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9 months ago

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2 years ago

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2 years ago

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Skin Laundry - Hoboken - About a 2-3 weeks into treatment

Skin Laundry - Hoboken

3.5(13 reviews)
0.1 mi
Free consultations
Available by appointment

I have their $50 introduction, laser treatment. They were…read moreclear about the instructions and whether or not I was a good candidate and it would be better if there was more follow up. I do look good even though it's just temporary glow from the laser. I don't have to wear make up right now and that's good. This was Maintenance for me . The people working there are very clear and accurate. The girl who did the treatment was very nice and friendly.

I was genuinely excited about my facial appointment scheduled for Monday morning and called on…read moreFriday to confirm and ask a few simple questions. Unfortunately, the customer service representative I spoke with was extremely rude and dismissive. When I asked for a general idea of when I might expect to see results and not looking for a specific time, she got very defensive, Rude and snappy. She refused to give me her name and refused to connect me with a manager before hanging up on me. When I later spoke to the manager, Kiah Tobee, who was very professional and apologized for the situation, explaining that the staff member Monique was probably having a bad day because there had been many rude calls. I appreciated her response, but I no longer felt comfortable keeping my appointment. At no point was I being rude. I just had questions. In today's economy, every dollar matters, and I want to feel valued when choosing where to spend my money. I hope management takes this feedback seriously -- customers should feel respected and appreciated, not dismissed for asking questions.

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Skin Laundry - Hoboken - Where we started before skin laundry.

Where we started before skin laundry.

Skin Laundry - Hoboken - After about 3 months of resurfacing.

After about 3 months of resurfacing.

Skin Laundry - Hoboken

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EC Beauty Studio and Spa

EC Beauty Studio and Spa

4.6(107 reviews)
0.3 mi
•$$

I started coming here about 3 years ago and even after moving to NYC I've continued to make the…read moretrip to NJ. I often get asked why I would still drive to Hoboken when there are so many great salons and spas in NYC and I can truly say it's because of the team. Of course the studio is clean, relaxing and beautiful - that's a given in today's beauty industry and what we've come to expect and demand - but the team is so professional, knowledgeable and beyond skilled, and that's the difference. In addition to having a talented and educated staff, Skin by EC offers a wide range of treatment options that have completely changed my body and skin. (All I can say is ask about the venus legacy for cellulite reduction. It has changed my life and I've gone from not wanting to wear shorts to loving my legs again - thank you!!!) With that said, I would like to acknowledge Maggie. She has completely transformed my skin and body and I am so grateful I found her. Her love for what she does radiates through her work and her positive energy makes you feel comfortable and at ease. She is so clean, knowledgeable and friendly, and I trust her recommendations because of how skilled she is. I also appreciate all the little extra things she does during my treatments to make my experience a 15/10. In today's environment, it's tough to find people that truly care about their clients and their profession and Maggie is that person. She's one in a million.

Thank you Oana for rescuing my skin for a second time. I have struggled with acne most of my life,…read moreand my late 30s have been no different. I used to see Oana before covid reset the world. I came back to her this year after losing my confidence a bit with my appearance. My skin was a disaster. After three monthly facials, I am over the moon to see my results. She helped address all of my concerns. Hormonal acne, blackheads, congestion. I am starting to feel like myself again. She is profoundly informative and thoughtful. I trust her 100% with my face and I'm so thankful for her help. I have seen Erica for microneedling and I was also thrilled with the decrease of my scarring. It's probably to come see her again soon! Thank you again Oana and EC Beauty!

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EC Beauty Studio and Spa
EC Beauty Studio and Spa - Lead Aesthetician

Lead Aesthetician

EC Beauty Studio and Spa - Makeup Artist / Aesthetican

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Makeup Artist / Aesthetican

Bluemercury - cosmetics - Updated May 2026

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