The staff is really nice, the price is great, and the apartment itself is really nice. I just wish…read morethe pet fee wasn't so high, $400 fee plus $15 a month seems really steep to me. Other than the the complex is great.

We moved here in June of 2016. We have been very satisfied with our experience here at The Grove at…read morePark Place. They sponsor activities for the residents every month. They have cookouts, pool parties, breakfasts, karaoke, and bingo. We look forward to receiving the new calendar each month. Amelia and Kayla are excellent property managers. We live in walking distance of a cleaners, convenience store, pizza place, rice bowl restaurant, fried turkey restaurant, barber shop, hair salon, and Food Lion is less than a mile away. We just signed a new lease and look forward to living here for many years to come.

Ive never experienced such wonderful customer service. Incredibly kind and professional ! Highly…read morerecommend

Loved everything about the property and the staff was awesome. Mike always greets you as a friend…read moreand not just a tenant. I would recommend this Property to anyone coming in town and the furnishings in the apartment were so clean and nice when I moved in last year.

I thought I should also mention that after moving out and paying all move out fees that they sent…read moreus to collections for something we had paid already. Insanely unorganized and I received an attitude Every time I called to figure out what was happening. If you want to deal with staff in the front office that have no idea what they are doing and constant attitudes because they messed up this is the place for you!

This is the place that we have chosen to call home when we move to Fayetteville! Thus far we have…read morebeen blown away with the amazing staff, specifically Chelyn. She is helpful and prompt and will keep you up to date in the process, while making sure you get exactly the apartment home you want. The grounds and amenities are GORGEOUS, and we look forward to settling in! I will update later when I know more and have lived there a bit.

I had the pleasure of managing Austin Creek before being transferred to a sister site. It's a great…read morelittle community, yet it still has some great amenities such as the swimming pool, beautiful pool deck, fitness center, playground, dog park and it's gated! It is also conveniently located near Fort Bragg, Cape Fear, as well as shops and restaurants. The team is wonderful and maintenance truly cares about the upkeep of the community. I also got the opportunity to get to know some wonderful long term residents that truly look after one another, there is a great sense of community there. The team has also hosted some great grab and go resident events. If you are in the area, definitely check them out!

Note to anyone wanting to live here: If you are paying rent early with government allotment. PLEASE…read morepay attention because the office is not! They are very quick with these notices. A friend that lives here, recently showed me an eviction notice that she received EIGHT DAYS AFTER her rent had ALREADY been paid. This is not the first time this has occurred. It seems that every time there is new staff in the office these types of notices are sent out. The tenant pays their rent on time, early even, and is still issued an eviction notice? I understand that mistakes happen when people are new to an office environment, regardless this has happened over and over again with each new employee. It's insulting and disturbing that property management would allow their tenets to be threatened with eviction AFTER they've paid their rent on time. If it had been just the one time that would be understandable, but every time there's a new employee? SIX times this has happened! Secondly, the wording on the eviction notice does not give proper time frames for a legal "notice to quit" in the state of North Carolina. Tenant must be given ten days to pay rent or vacate premises and Austin Creek's notice only gives six days from the date on the letter. If you're going to threaten someone make sure your paperwork is correct and legal. ATTENTION OFFICE: Rent was ALREADY paid! This is paid via government allotment! The money comes out automatically! EARLY! Thirdly, their dumpsters are smelly and surrounded with trash that the tenants have thrown on the ground. Isn't there a maintenance crew??

My ac has been down for three days now. I went to complain to the office and they didn't care at…read moreall. They just gave me the run around and claimed they had 15 other units who's ac is also down. And that isn't an issue for them either it seems. They have done nothing about the leak in the celling either. I wonder how many other apartments have a leak in the ceiling that have to be fixed before mine finally gets fixed?

The community is peaceful and located in a nice area close enough to downtown. Not only are the…read moreamenities awesome, but the leasing team and maintenance are helpful & kind.

I live here at Stoney since 2021 the new company made a huge improvement. The new Property Manager…read moredone an awesome job and made positive changes. Her open door policy is a safe space for us residents to speak on our needs. The new Maintenance man is the best he is fast and cares about your living condition.

I am writing this review to talk about the wonderful property manager, Parthena "Popi" Lee, who was…read moreheaven sent during my move from another state to Fayetteville, North Carolina. I recently moved to Fayetteville, started a new job, had intense training out of town and all of this while trying to pack up a house in another state. Phew! Popi made this transition smooth as she was resourceful, accommodating, kind and understanding. She would answer all my questions, no matter how silly and when she did not have the answer she would research and find the answer. Thank you Popi! You are doing an AMAZING job at being a property manager.

Since the complex has went under new management, I can definitely say that the office staff are…read moregreat at handling anything that may come up. Everyone is very courteous and professional. I love all of the new changes being made. Thank you

I haved lived at Karen Lake Apartments for almost a year and ca not say enough good things about…read moreit. It is quiet, clean and friendly. The staff is always friendly and very helpful. I highly recommend !

Lived here 3 years: The reason I chose this property is due…read moreto the fact that it's small. You don't have 600-700 units, as you have just enough units to keep the traffic down and even when people are having guests it's not that big of a problem. Storage: There are garages on the property, along with storage closets that make storing your personal belongings easy and to be honest with you, it's quite affordable as well due to the fact that you're going to pay the same price as you would out in town. Maintenance: The maintenance crew here is awesome. They do their due diligence every morning and are seen on the property constantly walking around and ensuring things are working properly & the property is well kept. I've never had to go less than 24 hours after I reported a work issue before I had a knock at my door or contact from the front office via phone or email. Pets: For the most part, the pet owners on the property are responsible. They pick up after their pets, and most of the pets that I have are friendly regardless of size. The ladies in the front office are amazing. I can only speak from personal experience and say that they have worked with me time and time again and during difficult times were very understanding of my situation. I can't say good things enough about this property, and the management that runs it here on the property. Definitely give it a look for yourself, again when you live in an apartment complex you can't keep everybody happy all the time. But I for one can say the majority my time here has been well spent and I enjoy living here.

We have lived at Crown since Mid- May of 2020 when we moved from a 2-bedroom apartment at Church…read moreStreet Complex where we had lived for 2 1/2 years so as to get a 3-bedroom ground-floor Apartment. Crown Management had taken over managing Church Street Apartments in February 2020 so it made the move smoother. The Crown complex feels secure with good lighting and with neighbors watching out for one another. Parking is good and close to apartment walk ways. Response to maintenance emergencies is swift, such as on a weekend night having a water hose under bathroom sink let go above the valve where one could normally shut water off. Another time about at 11 pm our laundry room had water leaking through ceiling from apartment above. Both times the maintenance person on call arrived within 20 minutes to secure a clamp to keep bathroom sink from leaking from water line so main water cut-off valve could be kept on so other faucets could remain on. Maintenance staff determined the issue in upstairs apartment leaking water to our laundry room was from washer hose slipping out of drain pipe. Maintenance brought shop vacuum to clean up the floor in second floor and also the water in our wash room. Other non emergent maintenance problems have been responded to within a day usually. The property is kept clean and neat (including pool) and walk ways by onsite staff on a daily basis. Additionally, the grass and shrubs are kept trim by contractors every couple of weeks in late spring to summer and about once a month in late fall through winter and early spring. Tiffany and Alyssa in the office are always friendly, caring, professional, & helpful. During the last 2 years during COVID-19 time period they went out of their way to be responsive to needs in the office, online or by telephone. The office staff accept over-size packages from delivery service at office and keep such packages secured there until resident can get to the office to receive them thus saving trips to post office to pick them up. The office helps residents to get automatic rent payments set from residents' bank accounts to rental company's bank to ensure safe and on time rent payments so as not to have to write checks or getting them delivered to office on time. All the staff know the renters well and usually by name. All staff have interacted with us responsively and treated us with courtesy and respect.