivienne and wanted to work with her. It is hard not to. I would recommend anyone to Vivienne with great confidence. Thank you!! read more

Our recent home transactions was absolutely wonderful. Vivienne and her team ensured everything was on-track and kept in constant contact. In particular I very much appreciated the fact that Vivienne made herself available to explain any questions we had in detail. If we need to move again, Vivienne and her team will be our first stop! read more

Best service, best rates and terms, efficient staff. Very easy process with no stress or hassles

Elaine Hsu is definitely my favorite loan officer from Blue Financial Group. She helps me with my loan application and everything run so fast and smoothly. She is also professional and friendly whenever I had any questions. Their professional team makes my dreams come true. I would highly recommend Elaine Hsu and her teammates. Thank you all for the professional and efficiency teamwork to make my dreams come true. read more

Vivienne and her team at Blue Financial have been wonderful to us. She has demonstrated excellent work and an exceptional service for our investment properties for financial needs. She and her team definitely know what they are doing and they are responsive. Most importantly, they make our lives easy with well prepared and explained paperwork since we always have busy schedules. We highly recommend them! read more

Elaine did a great job and helped us build a plan to purchase our first home as soon as we are ready. She was very responsive and extremely helpful! read more

Work with Vivienne to help us get our forever home. Very responsive, which means she works hard for you at all hours vs your typical banking institution that only responds to you whenever they are in the office...(I'm death staring at you Chase). Clearly explains what documents you need to submit and works with you to cover all the bases for any financial circumstances to ensure your loan gets approved and funded. Looks at for you when interest rates notifies ya to lock in when you can. Almost close to concierge service minus the actual in person meeting. Need a home loan, this company should be one of your top options. read more

I would highly recommend Vivienne. She knows her trade, makes herself available, works fast, keeps you updated and frequently follows up. She is well-spoken and clear with instructions and explanations. I could go on and on about Vivienne. But let's just say, Vivienne is a rarity of someone who is both professionaland personable. What I appreciated most was that for the tasks that she was able to take care of herself, she took care of it. In the past, what irked me about other real estates profesionala is paying for services but still having to do the heavy lifting myself. With Vivienne, all I really had to do is provide her with the required documents and then sign papers. She took care of the rest and really made a daunting experience almost easy. read more

Vivienne and BFG is a top-tier organization. Thoroughly professional, responsive, and detail-oriented. We have used them twice already now and know with certainty that we won't be trying anyone else for our needs. They are absolutely fantastic. read more

This review is for my experience with Elaine Hsu. She was great to work with - extremely responsive and gave helpful advice. Can't imagine the homebuying experience had she not been available for all of my questions. read more

Vivienne is an AMAZING mortgage officer in this company. She is such a fast-paced, efficient, precise, and kind person to work with. When my husband and I were looking for a home, she was able to get us pre-approved quickly, which is so important in this competitive market! Also, she was always supportive during the whole escrow process and gave us professional opinions about things to consider. I wouldn't go to any other company, because I know I'm in great hands with Vivienne! read more

Vivienne offers outstanding customer service and truly cares about her clients. She takes the time to understand your needs and provides personalized solutions. Her expertise and dedication make the process smooth and stress-free. I highly recommend Vivienne and Blue Financial Group for anyone looking for a reliable lender read more

I've worked with Vivienne and her team for a number of years. If there's one thing I can say about them is their complete professionalism and transparency. When we have deals together, her and her team and always on top of every detail - from beginning to end. And speaking of her team, they're responsive, efficient, and super easy to work with. If a problem does arise, everyone is willing to put in the time to get the file to the finish line. I've also heard Vivienne speak at presentations multiple times. She possess a great deal of not only knowledge, but also experience, sometimes that only comes from years of being in the loan business. Overall just a great team! read more

Joshua was among several mortgage brokers we were referred to as we set out to purchase our first home, and came with an extra nod of approval from our agent. After my initial consult with Joshua, I stopped the search short and brought him on board right away. Beyond being professional, kind, patient and responsive, it was evident that he was legitimately knowledgable about not only the mortgage industry in a vacuum, but how the macroeconomic landscape might impact us in the long run. He took the time to break down numerous scenarios to help us understand what our estimated payments would look like in each, and provided guidance that I knew to be in our best interest. Fast forward to each time we put in an offer, BFG's process of reaching out directly to the selling agent with calls, texts, and a personalized testimonial on our behalf really demonstrated that they were a cut above the rest -- this proved critical in a highly competitive market and no doubt helped us finally land our deal. From pre-approval to closing, Joshua and his team at BFG seamlessly integrated themselves into the process and were a pleasure to work with. I look forward to continuing our relationship for a long time to come. Thank you Joshua and Blue Financial Group! read more

It just occurred to me this is only my 2nd review of BFG. I'm totally slacking! But you know who aren't slacking? Vivienne and her team. I can't count how many times she's helped me with either a purchase or a refi. Just completed my latest purchase and Vivienne is absolutely incredible. So glad she's always there to lend an expert perspective. If you're still not convinced why please read below. I consider myself an above average, yet non-professional real estate person. I certainly know enough to navigate a deal structure myself and seeking financing myself and generally ask the right questions when shopping for a loan. However, I still continue to seek BFG's help each and every time because she just makes the process easy and painless and economical! Her team knows how to get the best rate for example, when you're in your escrow period she knows when to lock the rate or to float it and stretch the timeline it if needed. This is super stressful for most brokers, but she's that good it's probably like riding a bike. She knows all the in's & out's of the underwriting process of each of the banks and is so good that she'll have a backup or two or three if in case she see's a problem a hundred miles ahead. She's also excellent at helping you with to a loan package that works for you and where and where not to make the compromises like for example, if you're self-employed or a small business owner, it can be a challenge to prove your credit worthiness and to maximize your loan amount, but she's got you..... NO, REALLY.. She's got you! Let me know if you have any of you questions and I'm happy to answer anything. I owe her and her team at least this much. BFG Rocks!!! Thank you Vivienne and Team! read more

We have been looking to purchase another home, and in the past we have worked with Vivienne Wong and she was fantastic so we decided to work with her again as she always is on top things, explained things in detail, pays attention to detail and really looks out for the best interest of her clients. We are absolutely happy to have her as our mortgage loan consultant as she makes stressful process a lot smoother and we highly recommend her!! Thank you for all your hard work and for helping us in this process. read more

Vivienne and her team are amazing. She really does the impossible. She is so knowledgeable and excellent at her job. You will not regret working with her and her team. She help us closed on our property in record time! I couldn't have done it with her amazing hard work!!!! I wish I could express my feelings more but I just don't have the words...so I simply say thank you Vivienne, thank you for being you! read more

Vivienne and her team were the best! They helped us in every aspect. It was a very smooth transaction. Thank you Vivienne!

My wife & I have now worked with Vivienne & her team FOUR separate times & each time her & her team have been more & more exceptional. This last home/rental purchase I actually made a huge error myself which put the whole purchase in jeopardy but in speaking with Vivienne she was able to come up with a brilliant last minute solution that saved the whole purchase even allowing us to close right on time. I was so grateful that I could not thank her enough & it was proof once again why we always work with Vivienne & Blue Financial Group, because they are consummate knowledgable proffesionals that care about you & your family. We have such a great deal of respect for Vivienne & her team & look forward to working with them again very soon. Cheers. read more

Vivienne came highly recommended from our amazing real estate agent and I see why. She made the whole process easy and enjoyable. Her and her team's diligent work are greatly appreciated. Because of Vivienne, we were able to get our home even earlier than expected. I really thank her from the bottom of my heart for taking such good care of us. You will not regret going with Vivienne, she's simply the best out there!! read more

I will like to recommend Elaine Hsu from Blue Financial Group. She helps me with my first purchase of my new house. The reason why I want to recommend her because she was really effeifict and she was really patient with all my question. As a first time home buyer, I am not familiar with the process. She took me every step of the way and use the language that I could understand to make the whole process so pleasent. I really love to work with her and she will be go to person everytime when I have need for mortgage. read more

Always there when you need them. Josh and Alana were very reliable because they gave bi-weekly updates. You don't even have to ask them. They are always on top of the process. read more

I cannot say enough fantastic things about Vivienne! I had a very complicated HOA situation and needed to close the mortgage in a very limited amount of time. Vivienne was super patient with my case. She was organized, professional, and also worked very fast. I felt like I was in good hands because I knew she had my best interest. I have gone through three different lenders prior to Vivienne and was under so much stress. She helped me fix everything, I'm so glad I met her. Now I'm a happy homeowner living in my dream house! read more

It's literally been almost one year since we set out on our journey (beginning in Sep 2020) to find our first home, and Vivienne at Blue Financial Group has been a huge blessing to have in our corner, always being patient and helping us no matter how big or small our questions/concerns were. And we came out of this process w/ such a great experience, learning A LOT from her and finding the BEST first home we could've hoped for! Being first-time home buyers, my wife and I had an abundance of questions but hardly any answers. Vivienne made sure we were in good hands and was always easy to reach and super communicative. She explained so much about the process once we were in escrow, and never hesitated to forecast potential cost breakdowns for us so we could pinpoint how much of a down payment would make the most sense for our budget. Whether you're risk averse or not, you're in great hands because she'll assuage your concerns objectively so you can make the most educated decision. Looking back on it, that first SFR we were in escrow with several months ago definitely felt like a setback. At first. But because we've been so lucky to work w/ her, we never felt pressured or rushed and were able to make the absolute best of that situation, which ultimately led us to get super lucky w/ what is now our very first home. Like seriously, it felt like the stars literally aligned for us, haha, which is pretty much the best-case scenario any buyer could have during this competitive market. And we would've never made it to this opportunity if it wasn't for how patient and supportive Vivienne is. Ultimately, if it wasn't for Vivienne and our awesome agent, there is no way we could've achieved this outcome, much less all the things we've learned throughout the process. I rarely write Yelp reviews; it's just not for me. But it would be a huge disservice to Vivienne and future home buyers if I didn't take the time to share my awesome experience working w/ her. read more

Vivienne and her team at BFG are simply the best! Vivienne made our first home buying process so easy and enjoyable. She kept us up to date throughout the entire process and was always available to answer any and all questions we had, even when she was on vacation! I highly recommend Vivienne and her team if you are looking to buy a home & in need of a loan officer read more

This group is very professional and patient for answering my questions. And their interest rate is the lowest.

They are the best! Vivienne helped me with an urgent and I finally got my house, she is very very professional and thoughtful! The team can solve any problems! read more

We are very grateful to Blue Financisl Group and Vivienne Wong. Vivienne did a great job. We obtained a loan that fits our financial needs. The process was completed smoothly and fast. Vivienne is professional and knowledgeable. We don't hesitate to recommend her to our family and fiends. read more

I worked with Blue Financial Group on the purchase of my last property and it was the easiest, the most stress-free and efficient process of my entire life. Buying a home is stressful to say the least. I'm so thankful for Vivienne Wong for guiding me through the entire process and being so kind and helpful throughout the process. She was SO efficient and we were actually able to close escrow weeks before our original closing date. She was constantly available and on deck to answer any questions and was immediately getting tasks done within minutes. Her communication skills are top tier which really relieved a lot of pressures as I tend to worry about things if too much time lingers in between conversations. I truly never felt like I was left hanging and I'm truly so appreciative of everything she did for me. Thank you a million times over again, Vivienne!! Truly the BEST. read more

Long overdued review, helped me with home financing last Dec. great rate locking and minimized my closing fees from Joshua & his team.

I am so impressed with this group. Esther and Ryan were always professional, clear communicators and their online portal for files in information for a home loan was exceptionally easy. They were able to get us a terrific rate for a new home in So. Cal. In the past I have struggled to communicate and get timely information from a financial group for a home loan. I want to get them an A plus and above. read more

Joshua and his team is awesome! They were transparent throughout the whole loan process. I am super happy with my loan and very satisfied with how they handled it from beginning to end. I highly recommend this team for your refi or purchase loans. They definitely know what they are doing and has your best interest. This is a beginning of a long relationship, I will have them handle all my residential loans in the future. Great job guys and thank you again! read more