A very caring and personable group of people, received great service from the quoting all the way…read moreto the installation of our new furnace. Our new furnace will be nice to have this coming winter and the air purifier is an added bonus. We'll definitely refer people to First Choice for heating or cooling needs from this point forward.

Have had all my work done with this company. Always professional. Always there for you!. Quality is…read moretop notch- very personalized company. Would recommend this to anyone- very reasonable, fair and honest company. Use for any of your Heating and cooling needs- went through a few of the other companies before finding this one and will stay with this one -- it's all good! Thanks Bryan and Team!

UNRELIABLE!!! They sent the less experienced guy, couldn't find problem, said would check with the…read moreexperienced guy, never called back, called again said would come out next day, no show, called again said can't fix, will come next day to measure and see what I need to replace unit , never showed, called again said the experienced guy is going to come out 2nd call next day, no show called said was not coming but would call no call then i got their voicemail. Whole week waiting around changing my schedule and I same place I was before , no air and no resolve olhkw to get it. This week on vacation, I called they said they would call back still nothing. DO NOT CALL THIS PLACE IF YOU NEED SERVICE.

The team arrived on time, were very careful entering my home, foot protection. Clear they knew…read moreexactly what to do, skillful workers who live in our community, have been with this company for several years. They also installed a new furnace two years ago in my 30 year old home. Also did all my work at the office building I owned. I always hired them because hometown company, I very satisfied. Sincerely, David G. Hall

I called on Tuesday! After Memorial Day! I wanted a estamiate for new air plus furnace! They were…read moreto call me by Friday ! I waited all day today ! I called just now 3-00 could not answer me why I had no call! Not happy at all !

Last week (12/11/16) I woke up to a cold house. I checked the thermostat and it was calling for…read moreheat but the furnace was not running. I looked and it was showing a code for an inoperable flame sensor. I have had this problem a couple years ago and all that was needed was to clean the sensor. I cleaned it, and the furnice still didn't run. I removed it and called the shop to see if they had one in stock. I was asked to come in so they could look at the sensor. Upon entering the front door, the receptionist asked to see the part and said that it looked OK to her but would show Ken and see if he thought it was good. Ken came out, we talked about what was happening to the furnace and what I had already done and said that it could probably be cleaned up some more and took it to the back to clean it. When he came back a few minutes later and handed it to me. He also told me a few things to check out and he also gave me prices for the parts that may need to be replaced. When I got home I put the part in and the furnace fired right up and has worked since. The personal attention that I received was top notch and something I haven't seen in a long time from any company. I WILL be going back if needed for service or parts and if any of my friends ask who I would recommend, I will recommend Ken Hardin heating.

Mr. Tim came out to do some summer maintenance on my furnace and air conditioner and I just want…read moreeveryone at Goyette to know that I really missed Mr. AJ, but I absolutely love Mr. Tim. He is so professional and courteous just like Mr. AJ was, but even BETTER. I am not throwing any shade on Mr. AJ because I love them both the same. These comments are all about Goyette! This is the ONLY company that you want to use for any mechanical issues that you may have on (furnace, air conditioners, electrical, plumbing). This is the only company that you can trust to do the job right and if there is a problem, they will stand behind their work. I love this company!

I am in Oscoda, Mi. and my furnace went out Nov.1st. Ihave had bad experience with Goyette so tried…read moreWeinkauf who are new in area and they found a bad control board. After replacing the furnace still did not work and they could not find problem. I then called Goyette. They replaced the small exhaust motor and the gas control valve which was the problem. All these parts were marked up 200 to 300 percent. and total cost was$4170. The cost of a new furnace. A good example of corporate greed. The small motor runs 200 to 300 on amazon and Goyette charged 1,081.57.