Need a PNC bank close to 34209!! Could not deposit band…read morecheck over 10,000! So disappointed had to drive too far in traffic Deposited check with another bank!

Phenomenal customer service. Dedicated and incredibly helpful staff. Best banking anywhere.read more

Shannon and Soraya truly saved the day helping me at this branch. It was an emergent banking…read moresituation and they squeezed me in even though they had no appointments on a Saturday. I am forever grateful and would strongly recommend working with this awesome team! They went above and beyond (even spreading extra kindness to my little girl)

I have had only good experiences at this branch. There are times it can get busy and unfortunately…read morefor the past few years there have been a number of transfer of personal bankers so morale has suffered some. The tellers have not been affected and service at the windows hasn't changed; they are all very friendly and helpful. The bank is in The Plaza at Palmer Ranch and shares proximity to a Chase branch. I have had to do considerable banking for the past few years and Wells Fargo is very efficient in transferring money and expediting paperwork. Parking is ample here and they have the usual amenities: ATM, drive up windows. I like this branch, so I continue to use their services.

I've been banking with Bank OZK for over a year now and I couldn't be happier. The staff is always…read morefriendly and helpful, and they actually take the time to answer questions without rushing you. Denise from the business department has gone above and beyond for my company and has provided a ton of insight and knowledge that has been super beneficial. It's rare to find a bank these day's that truly takes time out of their day to make sure the customer is fully informed and always moving in the right direction. Highly recommend! Thank you, Bank OZK!

Have found tellers helpful and caring. Have been with them 15 yrs. and not a problem. Was not too…read morehappy when they moved further away from my home, but do most on line anyway.

I highly recommend Floridacentral Credit Union. I needed a car loan and walked in. I was greeted…read moreand shown to Tianna. She is an absolute professional. She worked with me and and set me up with a new account and a new car loan. I was very impressed and will bank here while in Florida.

After increasingly more issues with this bank have become more common for me I have resorted to…read morefinally leaving a review here.. So, for starts let's get the pros out of the way since there are some... it's a smaller bank feel, where you will be remembered, and treated more like a person then a bank member. This has its flaws as I want professionalism presented over the phone, which the last several times have not been, I'm not trying to provide information like mothers maiden name, social security, etc over a damn phone call... Ron also does a decent job keeping the place together. The dividends offered are okay, but I can get that through almost any brokerage. Let's get to the cons and my biggest issue(which may be a good thing for others) Online banking, their security is so damn overkill if you typo your password once, you're locked out and forced to contact them directly and provide all sorts of information(that again should not be done over the phone, it's 2020. Things stick. Learn a bit more about cyber security, please.) Sorry, but I'm not trying to call and take 10-15 minutes out of my day every time this occurs. It does not reset after a time, and is heavily annoying. Almost enough to make me drop the bank all together, I simply do not have this issue with my other debit cards. Also; if you wish to have the bank take from savings if you do not have sufficient funds in checking automatically you will have to contact them and enable this function. Sort of silly. Lastly, I don't like being put on hold and consistently taken off hold to tell me the representative required to speak to will be with me shortly. Get an automated system, it's a bit annoying. So are automated systems but not as much. I'm just trying to navigate the system as simple as possible with as little interaction and effort as possible. I'm sure there are other pros as well as cons I could provide, just not at this time. As this review is getting lengthy. Maybe if things improve in the future, I will come back to this review and update it but for the time being this is my opinion. Other opinions are their own and respected, this is only my experience.

As a busy mom with two littles who has to frequently withdrawl money every time we come to this…read morebranch whether it be morning or afternoon the drive up is closed. When I had to drag my two children out of the car and inquired last time by myself with my two and 3 year old in both arms as to if the drive up is closed they said oh sorry I forgot to open it up. I bank with Chase because it's convenient and this location is far from it at this point. When I was assured that there's no issues with the drive up and that it opens at regular banking hours and it's never open that's an issue. I'm ready to close my accounts with Chase and go somewhere where I can go through a drive up and have no issues or increase the ATM limit and I won't have a problem.

What a terrible experience I had today( Sat Aug 16th) at you Chase bank on 3638 Bee Ridge Rd in…read moreSarasota, FL. The teller (who does not wear a name tag), but she was young with shoulder blond/brown hair. Was not helpful at all, state no appointments, as I have a secure checking accound and cannot write check, however was sent checks to me in the mail. Said without an appointment would have to make one or come back at another time. Before this a Bank Manager must of told her not to give him an appointment today. I told I have already written two checks and they will bounce. She said on a secure checkiing account there was no ablity to write a check but I had 250 checks I paid $30. I was mostly concern what was going to happen to the two people I wrote checks to. No answer. I said I really need to speak to someone, she tossed back my ID and checkbook and said she could and would not be able to do anything in a rude voice. This was a Chase problem not a customer problem. She said again in a rude voice try the bank on Clark, but I doubt they will be able to help you. I left and said I will use another bank in the future. Went to Chase Bank on Clark, teller (again no name tag) dark short hair. She could not of been my pleasant, she tried to change my checking account over to a Total checking account but was unable to do so. She could not understand why they would even issue checks (open the account at 8300 Bee Ridge Rd with a Chris and Sean) She had only one savings counselor and said she would be tied up until we close which was at 2pm. She said I know you are going to have to set up a new checking account and should be how to make an appointment on my app. She also said how truly sorry she was for this error and any extra fees for a returned check would be waived. Someone need to tell the Chase teller on 3638 Bee Ridge Rd, what customer service is. There is alot of banks in Sarasota. I had to go to alot of trouble to switch all my automatic payments over to this new checking account and also had to change direct deposit with Social Security and Sarasota School Board (which I had to go to the School Board office and give them a voided check and sign) This is just very poor service and to be treated like that from a teller at 3538 Bee Ridge Rd is unacceptable. If I have to go to all this trouble to open all new accounts for my trust, I might as well take my 10k out of your bank and use another. Not a happy camper, a very frustrating day by one teller. Shame on her and her manager.

We visited the Sarasota branch for the first time this weekend. We were very pleased with the warm…read morewelcome we received from the branch team. In particular, Abby Adams. We did not have an appointment but we were treated as if we were already one of their best customers. Abby spent a considerable amount of time walking us through the various processes from opening a checking account to applying for a Home Equity Loan. We are looking forward to working with Abby and her team for our banking needs.

A neighborhood local bank with nationwide reach. This bank is based out of New York and has been…read moredoing business for over 100 years. You can use ATMs at all CVS, Walgreens, and 7-11s without incurring fees. The people who work here are actually very nice and they get to know you by name! Simple banking for everyday working people with great customer service PLUS interest and reasonable fees. Truly convenient hours too, with evening and Saturday hours. Love the ease of the drive through too.

Alford was very helpful and quick with everything that we asked and everything we went foward with,…read moregoing to him everytime!

STAY AWAY. They changed my credit card to a new card and then proceeded to post my payment to my…read moreold card that DOESN'T EXIST. So for the last 3 payments they've charged a late fee on a payment that they screwed up. Now I'll go down for the third time to try to fix a problem that THEY CREATED. Oh and now they sent it to a collection agency about a payment that received. Talk about incompetence.

I opened an HSA account with this bank a few months ago. They have been very helpful and the…read moremanager there, named John, takes especially good care of us. It's nice to have a local hometown bank that knows your name when you walk in. Highly recommended.