Didn't return any of my calls. I quit trying to get a hold of him . Not sure if he's still in…read morebusiness

Buyer beware! Had a windshield installed 6 weeks ago, they…read morewere all happy about setting the appointment and doing the install. Everything changed after that. To complete the installation, there are OEM vertical trim strips passenger/driver sides that blend in with the vehicles finish. One week after the installation, the drivers side trim piece blew off while driving. After calling Scotts Auto Glass back, the owner stated that in 500 installations this had never happened and said that someone must have taken it or tried to take it. Mind you, it's a Ford Explorer with a gazillion of these or so on the road, and one that I have owned for 6 years with no problem. He said he would call me back ...no call back. Two weeks ago, driving again in normal conditions on the freeway, the passenger side blew off! I call again, the owner literally laughed at me, basically calling me a liar. He won't take care of replacing these parts correctly and free of charge, which the price of two of these far exceeds a windshield replacement deductible. There are so many places you can go to have this basic job done correctly! I urge you not to deal with this guy with an obvious lack of character and integrity. If you need someone to be a "one and done" hire for service, hire him...as that is what he is expecting...no repeat business! I can only hope that he goes out of business and picks up trash on the freeway for extra money, maybe then he will find my trim strips. - Disgusted

DO NOT GO HERE. Took my BRAND NEW 2026 CLE 53 Mercedes here to get tinted and roof wrapped Robert…read moreDexter caused over $3,000.00 in damages to my brand new vehicle. saw that this shop had a decent ratings which I can only deduce now to be friends and family because the quality of work and damage the owner Robert Dexter caused to my vehicle is inexcusable dropped my BRAND NEW car off on 03/25 where Robert said it would be finished around 7/8 pm. Robert texted me at 7:04 stating he could not get the job done because his plotter was offline no problem issues occur but I can only guess that he was just trying to buy more time to mess up my vehicle even more we agreed that the following day I would pick it up at 12:00pm he texted me at 11:00am asking if we could move the pick up time because he didn't like the rear window and was still tinting the front window I arrived at his shop at 1:30pm Robert told me I could come inside and wait if my ride had to leave upon entering the "shop" I was met with absolute disarray 3 cars including mine stuffed into a 2 car garage with my passenger side door resting on a table and drug paraphernalia even a pound of cannabis observed on the table I understand cannabis is legal but would you trust anyone intoxicated working on your vehicle? It's not professional after waiting roughly an hour and Robert trying to tint the windshield 2x he kept creasing just told me to come back on the weekend to have his friend do it I picked out some issues with the film in his shop where he addressed it and said it would lay down over time he also stated and admitted he is new to tinting and wasn't experienced this is a $100,000 vehicle not a car you experiment on I could not totally go over the car in his "shop" since it was so cramped and dark drove the vehicle home where I was astonished at the novice level of work dust in the film, unclean cuts, fingers where the tint did not adhere to the defroster lines the roof wrap was also not properly wrapped or tucked where you can see exposed paint upon realizing this i started going around the car to make sure nothing else was messed up I observed mud caked into the floor in my brand new car with copious amounts of white dog hair took me roughly 4 hours to get the carpets clean and dog hair removed , a scratch in the interior rear trim piece, roof bike mount clip broken, several towel marks/swirls or drag marks from dry wiping the car or dragging tint across the paint, and a dent on the passenger side door. I texted Robert stating I would be taking it somewhere else and would like my deposit back after not hearing from him the following morning I tried to call him where I was just sent to voice mail so I texted him again saying I would be seeking legal action not only for the $212.00 deposit but also all the damage he caused if he did not refund the $212.00 for the deposit he finally texted me back Friday with a b.s. excuse about dealing with "family issues" the response he sent was from chat gpt this kid doesn't even have enough brains to come up his own responses Robert takes no responsibility for his actions or his work and just makes excuses for his garbage work save yourself the headache and go absolutely anywhere else. Mr dexter takes no accountability for his actions and has no respect for anyone or their property

From the owner: Michigan's go-to for vinyl wraps, ppf, and detailing. Make your vehicle unique contact us today!read more

I don't normally trash a company but I've reached a Crossroads. I had my windows tinted with a hair…read morebehind the tint. Since I don't want to look at someones hair every time I look out my passengers side window I went back. TWICE...on a scheduled appointment. Both times the tint tech was unavailable and not onsite. Since I didn't want to wait I left.

All I asked and paid for was a steam vac of the truck and was not completely done. the truck was…read morepretty clean to begin with, brought it in vacuumEd. They totally missed the Mark and I'm not pleased at all.

I had my new 23 Mach E tinted at 20% all around and 50% windshield, everything turned out great!…read more Dropped it off at 9am and was able to grab it around 1pm same day DLK went over some of the precations to not do because of the fresh tint and the cold that is going on right now in Michigan. I'll be grabbing a quote from DLK for my next project in the spring on the car! Thanks again!

Professional and friendly service from start to finish…read more Excellent work at a fair price. Very pleased with the tint replacement on my truck.

I Googled "PPF and ceramic near me" and that's how I found 596 Tint Factory. Within minutes, Shawn…read more(the owner) personally texted me. From the very first conversation, he walked me through the entire process -- what to expect, timelines, options -- no pressure, just straight, knowledgeable guidance. He was personable, patient, and genuinely cared about doing it right. Even more impressive? He was able to squeeze me in the same day. If you know anything about high-end tint/PPF shops, that's rare -- especially for a place this busy. They kept the car for two days to complete ceramic coating and front clip PPF, and when I picked it up... I was honestly blown away. The gloss was unreal. It looked way better than the day I drove it off the dealership lot. The depth, the shine -- next level. I'll be honest -- I've never paid for a service like this before. I questioned whether it was "worth it." It absolutely is. Every penny. Beyond the results, the customer experience was top-tier. Communication was fantastic the entire time. The shop is spotless, organized, and family-friendly. The team clearly knows what they're doing and takes pride in their craft. You can tell this isn't just a job for them -- it's reputation and passion. Shawn and the team -- I truly cannot thank you enough. If you're on the fence about PPF or ceramic, stop researching and just call them.

Sean, the owner helped me pick out the correct tint for my new 2024 Jeep Grand Cherokee. We picked…read moreXPEL plus. (20) Had all the windows done. The tinting just adds a great look and supreme cooling to the Suv. Recommend Highly. Get the Plus