The service tech showed up in a small SUV with a shop vac and other tools. i told him i want a…read morenegative pressure system clean...NOT a shop VAC. He said they have it and will have to come back. He came back with a system that was NOT negative pressure. Cleaned only about 50% of the ducts cause his system would not work on flex pipes. They also wanted a 50% deposit to schedule it. So I wasted $450 and will have to call another company to actually clean the ducts. waste of many run away!

I've heard great things and had great customer service leading up to the appointment- but maybe gas…read morefireplaces aren't their strong suit. Like I said arranging an appointment for someone to come on and turn on my gas fireplace was easy. The admin answering phones was helpful and pleasant. Their fee was $250 to come out which I had accepted. Now the appointment is where my 2 stars come from. The kid they sent out didn't know squat about my fireplace (and well neither did I since I had just moved into the house). After him taking apart the log set going in my attic and my basement and fooling around a bit, he told me it would cost me thousands of dollars because of XYZ- including basement ceiling and walls being ripped out. Also said I needed a new log set and nothing was to code (My house was built in 98) Well come to find out after I reached someone else for a second opinion my remote setting needed to be turned off (because I was never given a remote) and then BAM we had fire. It was just a setting that had to be changed and a wire moved basically. Took him all of 15 minutes max and $120 service fee.

Isaiah was very efficient and polite. Very satisfied with the work done. Price was reasonable .read more

I contacted several companies to run a dedicated circuit for a hot tub as well as a another 110v…read moreoutlet. David came out, was very knowledgeable, through and personable. He had a quote in my e mail within 24 hours after visiting my home. After reviewing all the quotes and evaluating each company's approach, I went with Superior. When the guys from Superior showed up to do the job, they were polite, quick and cleaned up after themselves. They made sure the unit worked and were happy to answer any questions I had. I would highly recommend them and will use them for future projects.

Sin #7 Pride! From:…read moreFralick Heating fralickandsons@gmail.com To:Gregory Ivory Sat, Mar 19 at 6:13 PM I made you aware of it from the beginning that the permit was an extra charge and you never discussed any objection to me personally. Second the thermostat that caused the problem and contention was something I asked from the beginning as far as changing or not you said you were good Davison caused these problems ive had extra cost and additional time due to problems no fault of mine which I will eat as long as invoice is paid in full sincerebates cannot be processed through consumers until contract is settled and paid for if you have grievous take it up who caused your issues in the first place we solved your issues in the quickest time possible thank you have a nice weekend Above is the poor attitude that the owner of the company (Dorian) gives His customers! Out of 6 quotes taken to replace our furnace, 4 of the companies did mention that the mandatory Building permit would be drawn. Fralick, is one of two that had not, nor did he intend to; I discovered this the morning of the installation. When the installation had been completed the unit would not produce hot air; after running for two hours, it could only warm the house to 68 degrees. Outside temp was 20 degrees that day. I called to make Him aware, have it looked at and corrected. Hours later he showed up and made a few changes to the settings on the unit and said give it some time to correct itself. My Wife and I expressed our dissatisfaction with the fact that we still have no heat, His responses were disgusting! His first reply, "This is new technology, and you may have to get use to how it works". C'mon it is a furnace; it is supposed to heat the home! Second reply, "70 degrees is not so bad". Then thirdly, to add insult to injury he say's" This is still better than the kerosene heaters that you were using". All the time being too full of pride to admit that there was a problem; one that he could not identify. He was done, He left! The next morning my Wife had me call Bob Cookingham, the representative from Blessing Heating and Cooling. He had been out and had given us a quote; this was my wife's' first choice. He took the call and said he'd be at the house in 30 minutes. He was at our door within 30 minutes and after 10 minutes He knew something was not right. It took another 20 minutes for Bob to identify that the AC was running simultaneously with the heating unit; cooling the air down to 68 degrees. He isolated the trouble to the thermostat which was likely damaged by the previous failed installation. Bob was a total class act; He never spoke badly about Fralick and Sons. He even complimented their work. Bob refused any compensation for His efforts, He recommended that we not mention His visit to Fralick and Sons nor that He isolated the problem, but only point them in the right direction. After telling Bob what was said by Dorian (the owner of Fralick and Sons), the news that someone else identified the problem that he failed to, would not likely be received well. The next evening without getting a follow-up call from Dorian or anyone from Fralick and Sons to check on how we were doing, I texted Dorian, and informed Him "It appears that the AC was running as well as the furnace. I turned off the breaker to the AC unit and now we are getting good heat". The installer came out and began to trouble shoot. He pinned it down to the thermostat. He was apologetic and said, "I am sorry, that's something I should have caught". Hearing the installer (Patrick), accept accountability made all the difference in the world! Thank you, Patrick. Dorian did show up. He seemed a bit giddy. Probably because they didn't cause the problem and got to make a few bucks on the sale of a thermostat. Dorian did say that He never heard the AC running when He was here the night before and missed the issue. And as you can see from His response above, that He had no part in "our issues". With sarcasm I say, Thank you for your "absolute Professionalism" Dorian!

Our AC died during this oppressive heat wave. When our first quote was unable to schedule us in for…read moretwo weeks, Fralick was able to prioritize us and get the job done as quickly as they could. Dorian was extremely knowledgeable, honest and gave much information regarding options as we opted for new furnace in addition to the AC. The guys who did the installation did a great job. We are now nice and cool and will be warm and toasty this winter. I also plan on calling them in the future for any emergency heating/cooling needs. Thanks Fralick And Sons so much!

I've been very happy with the quality of Orsburn Electric's service on several projects. They have…read moredone some outdoor electrical work for us as well as hanging light fixtures indoors. Blake and Hunter are very knowledgeable and professional and were happy to work with me on getting the fixture to just the right height. I also appreciate how much they cared for my home in cleaning up after themselves. Would highly recommend them for all electrical projects!

I do not know where these 1-star ratings are from but obviously did NOT work with the company I…read morehaired....Orsburn Electrical installed a whole house generator, and new service panel for me. The bid was very competitive, and their dedication impressed me. (Also knew a couple of people who had work done by them.) Installation was on time, efficient, and they paid close attention to my house and property, NO DAMAGE. The team was personable and professional. It's good to know a good electrician, it's great to know these guys. So, Mark, Hunter, and Blake thank you gentlemen, appreciate it! Dave M.

Top recommendation for these guys. Showed up same day even hrs before approximate time. Friendly &…read morewent into detail about problem with my AC. Had everything up & running in no time. This all in the beginning of summer, which has to be be their busiest time of year. This is also after I had contacted quite a few other companies. First company came out & in ten minutes said I need a whole new system with approx $4-5 grand bill . Second company wanted me to go purchase a thermostat he suggested before he even got here. Called Veteran at 8:00 am, they came out by noon & were done in a couple hrs. Great guys & my bill was just for their time . They did have to do some rewriting with new wires & didn't change a penny for parts ! Above all-this is a veteran owned & operated company & do give a veterans discount. Highly, highly recommended for all services !! A+++++++Thank you so much Veterans !

I manage repairs on bank-owned properties, and got a call at 3pm on a Sunday to say that an elderly…read moretenant lost his heat in freezing temps. Called Veteran's at 3:30pm, and they were on site within an hour. Bill was great about calling me to let me know what the problem was. He had to order the part, but went out of his way to get a space heater for the tenant for the night, and then Bill was back first thing the next morning to restore heat. I really appreciate how quick, helpful and professional Bill and Joann were. Very fair pricing as well. Will absolutely call them again next time we have a need.

I called because I needed a new water softener. I was told it would cost $49 to have a technician…read morecome out. I explained that the unit needed to be replaced, but they said a technician still needed to assess the situation first. The technician was there for about 15 minutes, confirmed the unit was bad, and wrote up a proposal -- then I was billed an additional $312. None of these additional charges were disclosed to me in advance.

In the last year they've been out for times every time very professional great prices the job done…read moreyes promise if you're looking for plumbers that you can trust look no further.

We were without our Air conditioning. Tony was reliable, affordable, talked us through what he was…read moregoing to do. He never once tried to up sell us and that means alot as home owners in this economy. We would recommend him and have stored his number.

Very quick response, great service, affordable prices, and helpful advice!!! Would definitely call…read morethem again if/when I have furnace/AC issues.

I called Brian when I saw a water stain on the ceiling. He sent Joe to come check it out. Joe…read morefound the problem and fixed it fast. Great company with great people! I highly recommend!!

We were completely satisfied with Timbercrest. When a severe…read morehail storm heavily damaged our new home I contacted Timbercrest based on the excellent reviews they had received. I was not disappointed. From the quality of work to the communication with Brian the project manager. Everything went well even when our insurance company initially came in low on the estimate to repair. They even repaired a few things the initial builder got wrong.