Phil did a great job selling our house! We knew we were up against a major challenge in the current…read moremarket. Apparently, there were something like nine houses for every buyer at the time. Still, Phil went all out and did a bunch of things above and beyond to help our house stand out. It worked! We are thrilled that we were able to sell it, and along the way Phil kept us in the loop and held our hands along the way. We highly recommend him.

first of all I am a Veteran. this guy PHIL Shaver scam artist. Beware…read more he had a me on the phone after 15 minutes of stupid home questions about selling he never offered me a price. Beware this guy is a joke from hell. I mentioned all the up grades I had and he still bull shitted me, So don't waste you time and effort. NEVER RECOMMEND

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

Garrett was instrumental in helping us purchase our first home. Since I was relocating from…read moreCalifornia, I had to search for houses in Arizona while still living out of state. Garrett kept me updated with market insights and new listings, and he even arranged video tours when I couldn't travel. We eventually found the perfect home, and despite heavy competition, Garrett stayed persistent and made sure we secured the contract.

100% professional, reliable and affordable. Working with…read morerep. "Josh" was effortless. I highly recommend

Apparently when I am paying your title company thousands of dollars for the service, it is too much…read moretrouble to communicate with me when documents will be signed. They received all their documents on Friday. Suddenly on Monday afternoon, I receive a text from the notary that she is coming to my house at 5:30. What? They must think I am just sitting around at home waiting for their whims to stop by. This is without ANYONE from the title company EVER sending any communications to me at all!!! Even after bringing this to the attention of the loan officer who reached out to title, she called me. How about someone lets me know what stage of escrow we are at? How about someone courteously asks what my schedule is? The sad part is the woman on the phone seemed to think they didn't do anything wrong. Not even an apology. I do NOT recommend the customer service of this title company. I'm bitter that they were even paid by ME (not the loan officer) for their horrible service and communication.

We met Jeff and Debbie in December of 2015 through my parents while we were down in Arizona for 2…read moreweeks. My dad had us set up to go with them and their Realtor's, Jeff & Debbie to look at a house they found that we heard was amazing. My husband and I were looking for an investment house and didn't know that what we would be walking into would be our home in just about 30 days. First off, Jeff and Debbie are great people! They show professionalism and really really care about their clients. They seem to always be available when you need them and made the house buying process seem easy and seamless. They worked with us on making the sale out to what we wanted it to be and explained everything to us. They gave great advice and were very honest with us. They are on the ball and ready to serve you! Even after the purchase has gone through they are still there for you to help you with anything you may need. They are great and we are so glad that we got to work with them to buy the house that we have always wanted. I would HIGHLY recommend using Jeff and Debbie as your Realtor's. I actually cant recommend them enough! =)

I have known Jeff and Debbie for years, so when it was time to sell our second home in San Tan…read moreValley, AZ there was no choice. From the first walk through they pointed out features to fix in order to make the house more appealing and had contacts to get all of it done. We had a tenant that was in the unit at the time and it was not always easy, but Jeff and Debbie were understanding and accommodating. They offered client portals for us to see if there were viewings and updates on the neighborhood to see if we would need to adjust our approach. Once we had a offer they drew out what the offer would look like to our end game and also included a counter offer. We countered and it was accepted, we were under contract in about 4 days. They kept us posted on the inspection and appraisal as well as when then loan for the buyer was funded. The day of the closing they were reaching out to us to congratulate us, which is awesome seeing how many agents see the transaction as closed and move on. Jeff and Debbie also sent us a follow up email letting us know about the escrow account on our house that we sold and how we should have funds coming back to us from that. Overall if you are looking for someone to show you around or list your house, and truly be honest with you and still care about your interest, Jeff and Debbie are the way to go.

It's hard to find the words to express how impressed we were with the quality of service we…read morereceived from the Gillette Team. We've never been one to put much faith in Agents, but the Gillette Team really changed our view on what a positive difference "effective and competent" representation can make. Our home was sold, and then fell through in the eleventh hour when there was an underwriting issue with the buyer's lender... That's when Shannon rose to the occasion, and through her extensive network was able to present alternative lending options to the buyer - and got them the lending they needed. Shannon understood how important getting our home sold on schedule was to our family, as we moved out of state, and if she hadn't found alternative lending, valuable time would have been lost, and at great additional expense to our family since our new home out of state had a hard closing date. Thank you to Shannon for making it all possible. The Gillette Team is a 'Class Act", and it's with great enthusiasm we recommend them to anyone looking to sell their existing home, purchase their next home, or both. A++ service and follow-through! Thank you Gillette TEAM! Alan and Kate, Tempe, AZ

"Not only did she find us a home, she set us on track for a better life."--J(&J)…read more After many months in our new home, we can't give enough compliments and thanks to Shannon Gillette and to ourselves for finding her. The choice of an agent can be a tough one because so much bullshit can be avoided when you have a good one. Shannon = Beyond good. We came to Phoenix a little over a year ago with the expectation of being renters for a number of years--until we met Shannon. We = Jonny & Jimmy. After we looked at a number of rentals, and went through two other agents who did not see our needs as the priority we felt they ought to be, we found Shannon and emailed her about a home to rent. Within two minutes Shannon responded to my query. Lightning speed! (insert double lightning bolt emoji here) This set the precedent for all future communication between us. Which is what you want in real estate. No matter the time of day, Shannon made us feel like we were her number one clients and treated us as equal partners. You know, like, how some people talk more to one person than the other? Well, she didn't do that. She valued us both, heard us both. The rental market then, inflated and overrun with desperate renters, who often found themselves in line with 6-20 other applications scared us. With this truth, Shannon empathized and because of her relationship with a trusted lender, she knew about an unbelievable program designed for people like us--soon-to-be-first-time home buyers. "There's a program available right now in which you can own your home for less than it will cost to get into a rental. I promise you. It is real." In total dismay, yet elated, we trusted her and began the process of buying our first home. A process filled with many ups and downs, twists, turns and mini-heartbreaks--all of which lead us to a house--perfect for us in more ways than we imagined. With each passing day, week, month, we love our house more as we continue to beautify and make it our own. Now, instead of paying someone else's mortgage, we build equity and form deep relationships with our community. In no small way, Shannon played a key role in our moving from impoverished renters--to strong homebuyers. Sounds dramatic? Well, it is. That's why. As a result of owning a home, our credit scores have improved making us more financially mobile. From lower interest rates on existing debt to better rates on insurance for our cars and home, we see improvements all around. The gratefulness we feel for crossing paths with Shannon never goes unsaid. We recommend her to all we meet and some, not hearing us for whatever reason, have tried other agents and at their agent's lack of knowledge and we watch their frustration mount--to the bursting point. And then we shake our heads, and say the same damn thing, "Why didn't they just go with Shannon?" Shannon let us set our budget, and never made us feel uncomfortable with it, never pushed us to spend more like agents often do. She put in our hands the tools to choose the neighborhoods we wanted to explore, often driving at least 1.5 hours each way to show us a home. Her lightning-speed responses ensured we never missed opportunities. Her knowledge, vast and detailed, along with her ability to educate us along the way inspired the confidence we needed to endure a few months of tricky negotiations, which led us to the best possible place. Even though we come from different backgrounds and beliefs, like, she had no idea what Mercury Retrograde was nor the havoc it it can cause, she encouraged us nonetheless when we felt disparaged and celebrated with us when it was all complete, keys handed over with basketfuls of treats and toys for our pups. Shannon = Magic. Without a doubt.

I was recently facing a need for advice on how to handle an upcoming deed/title legal issue. Kristi…read morescheduled a same day phone consultation to better understand the issue and provide legal guidance. By noon the same day, Kristi provided me knowledge on how the system works in a way that I could understand, and helped find resolution. I will definitely call Kristi again for any upcoming real estate or personal estate planning, and highly recommend you do the same.

Very knowledgeable and professional in all my questions. Would highly recommend her. She was…read morefantastic with my living will. I also used her for all my estate questions.

Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

D2 was a pleasure to work with, believing I had a small job to be done to just find boundaries for…read morea fence, they were extremely helpful and flexible enough to work with my schedule. They were here when they said and very informative on ever step along the process, as well as fair in the pricing. I reached out to a few others before choosing D2, didn't even receive a return call from one and serious sticker shock from the others. Again a knowledgeable, fair respectful company I would not think twice to use on any future projects.

Quickly and painlessly ended a boundary dispute at my Mom's place. Their survey placed the…read moreboundary markers such that they can not be questioned. Understand that good work isn't cheap; they were not the most expensive choice. They did do the most thorough job with a great amount of integrity behind it.

We worked with Brandon, and he was excellent. He took the time to explain everything thoroughly,…read moreanswered all of our questions, and always responded quickly whenever we reached out. The process was simple and straightforward, which we really appreciated. Not only did Brandon help us better understand our coverage, but Stewardship was also able to save us money on both our home and auto insurance compared to the agencies we were previously with. It feels great knowing we have good coverage and a team that is responsive and helpful when we need them. We highly recommend Brandon and the Stewardship team.

I've always been an entrepreneur so health insurance has always been a challenge. A friend…read moreconnected us to Ryan and he was the best!! He laid out all our options so we could compare and gave us great advice for what would work best for our family. It was great to speak to someone who does this everyday and we can count on as our business grows.