I really enjoyed my recent visit to this location of Ross. I found some fantastic yellow jeans…read more(yes, adorable!) & a pair of fun brown wedges that I'm wearing right now at work. The prices were phenomenal and I was impressed that most of the racks were organized. The changing room attendant was talking to a colleague about social things when she counted my items, but it didn't stop me from quickly getting in & out of the fitting rooms. I will stop by again the next time I'm in town!

I love bargain shopping, and I love having a Ross in our town, but I wish that they did a better…read morejob keeping more inventory in the store. It always feels like it has been weeks since a truck showed up, and it's not like the store is ever empty. Every time I visit there are lots of shoppers, and there is always a line, which says to me if they managed the store inventory better they could really kill it! Additionally, like many retail places left in our area, they seem to struggle with staffing, which adds to the line issues that others are complaining about. There is a lot of opportunity for this store if they just took advantage of it. If you are looking for a huge selection in a well-managed store, this probably isn't worth the visit. But if you can handle rummaging through mediocre selection to find that fabulous deal you might luck out.

For years I have patronize this nursery and for the most part have had a pleasant experience. I…read morestopped in to pick up a few flowers to fill in where some of my perennials did not come back. There was one really sad yarrow left. It had been eaten by deer and not looking so happy. When I went to the counter to pay I asked the young lady if she could offer a discount for the plant. She said sure maybe a little discount. In the meantime a man who appeared to be the owner arrived at the counter. She asked him if they could take a little off since the plant was not well. He abruptly and in a very ugly and rude tone sad to me," No, if you don't like it, don't buy it!l". My reaction, "Wow!" So much for customer service and common courtesy to speak to a patron with respect. I was appalled by his abruptness, so was the girl. There are plenty of lovely nurseries in our valley and an awesome one in Basalt that has a beautiful sectional of perennials and garden treats. It would be worth while to make the trip to be treated with kindness and respect. Go somewhere where they appreciate your business,no matter how big or small your purchase.

I believe that this is under new ownership. Am I incorrect? The plants are sad looking. The…read moreofferings are sparse. And the young woman who helped us had to be shown the difference between a begonia and a impatient!!

Incredibly great service from Stef and Peter trying to get us a torque wrench at a discounted rateread more

Good help is hard to find and even harder to keep. Loyal customers are easily lost with bad…read moreservice. Olivia could use some training in customer service. "Please", "thank you", a smile and eye contact go a long way. A customer should never be treated like a nuisance in a customer service industry. I like shopping at Ace, but if I ever have such rude service again I will be hard pressed to go back. Additionally, I looked up the store and called this morning to ask about certain items being in stock. The lady I spoke with, I did not get her name, was rude when I mentioned that maps lists the store as "permanently closed". If this was my store I would want to know so I could fix the problem. She snapped at me, "there is nothing they can do" and promptly ended the call. No one at the store has ever been so rude before, I'm not sure what's going on now. Hopefully they turn this around.

After reading some of the recent reviews, I felt genuinely compelled to share my experience. I have…read moreworked with Home Outpost for more than ten years for staging, consignment, and purchases for my own home, and my experience has been consistently exceptional. I understand that misunderstandings can happen in any business. Communication can sometimes be misinterpreted. That said, I truly cannot reconcile the suggestion that Jen could be rude. She is one of the kindest and most patient people I have ever worked with. I consider myself fair and reasonable, but I also have high standards. I am very particular when it comes to staging because it represents a significant investment for my sellers, and the presentation has to achieve a specific result. Not once in all these years has Jen or her team shown frustration or impatience with my requests. In fact, they usually get it right on their own. And on the rare occasion that I ask for adjustments, they are gracious, collaborative, and committed to making sure I am absolutely thrilled with the outcome. Staging is not just decorating. It is strategic. It matters. And they treat it that way. I am truly sorry if anyone has had a negative experience. That is never something to dismiss lightly. But based on over a decade of consistent professionalism, kindness, and results, I felt it was important to offer a perspective that reflects the team I have come to know and trust. Home Outpost has been an invaluable partner in my business and in my own home, and I remain grateful for them. I would strongly encourage you to try them; I highly doubt you will regret it.

I sent a email with pictures on items that I would like to consign to them and they never even gave…read moreme the courtesy of a phone call back or email. very unprofessional.