A very caring and personable group of people, received great service from the quoting all the way…read moreto the installation of our new furnace. Our new furnace will be nice to have this coming winter and the air purifier is an added bonus. We'll definitely refer people to First Choice for heating or cooling needs from this point forward.

Have had all my work done with this company. Always professional. Always there for you!. Quality is…read moretop notch- very personalized company. Would recommend this to anyone- very reasonable, fair and honest company. Use for any of your Heating and cooling needs- went through a few of the other companies before finding this one and will stay with this one -- it's all good! Thanks Bryan and Team!

Sin #7 Pride! From:…read moreFralick Heating fralickandsons@gmail.com To:Gregory Ivory Sat, Mar 19 at 6:13 PM I made you aware of it from the beginning that the permit was an extra charge and you never discussed any objection to me personally. Second the thermostat that caused the problem and contention was something I asked from the beginning as far as changing or not you said you were good Davison caused these problems ive had extra cost and additional time due to problems no fault of mine which I will eat as long as invoice is paid in full sincerebates cannot be processed through consumers until contract is settled and paid for if you have grievous take it up who caused your issues in the first place we solved your issues in the quickest time possible thank you have a nice weekend Above is the poor attitude that the owner of the company (Dorian) gives His customers! Out of 6 quotes taken to replace our furnace, 4 of the companies did mention that the mandatory Building permit would be drawn. Fralick, is one of two that had not, nor did he intend to; I discovered this the morning of the installation. When the installation had been completed the unit would not produce hot air; after running for two hours, it could only warm the house to 68 degrees. Outside temp was 20 degrees that day. I called to make Him aware, have it looked at and corrected. Hours later he showed up and made a few changes to the settings on the unit and said give it some time to correct itself. My Wife and I expressed our dissatisfaction with the fact that we still have no heat, His responses were disgusting! His first reply, "This is new technology, and you may have to get use to how it works". C'mon it is a furnace; it is supposed to heat the home! Second reply, "70 degrees is not so bad". Then thirdly, to add insult to injury he say's" This is still better than the kerosene heaters that you were using". All the time being too full of pride to admit that there was a problem; one that he could not identify. He was done, He left! The next morning my Wife had me call Bob Cookingham, the representative from Blessing Heating and Cooling. He had been out and had given us a quote; this was my wife's' first choice. He took the call and said he'd be at the house in 30 minutes. He was at our door within 30 minutes and after 10 minutes He knew something was not right. It took another 20 minutes for Bob to identify that the AC was running simultaneously with the heating unit; cooling the air down to 68 degrees. He isolated the trouble to the thermostat which was likely damaged by the previous failed installation. Bob was a total class act; He never spoke badly about Fralick and Sons. He even complimented their work. Bob refused any compensation for His efforts, He recommended that we not mention His visit to Fralick and Sons nor that He isolated the problem, but only point them in the right direction. After telling Bob what was said by Dorian (the owner of Fralick and Sons), the news that someone else identified the problem that he failed to, would not likely be received well. The next evening without getting a follow-up call from Dorian or anyone from Fralick and Sons to check on how we were doing, I texted Dorian, and informed Him "It appears that the AC was running as well as the furnace. I turned off the breaker to the AC unit and now we are getting good heat". The installer came out and began to trouble shoot. He pinned it down to the thermostat. He was apologetic and said, "I am sorry, that's something I should have caught". Hearing the installer (Patrick), accept accountability made all the difference in the world! Thank you, Patrick. Dorian did show up. He seemed a bit giddy. Probably because they didn't cause the problem and got to make a few bucks on the sale of a thermostat. Dorian did say that He never heard the AC running when He was here the night before and missed the issue. And as you can see from His response above, that He had no part in "our issues". With sarcasm I say, Thank you for your "absolute Professionalism" Dorian!

Our AC died during this oppressive heat wave. When our first quote was unable to schedule us in for…read moretwo weeks, Fralick was able to prioritize us and get the job done as quickly as they could. Dorian was extremely knowledgeable, honest and gave much information regarding options as we opted for new furnace in addition to the AC. The guys who did the installation did a great job. We are now nice and cool and will be warm and toasty this winter. I also plan on calling them in the future for any emergency heating/cooling needs. Thanks Fralick And Sons so much!

Blessing Company has the most efficient and friendly employees. And it is affordable. They arrive…read morepromptly as scheduled. We are very pleased to have found them for our house maintenance of plumbing and heating/cooling.

Jake came out to look at my water softener leak and re-routing the flush out drain. They ordered…read morethe parts and he came out and completed the work in less than a day. The repair was reasonable compared to the recommended replacement by another company. Thanks Blessings Co.

In June 2023, I bought a 2002 square-foot Tudor style home that was built in 1929. I really wanted…read morecentral air-conditioning, but knew it would be problematic because of the plaster ceiling and walls. Not only that, but I have a boiler and radiator heating system system and I wasn't willing to replace it in lieu of a furnace for central air and heat. I did get one bid and that was for mini splits only and then only in 2 bedrooms upstairs and one unit in the dining room. The price was astronomical and I thought I would be resigned to using portable air-conditioning units during the hot months. That was, until I found Jeff. We scheduled an appointment for a free estimate, and he determined that he could install central air conditioning in all four bedrooms and the bathroom upstairs by placing the air-conditioning unit in my attic. The other company I had give me an estimate never even thought of that concept. The possibility of having central air downstairs wasn't an option because of a number of different obstacles. I have two mini splits downstairs, situated in rooms that will allow for maximum cooling of every room on the lower level. Tyler, Ethan, Hunter, and Jeff, himself, were meticulous and took pride in their workmanship. They went to great lengths to ensure that my flooring was covered and everything was cleaned up at the end of the day. I've had a lot of work done at my house since last June, and this crew was the most polite, thorough, and hardworking as I've seen! I would give Optimal Heating and Cooling 100 stars if I could!

I had a great experience with Optimal Heating and Cooling. Great customer service with fair pricing.read more