Thanks to Sara for being so helpful with our pillow purchase! She was a great listener and knew…read moreexactly what to recommend for our sleep needs. And she was so kind to our kiddo! We will definitely support this business when it's time to replace our mattress. Highly recommend, ask for Sara!

Sales person was very good-well informed and very patient.The delivery was awful-couldn't fit box…read morespring upstairs and got nasty attitude on the phone from whoever supervises the delivery.Try Mr.Mattress-local firm and free delivery.Also less expensive.

I think this has been one of my favorite shopping experiences in Asheville. My kids received new…read morebeds for Christmas. I don't know if anyone else is tired of buying a bunch of gifts that nobody needs? I find that task to be exhausting. So this year they got the gift of good sleep:-) When you walk into Sleepworld it's very different from other mattress stores. The national chain stores feature fluorescent lighting and pushy sales people. Not to forget all of their products are off gassing toxic petroleum and fire retardants. Sleepworld is a very relaxing atmosphere. The lighting is calm. The employees are very knowledgeable and want you to be an educated consumer. The moment that I mentioned my concerns of off gassing, I was immediately pointed towards certain products and price points. I was never judged! Nor was I given any condescending crap like, "those claims haven't been scientifically proven," or, "the EPA says those chemicals are perfectly safe!" No, I was given alternative choices. I also had the opportunity to work with Amanda the store manager. Fabulous!! Not even kidding, she's fantastic. I will shop at Sleepworld again! I will work with Amanda again. I love this store and the experience.

I'm being generous here. We desperately needed a mattress. We bought a king for us and three more…read morequeens for the house. Nice salesman The delivery went very well. The queens are fine. But a week into sleeping in the Queen it actually hurt my husbands back, which they were informed he deals with a lifelong back injury from a car accident. Every store we spoke to offer a 120 days trial. Even now. We had it for 8 days. ( only because they are closed two days in the middle of the week). They offered to pick it up and give us 20% off another mattress. No refunds. No exchanged. It was nearly $1800.00 and they would not ( like the other three places I spoke with ) stand behind their product. Sad. So if you plan on buying a mattress I strongly suggest you try a company willing to stand behind what they sell. This one does not. We obviously went with another company that is willing ( in writing ) to guarantee what they sell.

I have bought furniture from Ashley's for years and I will never buy from that store in Arden…read moreagain. I went in for a new living room set and I was dealing with Robbie to find the right set. We had found the right fit for what I needed and I was ready to make the purchases and I stated I did not want the warranty and he said the price would go up if I didn't purchase the warranty. I asked if could take some off the price and he instantly got up and said "I'm going to go see if I could help someone other customers." Every experience I have had there was good but he ruined me ever shopping there again. I have spent over 10k there in the last 5 years.

Overall nice store, and nice people, but very pushy when it comes to the warranty and price. And…read morenot very knowledgeable on the furniture.

Michael made our shopping experience so easy and seamless! He is very knowledgeable and took the…read moretime to really understand our needs and help direct us to a mattress that would be the best fit. Michael's customer service is top notch!

I highly recommend getting your next mattress at the Mattress Man located at 229 Airport Road in…read moreArden, NC. Michael the sales guy was friendly, very knowledgeable about all the mattress types and there was no pressure to buy. They have an awesome selection of all brands and excellent prices. Also if you're new to the area, Michael is a walking Wikipedia of brewery knowledge. On top of all that, after you visit the store you may recognize Michael loading up a mattress into a delivery truck in one of Mattress Man's commercials. No, I'm not Michael's talent agent, just a satisfied customer. Thanks, DanV of Fairview, NC

I went in on a Saturday (8/9/25) and spoke with Sara after I had walked around the store a bit…read morewhile she was assisting other customers. I was looking for a twin mattress I could take home today. While helping me, a couple walked in and Sara excused herself to attend to them while I tried three different types of mattresses out. She joked I could have taken a nap! I liked a pillow in the store and she took $50.00 off for being patient while she helped the couple as she was the only sale rep in-store at the time. Sara was knowledgeable and listened to my concerns. Felt like a cared for human rather than just a customer being sold a product. Had to go to the sister store up the road by Gamestop and Moe's to get the mattress and pillow, but it was a smooth, coordinated process.

Went in to by a mattress and Therese was very knowledgeable, helpful, and friendly. I would by from…read moreher again. She was not pushy at all.

We were amazed at the size of their new store in Arden near…read moreBiltmore Estate. A great selection and Lily was able to help us with selecting fabric as well as favored furniture pieces. All within our budget.

bought an expensive loveseat and it arrived damaged in several places. I immediately called them…read moreand told them what was wrong and they said they would make it right. After not hearing from them in a month I called them several times having to leave a message most of the time. After six weeks or more I was called and told they could give me the parts to fix it and would get it on the schedule. Well after several more weeks they called and said since I live 1 and a 1/2 hours away they couldn't come fix it so they could either give the parts to me to fix myself ( which I can't) or exchange it. And then I was told I'd have to pay to bring back the brand new damaged loveseat and pickup the new one. Like I said I had to pay someone to do that the first time and now I'm expected to pay again. This was their mistake not of my doing at all but I'm the one that's being penalized by these people. I told them let me talk to my wife and would call back and I did. Cynthia was on the other line as I was told and would immediately call me back to which it did not happen( as I expected) so I called them back after several hours and was told she went home for the day and would get back with me once again. I'm not holding my breath. I've been lied to to many times to count about getting back with me to handle this. I would never deal with these people again on anything at all. I'm getting ready to get the bank involved for fraud if not taken care of very soon.

We moved back to town and needed to furnish our home immediately having sold all of our beds when…read morewe sold our home in Michigan. We came into town and went to Sleep On It in Arden NC. There was a nice selection of mattresses for our variety of needs (master, guest rooms) in all price ranges. I have specific needs with low back and hip issues, so I needed something specific, and they had it. We purchased all of our mattresses with box springs and had it delivered the next day with white-glove service. It was so easy to work with this company. The owner Deb Vetere is doing things right . . .and we were happy to support a local woman-owned business.

From the owner: Shop the best selection of mattresses in Arden, NC. Our knowledgeable staff will help you find the…read moreperfect mattress for a comfortable night's sleep. Visit our Arden store today and sleep comfortably tonight!

Great products & customer service. Selecting the right mattress is important especially when one…read morehas back pain. Justin was very knowledgable and extremely helpful with which of his products would be best for me. I really appreciated that I did not feel any pressure to buy the "latest or greatest" mattress or that the salesman was just out to make a deal. He also helped choose the right pillow for me. Plus they delivered my mattress the very next day! It has been 2 weeks now since sleeping on my new mattress and pillow and my back & hip pain no longer exist!s!! I am so grateful that I chose to shop at Mattress Warehouse of Arden ( usually I would have went in the more popular stores ) and thankful for Justin's assistance. I highly recommend you shop there for the best experience!

worst experience ever. Absolutely stay away. mattress we originally bought didn't work for us so…read morewe re-ordered a different mattress. They canceled the order even though we never asked for it so we waited and waited. Finally got in touch and they said no it's coming tomorrow and then we get an email from corporate saying it's been canceled. Send an email back saying why canceled we don't want to cancel. We want this mattress never received a response back from them on the two emails we sent never received any response when we left messages at the store and then at some point, they were just looking at the number and knew it was us. They would not answer the phone took it to the state They did nothing either considered taking it to small claims court and decided it wasn't worth the stress and agony pathetic this company should be ashamed of themselves.

Great selection and their customer service orientation was fabulous. We look forward to going back…read moreand highly recommend!

Service was excellent Location had great parking…read moreTop notch inventory Something for everyone I think you enjoy it!