This isn't an establishment that I will ever return to. Not only were they trying to force me to…read morehave a test that I already had done, but when I told them that I believed I had it done and I was looking at the results. I was treated badly by the front desk, person, and the person who took me back to have my eyes examined. The front desk woman with the long dark hair told me well. We don't have your results so you will have it done. The one who took me back to have the eye exam questioned me on why I didn't have my paper signed, and when I explained to her that I had pulled up results from an eye test that I had done that I was going to show the doctor. I was told that if I didn't have the test done, she would be dilating me. Now mind you, I drove myself, so I was curious to how she was going to dilate me and why she said it in such a nasty way. But because I don't like conflict, I said do what you have to do when she was done. I went back to the room and waited for the doctor. I showed the doctor the results. She confirmed that I had that test done. I wasn't apologized too. I told her what her employees had done and said to me and that they were rude to me. It was basically just looked over. my point is this is a test that would have caused me an additional $40 and I felt that the way I was treated was unprofessional. Why are you trying to force me to pay for a test that I told you that I think I had already taken and I was looking to show it to you?! The only reason why this place even gets two stars is because of the woman that checked me out. She was very sweet very pleasant and knew how to talk to a patient. I'm not hard to get along with. I do not cause a scene. I do not raise my voice, but I do expect respect. And I don't feel that's too much to ask for considering I'm paying you to do a job for me. Basically, I walked out without getting glasses from there because I would rather have my money spent somewhere else where I'm treated better.

My Husband and I have been going here for years now. The eye care physicians are really…read moreknowledgeable and helpful. We also buy our frames and lenses from them and they have a good selection. They usually always have a sale of some king going on. I highly recommend them for your eyecare needs.

I could list numerous positive interactions I've had with the staff at Georgetown Eye Care but that…read morewould take awhile so i'll only list the most recent one. Dr. Richardson performed my second YAG procedure (not finding a ride to/from Lex is a bonus) last week. I planned on leaving from his office to go on a week vacation until Dr. Richardson said he was prescribing eye drops and if anyone has experienced the same pharmacy delays I have you know my reaction to that! No worries though, the front desk staff googled the closest pharmacy to my vacation spot and sent the prescription there. And, gave me her cell number in case I had any problems getting it! I have the utmost confidence that Dr. Richardson knows my vision history and is treating my specific issues. My eyes never feel like they have been abused when I leave his office. He's careful, considerate, knowledgeable and never rushes. I highly recommend them!

Had cataract surgery and annual checkups. Staff and doctors are very good. Very professional…read morebusiness but also friendly.

Dr. Costa was very thorough and explained everything. I found great frames that fit my budget, and…read morethey take all insurance. The staff was very friendly and helpful, and I love my new glasses.

Everyone was so friendly, and kind. They treated me like I was an actual patient and not just…read morerunning you through. I would highly recommend Dr. Costa to anyone! They had a huge selection of glasses, you'll have plenty of options. It was a wonderful visit, and I enjoyed going to the eye doctor!

after dr. lane and dt. carpenter left the staff and brittany the practice manger is rude,…read moredisrespectful. when you call the office to schedule your exam brittany or some of the other office staff members get a attitude with you and put you on hold for a long period of time. no one is nice, caring, supportive, and understanding of the paitents anymore. Brittany the Paractice Manager always has a attitude.

Just went to the Nicholasville/ Man o War Walmart location for the first time. I loved it there!…read moreDr. Lane is absolutely amazing and took her time with me. I loved the techs/receptionists Samantha and Blake, they are so sweet and kind. I think patient interaction is so crucial and coming from a healthcare background, I think they did amazing and I am happy to establish them as my primary optometrist. Highly recommend Dr. Lane!

Completely customer centric. Glad my wife found this…read morecompany. Keep the money local with good people that run great businesses.

Super helpful, nice staff with excellent customer service. They had what I needed when other shops…read moresaid they couldn't fix my glasses. Highly recommend! Go here for your glass repair needs.

Excellent Physicians and staff!! Dr. Daniel Moore is one of the best Ophthalmologist in Lexington…read moreat UK hospital!

I moved to Lexington in early 2019 and had a hard time finding an eye care provider I liked as much…read moreas the one I had back in Louisiana. I tried several places--one felt like a cattle call, where I was just another person being rushed in and out. Another location claimed to accept my insurance, but I was still charged $110 for a basic annual exam that should have been covered. The following year, I decided to try UK Advanced Eye Care, and I'm so glad I did. The staff is wonderful--friendly, professional, and great at what they do. But what truly keeps me coming back is Nicole. She handles the eyewear side of things and is simply the best at what she does. Nicole has helped me with my glasses in more ways than I can count. She's kind, knowledgeable, and always greets you with a smile. After three years, she's the reason I continue to return. To be clear, I go to the Turfland Mall location. Thank you to the entire UK Eye Care team--and especially Nicole. I really appreciate what you do!

This was great. I was able to meet my new Optometrist today, Dr. Maggard. She has a nice assistant,…read moreArden. So I went in today post Covid to finally get a check up. Apparently, people in Lexington, KY are really on top of their eye health. It is next to impossible to get an appointment unless one takes time off from work. I have never seen a place so busy. I went through the whole exam process and I was helped every step of the way. The entire process had taken like 49 minutes! They were both very customer focused, always making sure they gave me their full, undivided attention and I mean none of that, looking at the computer and answering. Full on eye contact. That is superb customer service. But I have to write that I will miss Dr. Santos; however, I am sure she would be so pleased at how these individuals helped me today.

The folks in Hamburg are great! Friendly, patient with you asking questions they've probably heard…read more1000 times. The people out front are attentive and thoughtful, Dr. Maggard is wonderful and will sit with you like you're her only thing she has to do. Can't recommend enough!

Friendly, great bedside manner, very professional and highly recommend if you need eyelid surgery…read more Quick service, staff friendly, helpful and professional as well.

Absolutely outstanding work. Had both upper and lower lids done and the results exceeded…read moreexpectations. Office staff honestly didn't seem to communicate well, including with each other, but Dr Cowen was impressive at every turn. Everyone I was involved with were all kind and friendly including at the clinic where the procedure was done.