Favorite smoke shop! Always fully stocked and can always find what I need! Super cool staff and…read moreknowledgeable, of course the cute little pup that greets you when you come in! Must go if you're lookin for the best smoke shop around kingwood!

They kicked me out after giving me a hard time Surprisingly I buy products from them all time…read moresadly

The nicest smoke shop in town, hands down. The store is super clean, good variety, and employees…read moreare always helpful.

Great customer service, great prices, and had exactly what I was looking for. My new go to spot!!!read more

If I could give this store 0 stars I totally would. I purchased a vape from this store 13 days ago…read more The vape has burnt through both of the pods it initially came with and is now leaking juice into the system and out of the air flow dial. I was told by Fred the manager yesterday that if I came in today and spoke to the owner he would resolve the issue and I could get a new device. I am now sitting outside of the store no new vape and nothing given to resolve the situation because it was over a week of the return policy which I was never told of even yesterday when I came in to get the problem fixed yesterday. Sam the owner has no accountability and no customer service skills. I will never ever be returning to this store and I do not recommend anyone do business with them considering they will not even fix an issue. It is very obvious I did not cause this issue in the span of 13 days and for it to burn through 2 pods and leak like this in the system is absolutely not okay.

Great all around for all your vaping needs I have been…read moregoing here for a very long time And I always get what I need with very pleasant Service

Very helpful and knowledgeable. I have at least 3 othe shops in close proximity, but Arcus is my…read morego-to shop. Competitive prices and good selection of supplies.

Just picked up a FAULTY Geekvape Pulse from this place for almost $30. The woman there stated she's…read morevaped on them before, but when I told her multiple times it is not producing the flavor or the amount of vapor typical for this vape, stated there was nothing else she could do because it blew vapor. Extremely disappointing customer service, considering it's why your shop mostly stays open, you'd think they'd remedy issues like this. I've also worked for this company, and now how to properly handle these issues. Officially have lost my business, as well as my respect for the company.

Super helpful and helped me make great informed choices. Can't remember the ladies names but one…read morewas kinda vertically challenged and the other one had cute pink hair...lol.

I'm going to start off by saying I do love this place. I go to this location at least 3-4 times a…read moreweek. I've even brought friends there to make there purchases as well. Well last night I went and there was a employee I've never seen before, I told him what I wanted and then walked to the register. I proceeded to type in my loyalty number he rang me up and told me the price. I questioned the price cause it was different than 2 days prior. He told me that it has been the price since he has been working there. 6 dollars more than normal. I paid and went on my way. All day today it bothered me, then once I opened my new vape it didn't even work. They do have a 24 hour return policy for things that don't work. (A plus) so when I returned there was a different employee there so I asked him how much are these vapes and he told me the price that I have always thought it has been I was overcharged by 6 dollars. What really made me upset is that when he handed me the return receipt it said 6 dollars less than what I originally paid! Bottom line this employee was shady for charging different prices to loyal customers! I guess it was his tip!! SMH I will still return and buy my items but I'll be very aware of my past experience and will NEVER buy anything if that particular employee is working the register.

After buying a vape pen from here 2 days later the pen became extremely hot and stopped working, I…read moreexpected that i would be able to swap it out with no problems being that the customer service was initially good but after calling im told they only except broken products back after 24 hours . I wouldn't shop here for vapes anymore I've never ran into a defective pen before now...

Alex was very helpful and really knows the inventory. I quizzed him on the different strains of…read moreflowers they had and considering most customers today buy vape not flowers, he amazed me with his understanding of not only his inventory but also what he didn't have in his store. This is clearly a man who is passionate about his business. Will definitely be back. Went above and beyond.