This BNZ is my local, it is a smaller one but always clean and the staff friendly and cheerful, not to mention competent! There is a great water cooler inside that is always clean and tidy, a computer where you can log into your accounts and a kids area with a couple of stools, a screen for entertainment and a few toys.
The ATM is located outside and again always tidy, I've never seen the receipts receptacle overflowing. There are a couple of parking signs out there to tie up your dog and a seat to sit on.
The managers come and go but the tellers seem to stay much longer. I'm pretty sure ever changing managers are a ploy on the big banks side to make sure no relationships with long term customers are developed that might end in people bending lending criteria rules for instance.
As far as banks go, I know the staff do their utmost to reduce waiting times here and really take pride in their work. The other customers are usually also friendly and chatty. read more