Very clean and has the most helpful staff…read more I had a GIANT rug I was trying to move in to a unit by myself and without me asking the manager (I assume) decided to grab a cart, help me load the rug onto it, and then into my unit. He even climbed into my unit to shuffle things around so we could make the rug fit! I was very surprised at how hands on they are with helping their customers. The man at the front desk was also very helpful as I had several questions for him. When I didn't know what size unit to lease, he walked me around the facility showing me different sizes so I could know which one I needed. I would highly recommend this facility to my family and friends.

Super easy to use. It took me 15 minutes to get exactly what I needed. Super friendly and helpful…read more They access is convenient and they have moving carts for general use and specialized for mattresses. Good price too.

The service was excellent. Over our years with students at UA we rented 4 different storage units…read morehere. Management was extremely helpful and made it easy to do transactions from out of town. The price for a climate controlled unit was as good or better than everywhere we looked. Everything was clean, safe, and easy to access.

I have been VERY satisfied with my customer service experience at Kicker Road Self Storage. The…read moremanager, I think his name is Bruce, was very responsive to our questions and concerns and seems to be a very honest person looking to help his customers. They recently expanded their climate controlled indoor storage and this worked out perfectly for my child who is a student at University of Alabama and needed storage for the summer. The place is clean, and they are very concerned with the security of your belongings. They have fences, keypad access and they have put up security cameras everywhere. They are very close to the UA campus so it was only about a 5 minute drive to move things back and forth. Pricing was very reasonable and they even prorated the move out month in August for the college students. Most places make you pay the whole month! Payment was easy and I was able to set up online service to automatically charge my monthly rental to my credit card. I highly recommend Kicker Road Self Storage. Thank you Bruce!

Autumn was very friendly and easy to deal with in doing business here. I felt safe and good…read morelocation to the campus.

From the owner: At Campus Storage, we have a solution for eliminating unwanted clutter without having to part with…read morethe things you want to keep.

I worked with Meg at All-American Self Storage to secure a climate-controlled unit for the summer…read morefor my daughter's college apartment items. I called from MA and reserved a unit based on my description of what we had in the apt to store. Meg helped determine the size unit we needed and nailed it. She was professional, detail-oriented, nice, and made me feel like I was her only customer and followed through with emails, confirmations, reminders, etc. I was more than happy to have used this service and would recommend them to anyone who asks. If only every customer service person had these skills, passion, & work ethic!! Thank you, Meg!!!

Our stuff got stolen and they had no idea. They were no help and we didn't get told it happened.read more

Best storage company I've ever had! When I first moved my stuff in; it was 100 degrees and the…read moreowner brought us water and drove my friend and I to the front. Then, when I went to move out my car wouldn't start and the owners helped me in every possible way they could so I could get back on the road. Storage is super clean and the owners are very respectful and helpful. For any parents that worry about their kids putting stuff in storage while their on summer break or in general, I can promise they will be in good hands.

Hands down the BEST storage facility EVER! We have used them for over a year and a half. The…read moremanagement team of Denise and Ronnie do an excellent job of maintaining the facilities and making sure each customer is satisfied. I had an issue with the keys to my locks not working properly (likely my fault for getting them mixed up or something) and Denise immediately solved the problem by cutting off the old locks, installing new ones that had matching keys & held onto an extra set of keys in the office should I put myself in another bind. Upon being able to open the lock on one of our 3 units, I was unable to open the door. My previous movers had stacked boxes in such a way that they collapsed. Ronnie went out of his way to get the door open, take the boxes out and restack everything properly. They are always riding the property with cold water on hand for customers that are working in their units. I really can't say enough about this facility other than the fact that I am really going to miss them when we get our units cleared out this week! if you are looking for a storage facility in Tuscaloosa, you won't regret using this group! Also a very convenient location!

Seems they don't go to bank often...send check for payment of my unit, over 1 mth and check still…read morenot cleared when I check my on line banking. Also, try to call, always receive voice mail...what happened to answering phones in a business??

Westgate Storage was one of several storage units recommended by our movers. I chose Westgate…read moremainly based on available unit size and price. Since we needed a 10x30, I wanted a location that offered that size, rather than having to get a 10x20 and a 10x10. The 10x30 was $260/month, which seemed reasonable for climate controlled storage. One major bonus of Westgate is that it's literally a drive-in warehouse, so you aren't out in the elements while accessing your unit. This came in handy, as we moved out of our unit in the rain. The paperwork is pretty standard, but the way they handle things is that from the date you rent the unit, you have 7 days to move in. If you don't move in, they cancel your lease. Rent is pro-rated when you move in, but not on the way out -- they charge every month on the first, so plan accordingly. Overall it was clean, well-maintained, secure, and easy to access. I'd say this is as good as self-storage gets!