Horrible customer service. Placed an order on 28 August and still have not received it. Will not…read morerespond to emails. People need to start contacting their credit card companies and dispute the charges. Unfortunately I can't do that because I used a credit to pay for my order. Guess I'm just out 68.00 unless I take them to small claims court. Will never buy from this boutique again!!!

Owner, Kayla, is so condescending and rude. I ordered two shirts almost 3 months ago, and they…read morenever came. Excuse after excuse was made, but there was really no accountability for what had happened. Communication and explanation was very poor. Instead of accepting accountability, I was belittled and degraded. I wholeheartedly support small businesses, but I will no longer support this one. They need to do better in being kind and appreciative of their customers.

The hours in the photo are incorrect. That photo is from before the pandemic. They are open every…read moreweek day and Saturday 10-7 and 11-5 on sundays

It looked uncrowded on a Saturday, so I was pleasantly surprised to find a really good selection…read moreof athletic shoes of all different brands in a range of sizes and widths. The store is huge, with shelves full of boxes, so I figured was kind of self serve, but then I heard a man ask two staff members for advice on running shoes and they gave him a good explanation of differences among two brands he was considering. So they do have knowledgeable people working. I found a pair of Easy Spirit walking shoes for $4 less than zappos. I wish they had athletic socks to go with the shoes, but all they had was "fashion" socks and some warm boot socks. Yelp didn't have hours, so I took a picture of their sign.

Always a great experience. Very knowledgeable and friendly. Great inventory with many different…read morebrands.

The best shoe store in the area! Great brands and very helpful people! It is worth the trip!read more

terrible place to work, and don't recommend shopping here. Do your self a favor and shop elsewhere.read more

Popped into Kohl's for a dress shirt and took some time to wander about. Prices are decent and they…read moreare certainly well marked. Compared to other Kohl's that I've visited, the menswear department was tidy and well fluffed. Neat and organized. There was not a ton of stuff dripping everywhere and the racks were tidy. The shopping area was a little tight in places but the merchandise was well laid out and the mannequins were dressed in the right styles. The shirts and ties were well matched too. The young lady at the register was polite and prompt.

After striking out at the Walmart in Chambersburg I decided to go a little further out and attempt…read moreto find what I needed here. It didn't hurt since they were so near one another. I made my way up I-81 and was here in minutes. I walked in and pulled out my list once again and headed around the store to locate the items I needed. Luckily for me I wasn't striking out in here. In fact I was finding everything I needed and then some. I was actually surprised since I was looking most of the day for my items. Also I was not thinking that I the close proximity would grant me the ability to find what I needed. I figured since I couldn't find it at a store a few miles away I wouldn't be able to find it here either. That was not the case. The only downside was that I had to explain what I wanted to an associate after they told me the item wasn't there. Thing was the item I wanted was locked up behind a counter. So how would I know if you had it or not, and in that case how would any other customer know for that matter. Not sure if they were hiding the item because they wanted to purchase it, or if they were just too lazy to put the item on the shelf. Either way, you don't do that.

We had an extremely uncomfortable and disappointing experience at the Shippensburg Walmart today…read more We went there to buy several things for my two younger sisters' first apartment, including a large trash can, bathroom caddy, and curtain rods. We used the self-checkout, paid for everything, and had our receipt showing every item we purchased. As we were leaving, a greeter began chasing after us and insinuating that we had not paid for the larger items because they did not have stickers on them. We were then stopped with someone from loss prevention standing behind us, which made us feel surrounded and as though we were being treated like we had stolen something. We explained that we had just gone through self-checkout and that no employee had put stickers on the items. More importantly, we had our receipt right there proving that we had paid for everything. Instead of simply checking the receipt and apologizing for the misunderstanding, the greeter started going off about how an employee "should have" put stickers on our items, as though that was somehow our fault. At that point, loss prevention walked away and so did we, completely baffled by how the situation had been handled. We understand stores need to prevent theft, but there is a respectful and professional way to verify a purchase. Chasing down paying customers, surrounding them with employees, and making them feel like criminals because Walmart's own employees failed to put stickers on merchandise is not it. We paid for every single item we left the store with and did nothing wrong. The entire interaction was rude, embarrassing, and completely unnecessary. I would not recommend shopping at the Shippensburg Walmart after this experience.

I went to this establishment today to pick up hair supplies for my daughter. The staff was…read morefriendly and very accommodating. We'll definitely patronize this store again. #ShopBlack #BlackOwned

From the owner: Braiding Hair, Crochet Hair, Wigs and Weave for purchase*…read more Barber and Braiders * Manicure and Pedicures And MORE!

Wonderful customer service! Looking for SAS shoes for my mother and we found them here. These shoes…read moreare well made and my mother is very happy with her purchase. We'll be back to shop again.

I'd been surfing the net and stumbled across some discontinued Irish Setter work boots on the ELM…read morewebsite. There were only two left, deeply discounted, and one of them was in my size! I placed the order. The initial phases of the purchase were outstanding. The credit card transaction went smoothly, and shipping was fast. At that point, I could have easily justified a five star rating for the retailer. However, when I received the shipment, I noticed that the synthetic "leather-like" material around the padded collar on one of the boots was disintegrating and peeling. The label on the boot indicates that it was manufactured nearly 4 years ago (Oct 2017). According to most footwear manufacturers, shoes and boots made with synthetic materials such as polyurethane generally have a shelf life of around three to five years. After that period, the materials can disintegrate due to a process known as hydrolysis. The actual time period depends on storage conditions. I wrote an e-mail to ELM shoes and attached a photo of the disintegrating boot. I indicated in my e-mail that I might visit a local cobbler to see if the boot could be fixed with a minor repair. To me, this would be preferable to having a really nice pair of boots end up in a landfill. After sending the e-mail, I visited a local Red Wing Company shoe store to ask for their opinion. The Red Wing store confirmed that the deterioration was likely due to their age. Red Wing suggested that I could wear the boots for up to 6 months, and then have them repaired under warranty if the condition worsened during that time frame. This would involve submitting a warranty claim through ELM shoes. At the same time, I received an e-mail from ELM offering me a refund for the boots. I replied to ELM that, based on my discussion with Red Wing, I was thinking about keeping the boots. I asked ELM if they would process a warranty claim for the boots if it became necessary. Up to that point, I'd been impressed with ELM's handling of the issue, and had "chalked up" the disintegrating boot to an honest mistake. However, that second e-mail to ELM was greeted with the "cold shoulder" treatment. I never received a reply. Perhaps my visit to the manufacturer's store offended their sensibilities in some way. After being ignored by ELM, I again contacted Red Wing. They agreed, in the absence of any assistance from the original retailer, to process a warranty claim directly if it becomes necessary.

I've been going here for years and we finally have a shoe store in Cumberland County that staff ,…read morefits you , takes the time to understand your needs , and has great customer support. If you're a running, hiker or just looking for great service , a wide selection of shoes, this IS the place !

Cameron was extremely helpful and knowledgeable! Not only did he give me the best shoes for my…read moresituation, but also helpful advice on how to improve my running. It is obvious that he enjoys what he does and has a knack for helping people reach their goals.