I have taken two different dogs to Butler for cremation, and they have always been very…read moreprofessional and considerate

My 18 year old ,cat passed away on Saturday, November 29, Due to the weather, I was unable to take…read morehim for cremation until Monday, December 1, I chose Butler because a year ago I had another cat pass and the hospice vet to her to Butler. I was pleased with them so went back. I asked about paw prints and Gary Butler said he could do it. When I picked up the remains on Wednesday, December 3, the paw prints were in a card and were smudged to the point I could not tell what they were. I had expected a print in clay, which I did not get. I was so disappointed, I felt like crying and commented about the print not being clear. The woman in the office stated that the cat must have been in bad shape. I found that to be disrespectful. The cat was in perfect condition. He was an indoor cat and was kept cold until he was taken to Butler. I wasn't even given the option of the clay print. Given the lack of empathy toward my feelings and, I can never get the prints now. The cost was more than I had expected since last year. I have 2 more older cats. Butler will not be my first choice when the time comes for cremation for them

My dad's funeral was conducted at Bisch last week. I was not in on the planning as I live out of…read morestate, but the kindness shown by the Bisch team was remarkable. Professionalism through and through. I would recommend them to anyone. Thank you for your care of my family.

Very unhappy with this funeral home. Tried to attend a zoom of a funeral service on Friday April…read more8th. There were probably about 200 plus people signed up with their email accounts to view. Internet did not work. Funeral home did not bother to send out any emails to people telling them what was happening....and never did email people to tell them what did happen. I sent two email to funeral home asking what happened and asking if the service has been video-taped. NO RESPONSE. Finally had to call. A friend had called shortly after the zoom was supposed to start and was told the service was cancelled indefinitely. Then told it was going on but could not be on zoom. Very confusing. The communication from this funeral home leaves a lot of be desired.

I logged on hoping to find a funeral home. Then I read the one review. I have owned a small…read morebusiness and this type of bogus review is vindictive and unfair. Businesses today are at the mercy of YELP hostage reviews like this. Sorry your loved one died, but you want them to do the cremation for free, and float you a loan for 6 months? Come on.

The consummate professionals, they did all the hard work of planning a funeral and made it look…read moreeasy. Everything was on time, lovely, prepared and excellent attention to detail. The coffee & cookies were an added bonus. They even made decaf for me twice and were happy to do it. Located in a lovely historic home. I would highly recommend them for anyone in this area.

Working with Brian and Adrienne Murphy at Vancil Murphy Funeral Home, made planning and executing…read moremy mother's funeral very easy. They were kind, helpful and very accommodating. I would fully recommend them to anyone looking for quality services at reasonable prices. I made the swag for the top of my mom's casket, and dressed the casket with white tulle fabric with ribbons. I used silk flowers because I needed them to look good for over 24 hours. Adrienne was very encouraging to me and her demeanor helped me get through this very painful time.

From the owner: Vancil-Murphy Funeral Home & Cremation Services is located in Springfield IL and offers services to…read morethe surrounding areas. Vancil-Murphy is a family & locally owned funeral home. We offer a comfortable, home-like setting. We offer: *Free Pre-Need Consultation *Individualized Services for All Faiths & Customs *Flexible Pricing to Meet Individual Needs *Price Comparisons Welcomed *Free Information/Literature *Service Arrangements Coordinated Anywhere Vancil-Murphy is Springfield's Only funeral home Designated "International Order of the Golden Rule" Brian D. Murphy, President & Funeral Director George L. Murphy, Vice President Adrienne L. Murphy, Pre-Need Consultant Call, email or visit our website for more information or schedule a consultation today.

My parents are buried at Calvary Cemetery. I live out-of-state, but visit their graves every…read moreAugust. I make lovely floral arrangements to place in the urns at their headstone. Calvary removes all floral arrangements twice a year, in September and March. For the past 11 years I have asked the office personnel not to remove the floral arrangement in September. I always made a small donation to the cemetery for their inconvenience. This year the office staff told me that my arrangement would be removed with no exception. I was shocked and dismayed that cemetery staff would be so heartless. What has happened to compassion and caring at Calvary? What a shame.